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Need to download file to computer

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Barb Millerundefined Offline
    Barb Millerundefined Offline
    Barb Miller
    wrote on last edited by
    #1

    Now that I've subscribed to the mobile app and the Gold plan, I can't download a route to my computer. I thought that this program was the answer to all my problems but if I can't download the file, it isn't. Please someone help!

    TomOnTourundefined 1 Reply Last reply
    -1
    • Barb Millerundefined Barb Miller

      Now that I've subscribed to the mobile app and the Gold plan, I can't download a route to my computer. I thought that this program was the answer to all my problems but if I can't download the file, it isn't. Please someone help!

      TomOnTourundefined Offline
      TomOnTourundefined Offline
      TomOnTour
      wrote on last edited by
      #2

      Hi @Barb-Miller !

      Please give us some more details about what you want to do, what systems you use (iOS or Android; Windows or Mac or anything else as computer environment).
      I am pretty sure that Me or some others guys here can help you, if we understand what exactly your problem/issue is.

      Greeting
      Thomas

      MyRoute-APP Navigation Next Lifetime (4.3.9)
      iPhone 12 Pro (iOS 18.5)
      on KTM 1290 Super Adventure R (model 2022)

      MRA Routeplanner (Lifetime Gold)
      using iPad Pro (iPadOS 18.5) and Macbook Air (macOS 15.5)

      Barb Millerundefined 1 Reply Last reply
      0
      • Leike Lodiersundefined Offline
        Leike Lodiersundefined Offline
        Leike Lodiers
        wrote on last edited by
        #3

        @Barb-Miller in route lab you need to upload you're route to routelab in order to use is
        Screenshot_20240621_222407.jpg

        Van Zumo 550 naar Navigator V naar Carpe iter V4b met MRA

        1 Reply Last reply
        1
        • TomOnTourundefined TomOnTour

          Hi @Barb-Miller !

          Please give us some more details about what you want to do, what systems you use (iOS or Android; Windows or Mac or anything else as computer environment).
          I am pretty sure that Me or some others guys here can help you, if we understand what exactly your problem/issue is.

          Greeting
          Thomas

          Barb Millerundefined Offline
          Barb Millerundefined Offline
          Barb Miller
          wrote on last edited by
          #4

          @TomOnTour Thanks for your offer to help. I opened the program on my laptop and tried saving it to another gpx extension and it automatically downloaded the file so I'm a happy camper now!

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