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Offline Maps Download

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  • John S Parryundefined John S Parry

    Excuse me if this has been discussed, but I'm a newbie 😊

    When I went to download offline maps in the app, There was an option at the top download the HERE map update. At the same time, there is the option to download specific region maps.

    How are the two download areas connected, if they are?

    RetiredWingManundefined Offline
    RetiredWingManundefined Offline
    RetiredWingMan
    wrote on last edited by
    #2

    @John-Parry-0 offline maps are the Here maps.

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    John S Parryundefined 1 Reply Last reply
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    • RetiredWingManundefined RetiredWingMan

      @John-Parry-0 offline maps are the Here maps.

      John S Parryundefined Offline
      John S Parryundefined Offline
      John S Parry
      wrote on last edited by
      #3

      @Doug-Robinson So, if I see the message that there is a HERE update, does it download a new set of HERE maps for all regions of the world? And then is the next step to download the specific region I want to use?

      RetiredWingManundefined 1 Reply Last reply
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      • John S Parryundefined John S Parry

        @Doug-Robinson So, if I see the message that there is a HERE update, does it download a new set of HERE maps for all regions of the world? And then is the next step to download the specific region I want to use?

        RetiredWingManundefined Offline
        RetiredWingManundefined Offline
        RetiredWingMan
        wrote on last edited by
        #4

        @John-Parry-0 I'm not sure where you are getting the notification about new Here maps available. When MRA makes new Here maps available there will be a prompt to download updates in the download maps section. Only the regions you have previously downloaded are updated.

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

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        • RetiredWingManundefined RetiredWingMan

          @John-Parry-0 I'm not sure where you are getting the notification about new Here maps available. When MRA makes new Here maps available there will be a prompt to download updates in the download maps section. Only the regions you have previously downloaded are updated.

          John S Parryundefined Offline
          John S Parryundefined Offline
          John S Parry
          wrote on last edited by
          #5

          @Doug-Robinson if you look at the right side of page #14 of the manual for the App:

          https://support.myrouteapp.com/support/solutions/articles/12000094564-manual-myroute-app

          It shows both the HERE download Update at the top (reference 1, 2), and download options for the different regions below (reference 4). I come from the Garmin world where downloading maps is handled differently, so I'm trying to understand the MRA paradigm.

          RetiredWingManundefined 1 Reply Last reply
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          • John S Parryundefined John S Parry

            @Doug-Robinson if you look at the right side of page #14 of the manual for the App:

            https://support.myrouteapp.com/support/solutions/articles/12000094564-manual-myroute-app

            It shows both the HERE download Update at the top (reference 1, 2), and download options for the different regions below (reference 4). I come from the Garmin world where downloading maps is handled differently, so I'm trying to understand the MRA paradigm.

            RetiredWingManundefined Offline
            RetiredWingManundefined Offline
            RetiredWingMan
            wrote on last edited by
            #6

            @John-Parry-0 if you have previously downloaded a map for one or more regions and there is an update to the Here maps you have downloaded, then the yellow update prompt will appear. To download a map for one or more regions, first open the region (such as Canada) and then click on a down arrow beside one of the provinces to download the map for that region (province, state, country etc). Hope this helps.

            2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

            John S Parryundefined 1 Reply Last reply
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            • RetiredWingManundefined RetiredWingMan

              @John-Parry-0 if you have previously downloaded a map for one or more regions and there is an update to the Here maps you have downloaded, then the yellow update prompt will appear. To download a map for one or more regions, first open the region (such as Canada) and then click on a down arrow beside one of the provinces to download the map for that region (province, state, country etc). Hope this helps.

              John S Parryundefined Offline
              John S Parryundefined Offline
              John S Parry
              wrote on last edited by
              #7

              @Doug-Robinson Thanks Doug. I had not previously downloaded any maps. I'm a new MRA user, and this was my first time experimenting with the map(s) download function.

              The HERE download Update above the region downloads confused me because it doesn't make sense to generically first update every HERE map across the world. Or maybe there is something else to it not outlined in the documentation. I live in California, and I only wanted to first start with my local map. I did go ahead and download the California map and went out for a quick ride to test offline navigation out.

              Again, maybe I'm making something of nothing. I just want to understand what generic the HERE map download (at the top) actually does.

              Corjan Meijerinkundefined 1 Reply Last reply
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              • John S Parryundefined John S Parry

                @Doug-Robinson Thanks Doug. I had not previously downloaded any maps. I'm a new MRA user, and this was my first time experimenting with the map(s) download function.

                The HERE download Update above the region downloads confused me because it doesn't make sense to generically first update every HERE map across the world. Or maybe there is something else to it not outlined in the documentation. I live in California, and I only wanted to first start with my local map. I did go ahead and download the California map and went out for a quick ride to test offline navigation out.

                Again, maybe I'm making something of nothing. I just want to understand what generic the HERE map download (at the top) actually does.

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                administrator
                wrote on last edited by
                #8

                @John-Parry-0 The generic update button ensures that the app will download the latest possible maps! 🙂

                If you have installed maps yourself, they will be redownloaded after completing the generic update.

                John S Parryundefined RetiredWingManundefined 2 Replies Last reply
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                • Corjan Meijerinkundefined Corjan Meijerink

                  @John-Parry-0 The generic update button ensures that the app will download the latest possible maps! 🙂

                  If you have installed maps yourself, they will be redownloaded after completing the generic update.

                  John S Parryundefined Offline
                  John S Parryundefined Offline
                  John S Parry
                  wrote on last edited by
                  #9

                  @Corjan-Meijerink Nice feature. Thanks for the explanation.

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                  • Corjan Meijerinkundefined Corjan Meijerink

                    @John-Parry-0 The generic update button ensures that the app will download the latest possible maps! 🙂

                    If you have installed maps yourself, they will be redownloaded after completing the generic update.

                    RetiredWingManundefined Offline
                    RetiredWingManundefined Offline
                    RetiredWingMan
                    wrote on last edited by
                    #10

                    @Corjan-Meijerink in previous threads I thought you had stated that the maps are "updated with changes" not completely downloaded again. The recent changes to the map downloads are better but i still find the downloads are very slow and subject to errors causing restarts. Also if the screen times out or you switch to another app, the downloads stall and require a restart. Is there a way to allow the downloads to continue in the background? Perhaps a better download manager.

                    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

                    Con Hennekensundefined 1 Reply Last reply
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                    • RetiredWingManundefined RetiredWingMan

                      @Corjan-Meijerink in previous threads I thought you had stated that the maps are "updated with changes" not completely downloaded again. The recent changes to the map downloads are better but i still find the downloads are very slow and subject to errors causing restarts. Also if the screen times out or you switch to another app, the downloads stall and require a restart. Is there a way to allow the downloads to continue in the background? Perhaps a better download manager.

                      Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      wrote on last edited by
                      #11

                      @Doug-Robinson, true, but it has been changed some updates ago because the delta-info that has to come from HERE proved to be very unstable. I am sure when that improves, MRA devs will make use of that function again.

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / CAT S52 + MRA app

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