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  4. Newbie needs help opening HERE map in app...

Newbie needs help opening HERE map in app...

Scheduled Pinned Locked Moved [App] Suggestions and Discussion
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  • Herko ter Horstundefined Herko ter Horst

    Is @Tom-Grzelinski even using the actual (paid) navigation module I wonder, or just "follow the line" navigation in the free part of the app?

    Tom Grzelinskiundefined Offline
    Tom Grzelinskiundefined Offline
    Tom Grzelinski
    wrote on last edited by
    #13

    @Herko-ter-Horst
    Hi Herko, I have been using MRA for about 4 months, building this trip. I purchased the Lifetime package last week, hence I am trying to get the route to work on the App... before I leave on the trip in September!!!

    Porsche 911 and VW Transporter T6.1 running CarPlay.
    iPhone 16 Pro running Waze, Saphe and MRA.
    MRA Routeplanner on web via Mac

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    • Tom Grzelinskiundefined Tom Grzelinski

      @Rob-Verhoeff
      Hi Rob, v5 (mk5) was created in HERE map and avoids the navigation changes... I just can't open it in the app!

      Rob Verhoeffundefined Offline
      Rob Verhoeffundefined Offline
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #14

      @Tom-Grzelinski Take for example waypoint 27:

      This is yours:

      Scherm­afbeelding 2023-08-07 om 23.01.37.png

      I would do it like this:

      Scherm­afbeelding 2023-08-07 om 23.02.33.png

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Sequoia & Monterey)

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      • Rob Verhoeffundefined Rob Verhoeff

        @Tom-Grzelinski Some of your waypoints are also located very far from the road! Always make sure they are right on top of the route line. Otherwise, you do indeed run the risk of the navigation not being able to calculate the route because a waypoint simply cannot be found.

        Tom Grzelinskiundefined Offline
        Tom Grzelinskiundefined Offline
        Tom Grzelinski
        wrote on last edited by
        #15

        @Rob-Verhoeff
        Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.

        P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying 😆

        Porsche 911 and VW Transporter T6.1 running CarPlay.
        iPhone 16 Pro running Waze, Saphe and MRA.
        MRA Routeplanner on web via Mac

        Rob Verhoeffundefined 1 Reply Last reply
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        • Tom Grzelinskiundefined Tom Grzelinski

          @Rob-Verhoeff
          Thanks Rob. All the waypoints were made through MRA web, searching for locations. I thought they were all on road locations. I will take a close look again.

          P.S. as a new user I am limited to only being able to post every 120 seconds... which is frustrating! Sorry for the delays in replying 😆

          Rob Verhoeffundefined Offline
          Rob Verhoeffundefined Offline
          Rob Verhoeff
          Alpha tester
          wrote on last edited by
          #16

          @Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!

          BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
          iOS on iPhone 13 (mounted on Quadlock)
          Apple CarPlay in VW T-Roc (wired)
          Routelab on MacBook Air & iMac (Sequoia & Monterey)

          Tom Grzelinskiundefined 1 Reply Last reply
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          • Rob Verhoeffundefined Rob Verhoeff

            @Tom-Grzelinski That delay will pass. I strongly advise you to still break down the route into manageable segments and make sure all waypoints are placed precisely on top of the route line. I wouldn't have much confidence in your approach otherwise. Also, take a look at the support section for a guide on creating a multi-day trip. By the way, there are very helpful videos on this topic circulating on YouTube. Good luck!

            Tom Grzelinskiundefined Offline
            Tom Grzelinskiundefined Offline
            Tom Grzelinski
            wrote on last edited by
            #17

            @Rob-Verhoeff
            Again, thanks Rob, I will look at multi-day trips.

            Porsche 911 and VW Transporter T6.1 running CarPlay.
            iPhone 16 Pro running Waze, Saphe and MRA.
            MRA Routeplanner on web via Mac

            richtea999undefined RetiredWingManundefined 3 Replies Last reply
            0
            • Tom Grzelinskiundefined Tom Grzelinski

              @Rob-Verhoeff
              Again, thanks Rob, I will look at multi-day trips.

              richtea999undefined Offline
              richtea999undefined Offline
              richtea999
              Valued contributor
              wrote on last edited by
              #18

              @Tom-Grzelinski said in Newbie needs help opening HERE map in app...:

              @Rob-Verhoeff
              Again, thanks Rob, I will look at multi-day trips.

