Newbie needs help opening HERE map in app...
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@Tom-Grzelinski Some of your waypoints are also located very far from the road! Always make sure they are right on top of the route line. Otherwise, you do indeed run the risk of the navigation not being able to calculate the route because a waypoint simply cannot be found.
@Rob-Verhoeff
Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying
Porsche 911 and VW Transporter T6.1 running CarPlay.
iPhone 17 Pro running Waze and MRA.
MRA Routeplanner on web via Mac -
@Rob-Verhoeff
Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying
@Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!
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@Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!
@Rob-Verhoeff
Again, thanks Rob, I will look at multi-day trips.Porsche 911 and VW Transporter T6.1 running CarPlay.
iPhone 17 Pro running Waze and MRA.
MRA Routeplanner on web via Mac -
@Rob-Verhoeff
Again, thanks Rob, I will look at multi-day trips.@Tom-Grzelinski said in Newbie needs help opening HERE map in app...:
@Rob-Verhoeff
Again, thanks Rob, I will look at multi-day trips.There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!
All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.
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@Rob-Verhoeff
Again, thanks Rob, I will look at multi-day trips.@Tom-Grzelinski I tried splitting your route in half and then half again. In each case the route loads but failed when attempting to navigate. I took a look at the last section of your route, the Waypoints are generally fine but it appears you may be dealing with closed roads. See below red sections. I had the traffic layer turned on.
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@Rob-Verhoeff
Again, thanks Rob, I will look at multi-day trips.@Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada
). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.
2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.
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@Tom-Grzelinski said in Newbie needs help opening HERE map in app...:
@Rob-Verhoeff
Again, thanks Rob, I will look at multi-day trips.There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!
All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.
@richtea999
Hi Rich, THANK YOU. This worked perfectly
Tom -
@Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada
). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.@Doug-Robinson
Doug, thank you so much. I successfully SPLIT my route in to 13 days and each one opens perfectly in the iPhone app.I am indeed navigating a lot of Apline passes that are often closed. I am hoping that going in September will mean I can do all the passes I intend to, but I have seen photos that there is already snow on the Grossglockner Pass!
Tom
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The more I use MRA, the more impressed I am. Well done to the team MRA
Porsche 911 and VW Transporter T6.1 running CarPlay.
iPhone 17 Pro running Waze and MRA.
MRA Routeplanner on web via Mac -
The more I use MRA, the more impressed I am. Well done to the team MRA
@Tom-Grzelinski we keep pushing
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