unable to calculate route
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@Patrick-33 now it's interesting
Thanks for the quick cooperation.I unfortunately don't see an obvious issue in the logs
Will research this a bit more later on.@Corjan-Meijerink
There is also the problem that I cannot download the maps offline. If it helps... -
@Patrick-33 now it's interesting
Thanks for the quick cooperation.I unfortunately don't see an obvious issue in the logs
Will research this a bit more later on.@Corjan-Meijerink
If it helps, in the "Download" and "Downloads" menus I don't have any files while on the phone, they are present.
I feel like I'm always offline on the tablet... -
@Patrick-33 now it's interesting
Thanks for the quick cooperation.I unfortunately don't see an obvious issue in the logs
Will research this a bit more later on.@Corjan-Meijerink Good morning, For your information, I just reset the tablet settings and everything works again on the myroute application.
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@Corjan-Meijerink Good morning, For your information, I just reset the tablet settings and everything works again on the myroute application.
@Patrick-33, thanks for reporting back. Did you have any security, anti-virus or, privacy apps installed previously by any chance?
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@Corjan-Meijerink Good morning, For your information, I just reset the tablet settings and everything works again on the myroute application.
@Patrick-33 great!
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@Patrick-33, thanks for reporting back. Did you have any security, anti-virus or, privacy apps installed previously by any chance?
@Con-Hennekens said in unable to calculate route:
thanks for reporting back. Did you have any security, anti-virus or, privacy apps installed previously by any chance?
Yes, it has BitDefender on it.
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@Con-Hennekens said in unable to calculate route:
thanks for reporting back. Did you have any security, anti-virus or, privacy apps installed previously by any chance?
Yes, it has BitDefender on it.
@Patrick-33, I think it will be mighty interesting if you reinstalled Bitdefender after resetting your tablet, and if your testing was done prior of after that. Bitdefender probably has some code that could intervene with access to the HERE servers. For DuckDuckGo this has already been proven less or more...
I am just an enthusiastic MRA user, and hope you will be one too!
Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe
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@Patrick-33, I think it will be mighty interesting if you reinstalled Bitdefender after resetting your tablet, and if your testing was done prior of after that. Bitdefender probably has some code that could intervene with access to the HERE servers. For DuckDuckGo this has already been proven less or more...
@Con-Hennekens
I uninstalled and reinstalled BitDefender and yes, it is the problem.
Unable to calculate route.
I'm uninstalling Bit defenbder at the moment.Edit : And it's persistent because even after uninstalling BitDefender, I still have to reset the settings.
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@Con-Hennekens
I uninstalled and reinstalled BitDefender and yes, it is the problem.
Unable to calculate route.
I'm uninstalling Bit defenbder at the moment.Edit : And it's persistent because even after uninstalling BitDefender, I still have to reset the settings.
@Patrick-33 said in unable to calculate route:
I uninstalled and reinstalled BitDefender and yes, it is the problem.
Thanks for trying and reporting. If you want to keep using BitDefender on your device, I assume there are methods for whitelisting specific apps in some controlpanel. You might get some help with that through their customer support or forum.
@Corjan-Meijerink, Looks like we have another culprit to add to the list
. Maybe it is wise to check of the HERE (or MRA?) servers are on some blacklist that is used by some of the AV or privacy software companies?I am just an enthusiastic MRA user, and hope you will be one too!
Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.
Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe
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@Patrick-33 said in unable to calculate route:
I uninstalled and reinstalled BitDefender and yes, it is the problem.
Thanks for trying and reporting. If you want to keep using BitDefender on your device, I assume there are methods for whitelisting specific apps in some controlpanel. You might get some help with that through their customer support or forum.
@Corjan-Meijerink, Looks like we have another culprit to add to the list
. Maybe it is wise to check of the HERE (or MRA?) servers are on some blacklist that is used by some of the AV or privacy software companies?@Con-Hennekens
Yes I think it is possible to configure BitDefender, but at the moment we are traveling and don't really want to play around with the configurations. Too much need for MRA at the moment.
We will do without BitDefender. -
@Con-Hennekens
Yes I think it is possible to configure BitDefender, but at the moment we are traveling and don't really want to play around with the configurations. Too much need for MRA at the moment.
We will do without BitDefender.@Patrick-33, sure, keep it for another time
Enjoy!
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