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    Beta 3.2.5 Can't load Routes

    [Beta] Problems, Bugs and other Issues
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    • Greg Meekings 0
      Greg Meekings 0 last edited by

      Beta 3.2.5

      Can't load recently produced routes. Routes generated on my Mac with web (Chrome) interface. This is the message I get.

      So sadly I can't test the navigation on my bike rides...

      026FBF97-13E4-42D4-8CFC-B5F5C9D5B568.png

      Corjan Meijerink 1 Reply Last reply Reply Quote 0
      • Corjan Meijerink
        Corjan Meijerink administrator @Greg Meekings 0 last edited by

        @Greg-Meekings-0 This error message happens even before entering the Navigation.

        My guess would be a connectivity issue or something strange going on with those routes.

        Also, cycle / hiking routes are not yet really supported by the Navigation app so I wouldn’t really get into that yet 😉 It should however work within the Mobile app part (where you currently are). So again, probably your internet / something with those routes. Please try again later / with other routes 🙂

        Sorry for the inconvenience.

        Jose Pinheiro 0 1 Reply Last reply Reply Quote 0
        • Jose Pinheiro 0
          Jose Pinheiro 0 @Corjan Meijerink last edited by Jose Pinheiro 0

          @Corjan-Meijerink maybe this information can help. I also experience the same error, but only in a "route" that only have waypoints, and not a designed route

          "So many roads, so little time"

          1 Reply Last reply Reply Quote 1
          • Jose Pinheiro 0
            Jose Pinheiro 0 last edited by

            here is the link to the "route" I'm talking about:

            https://www.myrouteapp.com/en/social/route/6791143?mode=share

            "So many roads, so little time"

            Corjan Meijerink 1 Reply Last reply Reply Quote 0
            • Corjan Meijerink
              Corjan Meijerink administrator @Jose Pinheiro 0 last edited by

              @Jose-Pinheiro-0 That one indeeds shows an error on my side too. A route without waypoints indeed isn’t really a route so the app does not like it.

              I think the error message comes from the fact that statistics cannot be calculated (due to no waypoints)

              Jose Pinheiro 0 1 Reply Last reply Reply Quote 1
              • Jose Pinheiro 0
                Jose Pinheiro 0 @Corjan Meijerink last edited by

                @Corjan-Meijerink right. I understand that make sense

                "So many roads, so little time"

                1 Reply Last reply Reply Quote 0
                • Greg Meekings 0
                  Greg Meekings 0 last edited by

                  Thanks but I don't have internet or comms problems and my routes do have way points...
                  If I copy and edit i.e. add a waypoint it still fails. If I recreate the route from scratch it works?!?

                  Corjan Meijerink 1 Reply Last reply Reply Quote 0
                  • Corjan Meijerink
                    Corjan Meijerink administrator @Greg Meekings 0 last edited by

                    @Greg-Meekings-0 Please share the route that cannot be loaded by the app 🙂

                    Greg Meekings 0 Rob Verhoeff 2 Replies Last reply Reply Quote 0
                    • Greg Meekings 0
                      Greg Meekings 0 @Corjan Meijerink last edited by

                      @Corjan-Meijerink This is one ofn the routes that fails to load in the 3.2.5 Beta https://www.myrouteapp.com/en/social/route/6337640?mode=share
                      Greg

                      Corjan Meijerink 1 Reply Last reply Reply Quote 1
                      • Rob Verhoeff
                        Rob Verhoeff @Corjan Meijerink last edited by Rob Verhoeff

                        @Corjan-Meijerink could this be an "old" bug from the Navigation app? Transport mode is set to cycling. It crashes right away for me too. I remember seeing this same behavior in the Navigation app!
                        It is not possible to change the transport mode in Routelab. If you can do that behind the scenes, it would be worth a try.

                        Edit: Bizarre! After loading one of my own routes, I opened the route from topic starter again. Now the route opens and I can also navigate.