              There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!

              All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.

              Tom Grzelinskiundefined 1 Reply Last reply
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              • Tom Grzelinskiundefined Tom Grzelinski

                @Rob-Verhoeff
                Again, thanks Rob, I will look at multi-day trips.

                RetiredWingManundefined Offline
                RetiredWingManundefined Offline
                RetiredWingMan
                Valued contributor
                wrote on last edited by
                #19

                @Tom-Grzelinski I tried splitting your route in half and then half again. In each case the route loads but failed when attempting to navigate. I took a look at the last section of your route, the Waypoints are generally fine but it appears you may be dealing with closed roads. See below red sections. I had the traffic layer turned on.
                EuroTrip Mk5 (2) (1).JPG

                2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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                • Tom Grzelinskiundefined Tom Grzelinski

                  @Rob-Verhoeff
                  Again, thanks Rob, I will look at multi-day trips.

                  RetiredWingManundefined Offline
                  RetiredWingManundefined Offline
                  RetiredWingMan
                  Valued contributor
                  wrote on last edited by
                  #20

                  @Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada 😊 ). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.

                  Screenshot_20230808-143117.jpg

                  2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                  Tom Grzelinskiundefined 1 Reply Last reply
                  0
                  • richtea999undefined richtea999

                    @Tom-Grzelinski said in Newbie needs help opening HERE map in app...:

                    @Rob-Verhoeff
                    Again, thanks Rob, I will look at multi-day trips.

                    There's a 'Split' option available to Gold users - it's in the Toolkit menu. A lifesaver after putting all that effort in!

                    All you have to do is select the waypoints where you want to split the route up. It won't overwrite your existing route, so you can experiment without risk.

                    Tom Grzelinskiundefined Offline
                    Tom Grzelinskiundefined Offline
                    Tom Grzelinski
                    wrote on last edited by
                    #21

                    @richtea999
                    Hi Rich, THANK YOU. This worked perfectly 👍
                    Tom

                    Porsche 911 and VW Transporter T6.1 running CarPlay.
                    iPhone 16 Pro running Waze, Saphe and MRA.
                    MRA Routeplanner on web via Mac

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                    • RetiredWingManundefined RetiredWingMan

                      @Tom-Grzelinski I did a little more testing. I'm not able to open the entire map but I split the map into two half's and I'm able to open each half. I'm also able to start navigation as long as I quickly turn off the option to navigate from current location (can't navigate from Canada 😊 ). So the end result is that I don't know why the app can't open the entire route ... other than it is simply too large. I had a similar problem when planning a 2 week trip. Once I was finished planning on the Web site I split into separate routes for each day. Good luck.

                      Screenshot_20230808-143117.jpg

                      Tom Grzelinskiundefined Offline
                      Tom Grzelinskiundefined Offline
                      Tom Grzelinski
                      wrote on last edited by
                      #22

                      @Doug-Robinson
                      Doug, thank you so much. I successfully SPLIT my route in to 13 days and each one opens perfectly in the iPhone app.

                      I am indeed navigating a lot of Apline passes that are often closed. I am hoping that going in September will mean I can do all the passes I intend to, but I have seen photos that there is already snow on the Grossglockner Pass!

                      Tom

                      Porsche 911 and VW Transporter T6.1 running CarPlay.
                      iPhone 16 Pro running Waze, Saphe and MRA.
                      MRA Routeplanner on web via Mac

                      1 Reply Last reply
                      1
                      • Tom Grzelinskiundefined Offline
                        Tom Grzelinskiundefined Offline
                        Tom Grzelinski
                        wrote on last edited by
                        #23

                        The more I use MRA, the more impressed I am. Well done to the team MRA 👍

                        Porsche 911 and VW Transporter T6.1 running CarPlay.
                        iPhone 16 Pro running Waze, Saphe and MRA.
                        MRA Routeplanner on web via Mac

                        Corjan Meijerinkundefined 1 Reply Last reply
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                        • Tom Grzelinskiundefined Tom Grzelinski

                          The more I use MRA, the more impressed I am. Well done to the team MRA 👍

                          Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #24

                          @Tom-Grzelinski we keep pushing 💪

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