try this: https://www.freepdfconvert.com/pdf-to-word
it depends a lot on the way the pdf is made. pdf is an umbrella under which there are many different "formats", some totally protected (like an image), others fairly easy to convert.
But MRA delivering an editable version would indeed be fantastic (and I think technically not very difficult either).
Depending on the circumstances it could also include making a powerpoint or excel file of certain data.