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  4. Route crashing since 4.3.2 update

Route crashing since 4.3.2 update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • DChielundefined Offline
    DChielundefined Offline
    DChiel
    wrote on last edited by
    #5

    Already said, but after the last update i experience fall out issues in the app - on iOs 18.0 at iPhone SE 2022.
    I timed when the fall out occurs: between 11 - 14 minutesโ€ฆ if that says anything.
    The route was about 130 km with just a start and end point. The other way around i experienced the same.

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    • Paul Algraundefined Offline
      Paul Algraundefined Offline
      Paul Algra
      wrote on last edited by
      #6

      Had The same issue twice yesterday. It crashed to The home screen of my IPhone 15. Also the battery drained veert fast, even whilst it was connected on my usb charge. This was quite the opposite of what I expected from the new update ๐Ÿซฃ

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      • Jon Edwardsundefined Offline
        Jon Edwardsundefined Offline
        Jon Edwards
        wrote on last edited by Jon Edwards
        #7

        Ran a different route(12 waypoints) yesterday and experienced the same issues. First the map disappeared leaving just the navigation triangle and turn instructions, restarted the app and it crashed(closed down on its own) after approximately 10 minutes, restarting the app gave the "navigate" option which returned me back to my exact position. crashed several times during the 2h:26m route.

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        • Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #8

          https://forum.myrouteapp.com/topic/8207/updated-beta-4-3-2-344

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          • Corjan Meijerinkundefined Offline
            Corjan Meijerinkundefined Offline
            Corjan Meijerink
            Developer
            wrote on last edited by
            #9

            @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

            Were you navigating online or offline?

            Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? ๐Ÿ™‚

            Dae 0undefined DChielundefined Jon Edwardsundefined 3 Replies Last reply
            0
            • Corjan Meijerinkundefined Corjan Meijerink

              @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

              Were you navigating online or offline?

              Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? ๐Ÿ™‚

              Dae 0undefined Online
              Dae 0undefined Online
              Dae 0
              wrote on last edited by Dae 0
              #10

              @Corjan-Meijerink I have offline maps and was navigating offline. I canโ€™t navigate online as the device I use has no SIM card.

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              • Corjan Meijerinkundefined Corjan Meijerink

                @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

                Were you navigating online or offline?

                Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? ๐Ÿ™‚

                DChielundefined Offline
                DChielundefined Offline
                DChiel
                wrote on last edited by
                #11

                @Corjan-Meijerink i was using the online map and navigating online.

                Corjan Meijerinkundefined 1 Reply Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

                  Were you navigating online or offline?

                  Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? ๐Ÿ™‚

                  Jon Edwardsundefined Offline
                  Jon Edwardsundefined Offline
                  Jon Edwards
                  wrote on last edited by
                  #12

                  @Corjan-Meijerink
                  I was navigating online but have offline map installed, I will try again tomorrow using the updated beta version.

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                  • DChielundefined DChiel

                    @Corjan-Meijerink i was using the online map and navigating online.

                    Corjan Meijerinkundefined Offline
                    Corjan Meijerinkundefined Offline
                    Corjan Meijerink
                    Developer
                    wrote on last edited by Corjan Meijerink
                    #13

                    @DChiel but were the offline maps installed?

                    @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

                    Jon Edwardsundefined DChielundefined 2 Replies Last reply
                    0
                    • Corjan Meijerinkundefined Corjan Meijerink

                      @DChiel but were the offline maps installed?

                      @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

                      Jon Edwardsundefined Offline
                      Jon Edwardsundefined Offline
                      Jon Edwards
                      wrote on last edited by
                      #14

                      @Corjan-Meijerink
                      Last night I updated to the latest update via TestFlight.
                      This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
                      I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

                      Corjan Meijerinkundefined 2 Replies Last reply
                      0
                      • Jon Edwardsundefined Jon Edwards

                        @Corjan-Meijerink
                        Last night I updated to the latest update via TestFlight.
                        This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
                        I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

                        Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #15

                        @Jon-Edwards Thanks for letting me know!
                        We've made some more changes that we are testing internally. Hoping to get something your way this afternoon.

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                        • Jon Edwardsundefined Jon Edwards

                          @Corjan-Meijerink
                          Last night I updated to the latest update via TestFlight.
                          This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
                          I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #16

                          @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

                          Jon Edwardsundefined 1 Reply Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            @DChiel but were the offline maps installed?

                            @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

                            DChielundefined Offline
                            DChielundefined Offline
                            DChiel
                            wrote on last edited by DChiel
                            #17

                            @Corjan-Meijerink nope; no offline maps are installed.

                            Corjan Meijerinkundefined 1 Reply Last reply
                            0
                            • DChielundefined DChiel

                              @Corjan-Meijerink nope; no offline maps are installed.

                              Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote on last edited by
                              #18

                              @DChiel Thanks for letting me know.
                              Could you also test again with the latest 345 version? ๐Ÿ™‚

                              DChielundefined 2 Replies Last reply
                              1
                              • Corjan Meijerinkundefined Corjan Meijerink

                                @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

                                Jon Edwardsundefined Offline
                                Jon Edwardsundefined Offline
                                Jon Edwards
                                wrote on last edited by Jon Edwards
                                #19

                                @Corjan-Meijerink
                                Yes no problem but I wonโ€™t be on the road again now until Friday morning, I hope this is ok.

                                Corjan Meijerinkundefined 1 Reply Last reply
                                0
                                • Jon Edwardsundefined Jon Edwards

                                  @Corjan-Meijerink
                                  Yes no problem but I wonโ€™t be on the road again now until Friday morning, I hope this is ok.

                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerinkundefined Offline
                                  Corjan Meijerink
                                  Developer
                                  wrote on last edited by
                                  #20

                                  @Jon-Edwards No worries ๐Ÿ™‚

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                                  • Corjan Meijerinkundefined Corjan Meijerink

                                    @DChiel Thanks for letting me know.
                                    Could you also test again with the latest 345 version? ๐Ÿ™‚

                                    DChielundefined Offline
                                    DChielundefined Offline
                                    DChiel
                                    wrote on last edited by
                                    #21

                                    @Corjan-Meijerink i already did; same problem. Just installed version 346 and going to test later on ...

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                                    • Cristiano Repettiundefined Offline
                                      Cristiano Repettiundefined Offline
                                      Cristiano Repetti
                                      wrote on last edited by
                                      #22

                                      hello
                                      i have carplay connected to my iphone 14pro, on audi q3.
                                      Every time (not ever, but most of) when i turn off the car, I receive message that "my route app is crashed", even if I DON'T use it.

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                                      1
                                      • Corjan Meijerinkundefined Corjan Meijerink

                                        @DChiel Thanks for letting me know.
                                        Could you also test again with the latest 345 version? ๐Ÿ™‚

                                        DChielundefined Offline
                                        DChielundefined Offline
                                        DChiel
                                        wrote on last edited by
                                        #23

                                        @Corjan-Meijerink version 346 works perfect (if it's about former crash results)!

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