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  4. Beta 3.2.5 Can't load Routes

Beta 3.2.5 Can't load Routes

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Greg Meekings 0undefined Greg Meekings 0

    Beta 3.2.5

    Can't load recently produced routes. Routes generated on my Mac with web (Chrome) interface. This is the message I get.

    So sadly I can't test the navigation on my bike rides...

    026FBF97-13E4-42D4-8CFC-B5F5C9D5B568.png

    Corjan Meijerinkundefined Offline
    Corjan Meijerinkundefined Offline
    Corjan Meijerink
    Developer
    wrote on last edited by
    #2

    @Greg-Meekings-0 This error message happens even before entering the Navigation.

    My guess would be a connectivity issue or something strange going on with those routes.

    Also, cycle / hiking routes are not yet really supported by the Navigation app so I wouldn’t really get into that yet πŸ˜‰ It should however work within the Mobile app part (where you currently are). So again, probably your internet / something with those routes. Please try again later / with other routes πŸ™‚

    Sorry for the inconvenience.

    Jose Pinheiro 0undefined 1 Reply Last reply
    0
    • Corjan Meijerinkundefined Corjan Meijerink

      @Greg-Meekings-0 This error message happens even before entering the Navigation.

      My guess would be a connectivity issue or something strange going on with those routes.

      Also, cycle / hiking routes are not yet really supported by the Navigation app so I wouldn’t really get into that yet πŸ˜‰ It should however work within the Mobile app part (where you currently are). So again, probably your internet / something with those routes. Please try again later / with other routes πŸ™‚

      Sorry for the inconvenience.

      Jose Pinheiro 0undefined Offline
      Jose Pinheiro 0undefined Offline
      Jose Pinheiro 0
      wrote on last edited by Jose Pinheiro 0
      #3

      @Corjan-Meijerink maybe this information can help. I also experience the same error, but only in a "route" that only have waypoints, and not a designed route

      "So many roads, so little time"

      1 Reply Last reply
      1
      • Jose Pinheiro 0undefined Offline
        Jose Pinheiro 0undefined Offline
        Jose Pinheiro 0
        wrote on last edited by
        #4

        here is the link to the "route" I'm talking about:

        https://www.myrouteapp.com/en/social/route/6791143?mode=share

        "So many roads, so little time"

        Corjan Meijerinkundefined 1 Reply Last reply
        0
        • Jose Pinheiro 0undefined Jose Pinheiro 0

          here is the link to the "route" I'm talking about:

          https://www.myrouteapp.com/en/social/route/6791143?mode=share

          Corjan Meijerinkundefined Offline
          Corjan Meijerinkundefined Offline
          Corjan Meijerink
          Developer
          wrote on last edited by
          #5

          @Jose-Pinheiro-0 That one indeeds shows an error on my side too. A route without waypoints indeed isn’t really a route so the app does not like it.

          I think the error message comes from the fact that statistics cannot be calculated (due to no waypoints)

          Jose Pinheiro 0undefined 1 Reply Last reply
          1
          • Corjan Meijerinkundefined Corjan Meijerink

            @Jose-Pinheiro-0 That one indeeds shows an error on my side too. A route without waypoints indeed isn’t really a route so the app does not like it.

            I think the error message comes from the fact that statistics cannot be calculated (due to no waypoints)

            Jose Pinheiro 0undefined Offline
            Jose Pinheiro 0undefined Offline
            Jose Pinheiro 0
            wrote on last edited by
            #6

            @Corjan-Meijerink right. I understand that make sense

            "So many roads, so little time"

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            • Greg Meekings 0undefined Offline
              Greg Meekings 0undefined Offline
              Greg Meekings 0
              wrote on last edited by
              #7

              Thanks but I don't have internet or comms problems and my routes do have way points...
              If I copy and edit i.e. add a waypoint it still fails. If I recreate the route from scratch it works?!?

              Corjan Meijerinkundefined 1 Reply Last reply
              0
              • Greg Meekings 0undefined Greg Meekings 0

                Thanks but I don't have internet or comms problems and my routes do have way points...
                If I copy and edit i.e. add a waypoint it still fails. If I recreate the route from scratch it works?!?

                Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote on last edited by
                #8

                @Greg-Meekings-0 Please share the route that cannot be loaded by the app πŸ™‚

                Greg Meekings 0undefined Rob Verhoeffundefined 2 Replies Last reply
                0
                • Corjan Meijerinkundefined Corjan Meijerink

                  @Greg-Meekings-0 Please share the route that cannot be loaded by the app πŸ™‚

                  Greg Meekings 0undefined Offline
                  Greg Meekings 0undefined Offline
                  Greg Meekings 0
                  wrote on last edited by
                  #9

                  @Corjan-Meijerink This is one ofn the routes that fails to load in the 3.2.5 Beta https://www.myrouteapp.com/en/social/route/6337640?mode=share
                  Greg

                  Corjan Meijerinkundefined 1 Reply Last reply
                  1
                  • Corjan Meijerinkundefined Corjan Meijerink

                    @Greg-Meekings-0 Please share the route that cannot be loaded by the app πŸ™‚

                    Rob Verhoeffundefined Offline
                    Rob Verhoeffundefined Offline
                    Rob Verhoeff
                    Alpha tester
                    wrote on last edited by Rob Verhoeff
                    #10

                    @Corjan-Meijerink could this be an "old" bug from the Navigation app? Transport mode is set to cycling. It crashes right away for me too. I remember seeing this same behavior in the Navigation app!
                    It is not possible to change the transport mode in Routelab. If you can do that behind the scenes, it would be worth a try.

                    Edit: Bizarre! After loading one of my own routes, I opened the route from topic starter again. Now the route opens and I can also navigate.

                    BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                    iOS on iPhone 13 (mounted on Quadlock)
                    Apple CarPlay in VW T-Roc (wired)
                    Routelab on MacBook Air & iMac (Ventura & Monterey)

                    Greg Meekings 0undefined 1 Reply Last reply
                    0
                    • Rob Verhoeffundefined Rob Verhoeff

                      @Corjan-Meijerink could this be an "old" bug from the Navigation app? Transport mode is set to cycling. It crashes right away for me too. I remember seeing this same behavior in the Navigation app!
                      It is not possible to change the transport mode in Routelab. If you can do that behind the scenes, it would be worth a try.

                      Edit: Bizarre! After loading one of my own routes, I opened the route from topic starter again. Now the route opens and I can also navigate.

                      Greg Meekings 0undefined Offline
                      Greg Meekings 0undefined Offline
                      Greg Meekings 0
                      wrote on last edited by
                      #11

                      @Rob-Verhoeff Not a problem with simply cycle mode, one of my cycles routes does open. I have also recreated several cycle routes and they do load ok. Its obscure, perhaps some sort of version incompatibility since resolved...

                      1 Reply Last reply
                      0
                      • Corjan Meijerinkundefined Offline
                        Corjan Meijerinkundefined Offline
                        Corjan Meijerink
                        Developer
                        wrote on last edited by
                        #12

                        Will be investigated! Thanks for the extra input πŸ™‚

                        1 Reply Last reply
                        0
                        • Corjan Meijerinkundefined Offline
                          Corjan Meijerinkundefined Offline
                          Corjan Meijerink
                          Developer
                          wrote on last edited by
                          #13

                          I can confirm that the issue has been identified and fixed.
                          The changes will automatically be applied coming Monday / Tuesday. No user action required πŸ™‚

                          Greg Meekings 0undefined 1 Reply Last reply
                          1
                          • Corjan Meijerinkundefined Corjan Meijerink

                            I can confirm that the issue has been identified and fixed.
                            The changes will automatically be applied coming Monday / Tuesday. No user action required πŸ™‚

                            Greg Meekings 0undefined Offline
                            Greg Meekings 0undefined Offline
                            Greg Meekings 0
                            wrote on last edited by
                            #14

                            @Corjan-Meijerink Great I will check it out next week - after Christmas. Have a good one!

                            Corjan Meijerinkundefined 1 Reply Last reply
                            0
                            • Greg Meekings 0undefined Greg Meekings 0

                              @Corjan-Meijerink Great I will check it out next week - after Christmas. Have a good one!

