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  4. Route crashing since 4.3.2 update

Route crashing since 4.3.2 update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Corjan Meijerinkundefined Corjan Meijerink

    @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

    Were you navigating online or offline?

    Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? πŸ™‚

    Jon Edwardsundefined Offline
    Jon Edwardsundefined Offline
    Jon Edwards
    wrote on last edited by
    #12

    @Corjan-Meijerink
    I was navigating online but have offline map installed, I will try again tomorrow using the updated beta version.

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    • DChielundefined DChiel

      @Corjan-Meijerink i was using the online map and navigating online.

      Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by Corjan Meijerink
      #13

      @DChiel but were the offline maps installed?

      @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

      Jon Edwardsundefined DChielundefined 2 Replies Last reply
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      • Corjan Meijerinkundefined Corjan Meijerink

        @DChiel but were the offline maps installed?

        @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

        Jon Edwardsundefined Offline
        Jon Edwardsundefined Offline
        Jon Edwards
        wrote on last edited by
        #14

        @Corjan-Meijerink
        Last night I updated to the latest update via TestFlight.
        This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
        I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

        Corjan Meijerinkundefined 2 Replies Last reply
        0
        • Jon Edwardsundefined Jon Edwards

          @Corjan-Meijerink
          Last night I updated to the latest update via TestFlight.
          This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
          I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #15

          @Jon-Edwards Thanks for letting me know!
          We've made some more changes that we are testing internally. Hoping to get something your way this afternoon.

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          • Jon Edwardsundefined Jon Edwards

            @Corjan-Meijerink
            Last night I updated to the latest update via TestFlight.
            This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
            I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

            Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by
            #16

            @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

            Jon Edwardsundefined 1 Reply Last reply
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            • Corjan Meijerinkundefined Corjan Meijerink

              @DChiel but were the offline maps installed?

              @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

              DChielundefined Offline
              DChielundefined Offline
              DChiel
              wrote on last edited by DChiel
              #17

              @Corjan-Meijerink nope; no offline maps are installed.

              Corjan Meijerinkundefined 1 Reply Last reply
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              • DChielundefined DChiel

                @Corjan-Meijerink nope; no offline maps are installed.

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote on last edited by
                #18

                @DChiel Thanks for letting me know.
                Could you also test again with the latest 345 version? πŸ™‚

                DChielundefined 2 Replies Last reply
                1
                • Corjan Meijerinkundefined Corjan Meijerink

                  @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

                  Jon Edwardsundefined Offline
                  Jon Edwardsundefined Offline
                  Jon Edwards
                  wrote on last edited by Jon Edwards
                  #19

                  @Corjan-Meijerink
                  Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                  Corjan Meijerinkundefined 1 Reply Last reply
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                  • Jon Edwardsundefined Jon Edwards

                    @Corjan-Meijerink
                    Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #20

                    @Jon-Edwards No worries πŸ™‚

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                    • Corjan Meijerinkundefined Corjan Meijerink

                      @DChiel Thanks for letting me know.
                      Could you also test again with the latest 345 version? πŸ™‚

                      DChielundefined Offline
                      DChielundefined Offline
                      DChiel
                      wrote on last edited by
                      #21

                      @Corjan-Meijerink i already did; same problem. Just installed version 346 and going to test later on ...

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                      • Cristiano Repettiundefined Offline
                        Cristiano Repettiundefined Offline
                        Cristiano Repetti
                        wrote on last edited by
                        #22

                        hello
                        i have carplay connected to my iphone 14pro, on audi q3.
                        Every time (not ever, but most of) when i turn off the car, I receive message that "my route app is crashed", even if I DON'T use it.

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                        • Corjan Meijerinkundefined Corjan Meijerink

                          @DChiel Thanks for letting me know.
                          Could you also test again with the latest 345 version? πŸ™‚

                          DChielundefined Offline
                          DChielundefined Offline
                          DChiel
                          wrote on last edited by
                          #23

                          @Corjan-Meijerink version 346 works perfect (if it's about former crash results)!

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