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Route Planner Hanging

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Robert Smith 2undefined Offline
    Robert Smith 2undefined Offline
    Robert Smith 2
    wrote on last edited by
    #1

    Trying to modify a route using safari web browser. When I try and move points, I get a spinning wheel and have to quit, then start again. Has anyone else experienced this since the last update.

    Marinus van Deudekomundefined 1 Reply Last reply
    0
    • Robert Smith 2undefined Robert Smith 2

      Trying to modify a route using safari web browser. When I try and move points, I get a spinning wheel and have to quit, then start again. Has anyone else experienced this since the last update.

      Marinus van Deudekomundefined Offline
      Marinus van Deudekomundefined Offline
      Marinus van Deudekom
      Valued contributor
      wrote on last edited by
      #2

      @Robert-Smith-2 sometimes the server is just a bit slow. Close the app and start it again

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT (almost in the cupboard)
      Samsung S20FE mounted on a Quadlock and using Android Auto in my car

      Robert Smith 2undefined RetiredWingManundefined 2 Replies Last reply
      0
      • Marinus van Deudekomundefined Marinus van Deudekom

        @Robert-Smith-2 sometimes the server is just a bit slow. Close the app and start it again

        Robert Smith 2undefined Offline
        Robert Smith 2undefined Offline
        Robert Smith 2
        wrote on last edited by
        #3

        @Marinus-van-Deudekom Thanks, that is what I did. Just haven't seen this before, only started happening a week ago.

        Marinus van Deudekomundefined 1 Reply Last reply
        0
        • Robert Smith 2undefined Robert Smith 2

          @Marinus-van-Deudekom Thanks, that is what I did. Just haven't seen this before, only started happening a week ago.

          Marinus van Deudekomundefined Offline
          Marinus van Deudekomundefined Offline
          Marinus van Deudekom
          Valued contributor
          wrote on last edited by
          #4

          @Robert-Smith-2 did you use the mobile app or a mac.

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT (almost in the cupboard)
          Samsung S20FE mounted on a Quadlock and using Android Auto in my car

          Robert Smith 2undefined 1 Reply Last reply
          0
          • Marinus van Deudekomundefined Marinus van Deudekom

            @Robert-Smith-2 sometimes the server is just a bit slow. Close the app and start it again

            RetiredWingManundefined Offline
            RetiredWingManundefined Offline
            RetiredWingMan
            Valued contributor
            wrote on last edited by
            #5

            @Marinus-van-Deudekom I've seen this occasionally over the years. Not sure if its Internet related or the server. It normally recovers after a bit. Sometimes I have to close and then reopen the route. I use the Google map overlay and it is generally more responsive.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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            • Marinus van Deudekomundefined Marinus van Deudekom

              @Robert-Smith-2 did you use the mobile app or a mac.

              Robert Smith 2undefined Offline
              Robert Smith 2undefined Offline
              Robert Smith 2
              wrote on last edited by
              #6

              @Marinus-van-Deudekom Sorry bit of key information. It was on my Mac, so I normally plan on the Mac, then pass to my XT via Garmin drive and the app on my iPhone.

              Marinus van Deudekomundefined 1 Reply Last reply
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              • Robert Smith 2undefined Robert Smith 2

                @Marinus-van-Deudekom Sorry bit of key information. It was on my Mac, so I normally plan on the Mac, then pass to my XT via Garmin drive and the app on my iPhone.

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                Valued contributor
                wrote on last edited by
                #7

                @Robert-Smith-2 I've had the same problem thuis week with my Windows laptop. When I reniewed the browser the problem was fixed.
                I guess it had to do with the combination of server and my internet connection
                Hope it's solved at your end. Sometimes machines just don't di what we want them to do

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT (almost in the cupboard)
                Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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