                              Corjan Meijerinkundefined Offline
                              Corjan Meijerinkundefined Offline
                              Corjan Meijerink
                              Developer
                              wrote on last edited by
                              #15

                              @Greg-Meekings-0 Thanks! You too πŸ™‚

                              1 Reply Last reply
                              0
                              • Corjan Meijerinkundefined Offline
                                Corjan Meijerinkundefined Offline
                                Corjan Meijerink
                                Developer
                                wrote on last edited by
                                #16

                                I can confirm the issue is solved as of today πŸŽ‰
                                Maybe another issue now arises but that is something you will probably let me know πŸ˜‰

                                Steve Lynchundefined 2 Replies Last reply
                                0
                                • Corjan Meijerinkundefined Corjan Meijerink

                                  I can confirm the issue is solved as of today πŸŽ‰
                                  Maybe another issue now arises but that is something you will probably let me know πŸ˜‰

                                  Steve Lynchundefined Offline
                                  Steve Lynchundefined Offline
                                  Steve Lynch
                                  Valued contributor
                                  wrote on last edited by Steve Lynch
                                  #17

                                  @Corjan-Meijerink
                                  For me, prior to todays update I was able to run android routes most of the time and only encountered the occasional crash of a route instantly on selecting it.
                                  The routes that did occasionally crash first time would then open on a second attempt for me.

                                  I have just tried again on android opening 30 different routes and have not had a crash yet.

                                  I did a test route a couple of days ago on Android using the built in screen recorder on Android.
                                  YouTube unlisted link.
                                  https://youtu.be/S-DyyaN2T1A

                                  Do you think this is a valid way of testing?
                                  The only thing I noticed from the video was that the voice commands would sometimes have a slight glitch, that I think is caused by the fact that the built in Android screen recorder is running in the background?

                                  I will be testing Android and iOS at the same time tomorrow using this method, with a 9” iPad in my Tank Bag and the Android phone on the handlebars.
                                  And of course the Zumo XT in case it all goes pear shaped.

                                  You don’t stop riding when you get old, you get old when you stop riding.

                                  1 Reply Last reply
                                  0
                                  • Corjan Meijerinkundefined Corjan Meijerink

                                    I can confirm the issue is solved as of today πŸŽ‰
                                    Maybe another issue now arises but that is something you will probably let me know πŸ˜‰

                                    Steve Lynchundefined Offline
                                    Steve Lynchundefined Offline
                                    Steve Lynch
                                    Valued contributor
                                    wrote on last edited by Steve Lynch
                                    #18

                                    @Corjan-Meijerink

                                    Link to unlisted video.
                                    https://youtu.be/HThlLu5EsPs

                                    For me I am still occasionally seeing a route crashing on Android when selecting a route in Beta 3.2.5 - 146.
                                    It seems to be completely random for me and on re-selecting the same route it will then appear.
                                    In the video you will see that the 3rd route I open crashes to the home screen.

                                    Phone: Galaxy S10 5G
                                    Android Version 12
                                    One UI Version 4.1

                                    You don’t stop riding when you get old, you get old when you stop riding.

                                    1 Reply Last reply
                                    0
                                    • Corjan Meijerinkundefined Offline
                                      Corjan Meijerinkundefined Offline
                                      Corjan Meijerink
                                      Developer
                                      wrote on last edited by
                                      #19

                                      @Steve-Lynch Thanks, we are aware of this and will resolve it in an early update this year.

                                      1 Reply Last reply
                                      1
                                      • Greg Meekings 0undefined Greg Meekings 0

                                        @Corjan-Meijerink This is one ofn the routes that fails to load in the 3.2.5 Beta https://www.myrouteapp.com/en/social/route/6337640?mode=share
                                        Greg

                                        Corjan Meijerinkundefined Offline
                                        Corjan Meijerinkundefined Offline
                                        Corjan Meijerink
                                        Developer
                                        wrote on last edited by
                                        #20

                                        @Greg-Meekings-0 There was another issue that resulted in this route not being loaded. I can confirm this has been fixed now πŸŽ‰

                                        1 Reply Last reply
                                        0
                                        • Corjan Meijerinkundefined Corjan Meijerink referenced this topic on
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