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  4. 5.0 is not restarting

5.0 is not restarting

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Thomas Neumeyerundefined Thomas Neumeyer

    I open the app. Everything works. I close the app by the normal Android swiping function. Then I want to restart it again. I push the icon and the app freezes in the start screen. Its not going forward. Bluish background with white circle and the what is it drop or pointer with the plus. If I want to start it I need to go to Android system and have to force the app to close. After that the app can be started. I try to record it.

    Thomas Neumeyerundefined Online
    Thomas Neumeyerundefined Online
    Thomas Neumeyer
    wrote last edited by
    #4
    This post is deleted!
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    • Thomas Neumeyerundefined Online
      Thomas Neumeyerundefined Online
      Thomas Neumeyer
      wrote last edited by
      #5

      Maybe this works: https://drive.google.com/file/d/1ubdOsB2UmGm4J2Ov5pbQkfYGwGdKaupn/view?usp=sharing

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      • RetiredWingManundefined Offline
        RetiredWingManundefined Offline
        RetiredWingMan
        Valued contributor
        wrote last edited by
        #6

        That issue was reported in a previous version and reported as fixed. I can't reproduce the issue in 5.0.0-426

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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        • Thomas Neumeyerundefined Online
          Thomas Neumeyerundefined Online
          Thomas Neumeyer
          wrote last edited by
          #7

          Ok, the problem did not exist for me in the previous version 🙂

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          • Corjan Meijerinkundefined Online
            Corjan Meijerinkundefined Online
            Corjan Meijerink
            Developer
            wrote last edited by
            #8

            What version are you on now @Thomas-Neumeyer?
            Thanks for checking @RetiredWingMan

            If the issue persists, please create a support ticket and included a log of the app.
            You can get this log by long pressing the version number at the bottom of your account page in the app (where all the settings are).

            Only get the logs after the issue occurred as otherwise nothing has been logged 😉
            You can also try reinstalling if all else fails.

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            • Thomas Neumeyerundefined Online
              Thomas Neumeyerundefined Online
              Thomas Neumeyer
              wrote last edited by
              #9

              Hi Corjan,

              I installed it already three times. Version is 5.0.0 - 426. I create a ticket. Thanks

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              • Con Hennekensundefined Offline
                Con Hennekensundefined Offline
                Con Hennekens
                Alpha tester
                wrote last edited by
                #10

                This sounds vaguely similar to an issue during alpha stage, which got resolved, but that was after minimising the app using the Android back-button, not after swiping it out of the app manager... I have three Android phones of which one with Android 15, but I cannot get this reproduced.

                I am gonna ask an ultimately cliché question...
                Did you try a reboot of the phone?

                I am just an enthusiastic MRA user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                • Corjan Meijerinkundefined Online
                  Corjan Meijerinkundefined Online
                  Corjan Meijerink
                  Developer
                  wrote last edited by
                  #11

                  Counter is at 6 Android devices and none have this issue 😃

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                  • Thomas Neumeyerundefined Online
                    Thomas Neumeyerundefined Online
                    Thomas Neumeyer
                    wrote last edited by
                    #12

                    Yes I did restart the phone. Maybe I reset the phone. Its just for MRA and other navigation apps. I try.

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                    • Corjan Meijerinkundefined Online
                      Corjan Meijerinkundefined Online
                      Corjan Meijerink
                      Developer
                      wrote last edited by
                      #13

                      “And other navigation apps” 😃
                      Well that definitively shows its something with the phone hahaha

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                      • Thomas Neumeyerundefined Online
                        Thomas Neumeyerundefined Online
                        Thomas Neumeyer
                        wrote last edited by
                        #14

                        No because they are ALL working without any problems. Or this was a joke :)?

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                        • Corjan Meijerinkundefined Online
                          Corjan Meijerinkundefined Online
                          Corjan Meijerink
                          Developer
                          wrote last edited by
                          #15

                          That’s not what you said in your reply / that’s not what I read 🙂

                          Guess it was lost in translation

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                          • Thomas Neumeyerundefined Online
                            Thomas Neumeyerundefined Online
                            Thomas Neumeyer
                            wrote last edited by
                            #16

                            Seems to be the case :). I put the phone to factory settings. Now it works. And also ALL the other navigation apps are still working. Thanks for the nice update.

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                            • Corjan Meijerinkundefined Online
                              Corjan Meijerinkundefined Online
                              Corjan Meijerink
                              Developer
                              wrote last edited by
                              #17

                              Awesome 🙂

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