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Waypoint menu error on merged routes

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  • Christian Schrenkundefined Offline
    Christian Schrenkundefined Offline
    Christian Schrenk
    wrote on last edited by
    #1

    The new waypoint menu does not work properly on merged routes. Deleting, recoloring and changing from via to stop or vice versa does not always work. The information "Waypoint deleted" appears, but the waypoint remains in the route. Sometimes it helps to reload the route, then the waypoint is deleted. Sometimes it is also necessary to log in again for the changes to take effect.

    The problem only occurs with routes in which routes have been merged. With "normal" routes the waypoint menu works without problems.

    Steve Lynchundefined 1 Reply Last reply
    0
    • Christian Schrenkundefined Christian Schrenk

      The new waypoint menu does not work properly on merged routes. Deleting, recoloring and changing from via to stop or vice versa does not always work. The information "Waypoint deleted" appears, but the waypoint remains in the route. Sometimes it helps to reload the route, then the waypoint is deleted. Sometimes it is also necessary to log in again for the changes to take effect.

      The problem only occurs with routes in which routes have been merged. With "normal" routes the waypoint menu works without problems.

      Steve Lynchundefined Offline
      Steve Lynchundefined Offline
      Steve Lynch
      Valued contributor
      wrote on last edited by
      #2

      @Christian-Schrenk

      I have checked a merged route and you are correct.
      You should create a support ticket for this as then it will go straight to the developers.

      Support – MyRoute-app Web.jpg

      You don’t stop riding when you get old, you get old when you stop riding.

      Christian Schrenkundefined 1 Reply Last reply
      1
      • Steve Lynchundefined Steve Lynch

        @Christian-Schrenk

        I have checked a merged route and you are correct.
        You should create a support ticket for this as then it will go straight to the developers.

        Support – MyRoute-app Web.jpg

        Christian Schrenkundefined Offline
        Christian Schrenkundefined Offline
        Christian Schrenk
        wrote on last edited by
        #3

        @Steve-Lynch
        Thanks for the note, I've just opened a support ticket for this.

        Nick Carthewundefined 1 Reply Last reply
        3
        • Christian Schrenkundefined Christian Schrenk

          @Steve-Lynch
          Thanks for the note, I've just opened a support ticket for this.

          Nick Carthewundefined Online
          Nick Carthewundefined Online
          Nick Carthew
          RouteXpert
          wrote on last edited by
          #4

          @christian-schrenk @Steve-Lynch This has now been fixed.

          Always willing to help if I can.
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          Christian Schrenkundefined 1 Reply Last reply
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          • Nick Carthewundefined Nick Carthew

            @christian-schrenk @Steve-Lynch This has now been fixed.

            Christian Schrenkundefined Offline
            Christian Schrenkundefined Offline
            Christian Schrenk
            wrote on last edited by
            #5

            @nick-carthew
            I just tested this. It works with newly created routes. I still have some problems with existing routes.

            Hans van de Ven MR.MRAundefined 1 Reply Last reply
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            • Christian Schrenkundefined Christian Schrenk

              @nick-carthew
              I just tested this. It works with newly created routes. I still have some problems with existing routes.

              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRA
              RouteXpert
              wrote on last edited by
              #6

              @christian-schrenk

              Works great here, both with old and new routes

              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

              Christian Schrenkundefined 1 Reply Last reply
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              • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

                @christian-schrenk

                Works great here, both with old and new routes

                Christian Schrenkundefined Offline
                Christian Schrenkundefined Offline
                Christian Schrenk
                wrote on last edited by
                #7

                @hans-van-de-ven-mra-master

                I just noticed something interesting. I copied and renamed the route where I still have problems deleting waypoints. With the copied route, deleting the waypoints works without any problems, with the original route the problem still exists.

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