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  4. Route crashing since 4.3.2 update

Route crashing since 4.3.2 update

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Jon Edwardsundefined Jon Edwards

    Updated this morning to 4.3.2 via TestFlight. My planned route has crashed on several occasions during use with the app simply closing leaving me staring at the the Home Screen of my iPhone 11.? When relaunching the app the navigate button is available and carries in from my latest position.

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #2

    @Jon-Edwards thanks for sharing, we’ll investigate.
    In TestFlight you can always revert back to the previous version 🙂

    Jon Edwardsundefined Dae 0undefined 2 Replies Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @Jon-Edwards thanks for sharing, we’ll investigate.
      In TestFlight you can always revert back to the previous version 🙂

      Jon Edwardsundefined Offline
      Jon Edwardsundefined Offline
      Jon Edwards
      wrote on last edited by
      #3

      @Corjan-Meijerink
      I will be creating and using a different route tomorrow I’ll report back.

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      • Corjan Meijerinkundefined Corjan Meijerink

        @Jon-Edwards thanks for sharing, we’ll investigate.
        In TestFlight you can always revert back to the previous version 🙂

        Dae 0undefined Offline
        Dae 0undefined Offline
        Dae 0
        wrote on last edited by
        #4

        @Corjan-Meijerink

        I had the same issue yesterday using 4.3.2(343). Running MRA via CarPlay, and approaching a junction MRA just crashed. I went back into it in CarPlay and it prompted me to resume navigation, which I did. Navigation continued on until the end of the route. However, looking at the track log it seems that there’s just a direct line from the point navigation was restarted to the destination, even though GPS was working and navigating without issue.

        1dc91291-1a95-414b-9a15-482d6f46b5a0-image.jpeg

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        • DChielundefined Offline
          DChielundefined Offline
          DChiel
          wrote on last edited by
          #5

          Already said, but after the last update i experience fall out issues in the app - on iOs 18.0 at iPhone SE 2022.
          I timed when the fall out occurs: between 11 - 14 minutes… if that says anything.
          The route was about 130 km with just a start and end point. The other way around i experienced the same.

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          • Paul Algraundefined Offline
            Paul Algraundefined Offline
            Paul Algra
            wrote on last edited by
            #6

            Had The same issue twice yesterday. It crashed to The home screen of my IPhone 15. Also the battery drained veert fast, even whilst it was connected on my usb charge. This was quite the opposite of what I expected from the new update 🫣

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            • Jon Edwardsundefined Offline
              Jon Edwardsundefined Offline
              Jon Edwards
              wrote on last edited by Jon Edwards
              #7

              Ran a different route(12 waypoints) yesterday and experienced the same issues. First the map disappeared leaving just the navigation triangle and turn instructions, restarted the app and it crashed(closed down on its own) after approximately 10 minutes, restarting the app gave the "navigate" option which returned me back to my exact position. crashed several times during the 2h:26m route.

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              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote on last edited by
                #8

                https://forum.myrouteapp.com/topic/8207/updated-beta-4-3-2-344

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                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #9

                  @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

                  Were you navigating online or offline?

                  Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? 🙂

                  Dae 0undefined DChielundefined Jon Edwardsundefined 3 Replies Last reply
                  0
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

                    Were you navigating online or offline?

                    Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? 🙂

                    Dae 0undefined Offline
                    Dae 0undefined Offline
                    Dae 0
                    wrote on last edited by Dae 0
                    #10

                    @Corjan-Meijerink I have offline maps and was navigating offline. I can’t navigate online as the device I use has no SIM card.

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                    • Corjan Meijerinkundefined Corjan Meijerink

                      @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

                      Were you navigating online or offline?

                      Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? 🙂

                      DChielundefined Offline
                      DChielundefined Offline
                      DChiel
                      wrote on last edited by
                      #11

                      @Corjan-Meijerink i was using the online map and navigating online.

                      Corjan Meijerinkundefined 1 Reply Last reply
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                      • Corjan Meijerinkundefined Corjan Meijerink

                        @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

                        Were you navigating online or offline?

                        Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? 🙂

                        Jon Edwardsundefined Offline
                        Jon Edwardsundefined Offline
                        Jon Edwards
                        wrote on last edited by
                        #12

                        @Corjan-Meijerink
                        I was navigating online but have offline map installed, I will try again tomorrow using the updated beta version.

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                        • DChielundefined DChiel

                          @Corjan-Meijerink i was using the online map and navigating online.

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by Corjan Meijerink
                          #13

                          @DChiel but were the offline maps installed?

                          @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

                          Jon Edwardsundefined DChielundefined 2 Replies Last reply
                          0
                          • Corjan Meijerinkundefined Corjan Meijerink

                            @DChiel but were the offline maps installed?

                            @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

                            Jon Edwardsundefined Offline
                            Jon Edwardsundefined Offline
                            Jon Edwards
                            wrote on last edited by
                            #14

                            @Corjan-Meijerink
                            Last night I updated to the latest update via TestFlight.
                            This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
                            I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

                            Corjan Meijerinkundefined 2 Replies Last reply
                            0
                            • Jon Edwardsundefined Jon Edwards

                              @Corjan-Meijerink
                              Last night I updated to the latest update via TestFlight.
                              This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
                              I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

                              Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote on last edited by
                              #15

                              @Jon-Edwards Thanks for letting me know!
                              We've made some more changes that we are testing internally. Hoping to get something your way this afternoon.

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                              • Jon Edwardsundefined Jon Edwards

                                @Corjan-Meijerink
                                Last night I updated to the latest update via TestFlight.
                                This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
                                I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

                                Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #16

                                @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

                                Jon Edwardsundefined 1 Reply Last reply
                                0
                                • Corjan Meijerinkundefined Corjan Meijerink

                                  @DChiel but were the offline maps installed?

                                  @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

                                  DChielundefined Offline
                                  DChielundefined Offline
                                  DChiel
                                  wrote on last edited by DChiel
                                  #17

                                  @Corjan-Meijerink nope; no offline maps are installed.

                                  Corjan Meijerinkundefined 1 Reply Last reply
                                  0
                                  • DChielundefined DChiel

                                    @Corjan-Meijerink nope; no offline maps are installed.

                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote on last edited by
                                    #18

                                    @DChiel Thanks for letting me know.
                                    Could you also test again with the latest 345 version? 🙂

                                    DChielundefined 2 Replies Last reply
                                    1
                                    • Corjan Meijerinkundefined Corjan Meijerink

                                      @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

                                      Jon Edwardsundefined Offline
                                      Jon Edwardsundefined Offline
                                      Jon Edwards
                                      wrote on last edited by Jon Edwards
                                      #19

                                      @Corjan-Meijerink
                                      Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                                      Corjan Meijerinkundefined 1 Reply Last reply
                                      0
                                      • Jon Edwardsundefined Jon Edwards

                                        @Corjan-Meijerink
                                        Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                                        Corjan Meijerinkundefined Offline
                                        Corjan Meijerinkundefined Offline
                                        Corjan Meijerink
                                        Developer
                                        wrote on last edited by
                                        #20

                                        @Jon-Edwards No worries 🙂

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                                        • Corjan Meijerinkundefined Corjan Meijerink

                                          @DChiel Thanks for letting me know.
                                          Could you also test again with the latest 345 version? 🙂

                                          DChielundefined Offline
                                          DChielundefined Offline
                                          DChiel
                                          wrote on last edited by
                                          #21

                                          @Corjan-Meijerink i already did; same problem. Just installed version 346 and going to test later on ...

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