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    Sharing same account with iOs and Android

    [App] Problems, Bugs and other Issues
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    • Andrea 34
      Andrea 34 last edited by

      Hi! I just create my MyRoute Basic account by my iPhone, but when i use the same ID and Psw to enter on my account on my Android mobile I can’t log in. Is it possible to use the same Basic account with 2 differents mobiles? (iOs - Android)

      Corjan Meijerink 1 Reply Last reply Reply Quote 0
      • Corjan Meijerink
        Corjan Meijerink administrator @Andrea 34 last edited by

        @Andrea-34 Yes, that's possible! 🙂 Logging in on multiple devices with your account should not give issues.

        In all honestly, I'd just check you are indeed entering everything correct!

        Andrea 34 4 Replies Last reply Reply Quote 0
        • Andrea 34
          Andrea 34 @Corjan Meijerink last edited by

          @Corjan-Meijerink thanks but i tried many times with the same ID and Psw i using succesfully with iOs, but it doesn’t work…

          1 Reply Last reply Reply Quote 0
          • Andrea 34
            Andrea 34 @Corjan Meijerink last edited by

            @Corjan-Meijerink i mean… it doesn’t work (I can’t log in) with Android mobile…

            1 Reply Last reply Reply Quote 0
            • Andrea 34
              Andrea 34 @Corjan Meijerink last edited by

              @Corjan-Meijerink I’m receiving the sentence “something’s going wrong, please try again”…

              1 Reply Last reply Reply Quote 0
              • Andrea 34
                Andrea 34 @Corjan Meijerink last edited by

                @Corjan-Meijerink finally i try to deleting and reinstalling the app on my Android mobile… and now it works!!! I’m very happy! Thanks for your answer! Andrea

                1 Reply Last reply Reply Quote 1
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