                        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
                        iOS on iPhone 13 (mounted on Quadlock)
                        Apple CarPlay in VW T-Roc (wired)
                        Routelab on MacBook Air & iMac (Ventura & Monterey)

                        Greg Meekings 0 1 Reply Last reply Reply Quote 0
                        • Greg Meekings 0
                          Greg Meekings 0 @Rob Verhoeff last edited by

                          @Rob-Verhoeff Not a problem with simply cycle mode, one of my cycles routes does open. I have also recreated several cycle routes and they do load ok. Its obscure, perhaps some sort of version incompatibility since resolved...

                          1 Reply Last reply Reply Quote 0
                          • Corjan Meijerink
                            Corjan Meijerink administrator last edited by

                            Will be investigated! Thanks for the extra input 🙂

                            1 Reply Last reply Reply Quote 0
                            • Corjan Meijerink
                              Corjan Meijerink administrator last edited by

                              I can confirm that the issue has been identified and fixed.
                              The changes will automatically be applied coming Monday / Tuesday. No user action required 🙂

                              Greg Meekings 0 1 Reply Last reply Reply Quote 1
                              • Greg Meekings 0
                                Greg Meekings 0 @Corjan Meijerink last edited by

                                @Corjan-Meijerink Great I will check it out next week - after Christmas. Have a good one!

                                Corjan Meijerink 1 Reply Last reply Reply Quote 0
                                • Corjan Meijerink
                                  Corjan Meijerink administrator @Greg Meekings 0 last edited by

                                  @Greg-Meekings-0 Thanks! You too 🙂

                                  1 Reply Last reply Reply Quote 0
                                  • Corjan Meijerink
                                    Corjan Meijerink administrator last edited by

                                    I can confirm the issue is solved as of today 🎉
                                    Maybe another issue now arises but that is something you will probably let me know 😉

                                    Steve Lynch 2 Replies Last reply Reply Quote 0
                                    • Steve Lynch
                                      Steve Lynch @Corjan Meijerink last edited by Steve Lynch

                                      @Corjan-Meijerink
                                      For me, prior to todays update I was able to run android routes most of the time and only encountered the occasional crash of a route instantly on selecting it.
                                      The routes that did occasionally crash first time would then open on a second attempt for me.

                                      I have just tried again on android opening 30 different routes and have not had a crash yet.

                                      I did a test route a couple of days ago on Android using the built in screen recorder on Android.
                                      YouTube unlisted link.
                                      https://youtu.be/S-DyyaN2T1A

                                      Do you think this is a valid way of testing?
                                      The only thing I noticed from the video was that the voice commands would sometimes have a slight glitch, that I think is caused by the fact that the built in Android screen recorder is running in the background?

                                      I will be testing Android and iOS at the same time tomorrow using this method, with a 9” iPad in my Tank Bag and the Android phone on the handlebars.
                                      And of course the Zumo XT in case it all goes pear shaped.

                                      You don’t stop riding when you get old, you get old when you stop riding.

                                      1 Reply Last reply Reply Quote 0
                                      • Steve Lynch
                                        Steve Lynch @Corjan Meijerink last edited by Steve Lynch

                                        @Corjan-Meijerink

                                        Link to unlisted video.
                                        https://youtu.be/HThlLu5EsPs

                                        For me I am still occasionally seeing a route crashing on Android when selecting a route in Beta 3.2.5 - 146.
                                        It seems to be completely random for me and on re-selecting the same route it will then appear.
                                        In the video you will see that the 3rd route I open crashes to the home screen.

                                        Phone: Galaxy S10 5G
                                        Android Version 12
                                        One UI Version 4.1

                                        You don’t stop riding when you get old, you get old when you stop riding.

                                        1 Reply Last reply Reply Quote 0
                                        • Corjan Meijerink
                                          Corjan Meijerink administrator last edited by

                                          @Steve-Lynch Thanks, we are aware of this and will resolve it in an early update this year.

                                          1 Reply Last reply Reply Quote 1
                                          • Corjan Meijerink
                                            Corjan Meijerink administrator @Greg Meekings 0 last edited by

                                            @Greg-Meekings-0 There was another issue that resulted in this route not being loaded. I can confirm this has been fixed now 🎉

                                            1 Reply Last reply Reply Quote 0
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