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MRA Navigation Upgrade Fail

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  • Bill Halley 0undefined Offline
    Bill Halley 0undefined Offline
    Bill Halley 0
    wrote on last edited by
    #1

    My current subscription has ended. The mail reminding me of this states I can upgrade via the app. When attempting to do this, a 3 year offer, it consistently fails to do anything but give the "spinning wheel" thing but then nothing. I do not wish to upgrade via the MRA account as it is more expensive via this route.

    Any idea what's wrong here?

    Nick Carthewundefined 2 Replies Last reply
    0
    • Bill Halley 0undefined Bill Halley 0

      My current subscription has ended. The mail reminding me of this states I can upgrade via the app. When attempting to do this, a 3 year offer, it consistently fails to do anything but give the "spinning wheel" thing but then nothing. I do not wish to upgrade via the MRA account as it is more expensive via this route.

      Any idea what's wrong here?

      Nick Carthewundefined Offline
      Nick Carthewundefined Offline
      Nick Carthew
      RouteXpert
      wrote on last edited by
      #2

      @Bill-Halley-0 I’ll notify the team to resolve this issue for you.

      Always willing to help if I can.
      Triumph Tiger 1200 XRT called Tina.
      MRA Navigation Next and SilverFox B8J bar buttons.
      Quadlock wireless mount for IPhone 11.
      Cardo Scala Packtalk Bold.
      TomTom Rider 500. (In the cupboard now)

      1 Reply Last reply
      0
      • Bill Halley 0undefined Bill Halley 0

        My current subscription has ended. The mail reminding me of this states I can upgrade via the app. When attempting to do this, a 3 year offer, it consistently fails to do anything but give the "spinning wheel" thing but then nothing. I do not wish to upgrade via the MRA account as it is more expensive via this route.

        Any idea what's wrong here?

        Nick Carthewundefined Offline
        Nick Carthewundefined Offline
        Nick Carthew
        RouteXpert
        wrote on last edited by
        #3

        Hi @Bill-Halley-0. I have contacted the team at MRA and they need more information to solve the problem. They advised that the best thing to do is to go to the Support Page click here and start a New Support Ticket.

        80381287-607f-4012-af32-827b109f029a-image.png

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox B8J bar buttons.
        Quadlock wireless mount for IPhone 11.
        Cardo Scala Packtalk Bold.
        TomTom Rider 500. (In the cupboard now)

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