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  4. Trying to get to my routes but instead getting an “error while loading” and no routes available

Trying to get to my routes but instead getting an “error while loading” and no routes available

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Kevin Buckleyundefined Offline
    Kevin Buckleyundefined Offline
    Kevin Buckley
    wrote last edited by
    #1

    Logged on tonight to do some planning for a future ride. Went to my routes in the web app and instead of seeing the many hundreds of planned rides I’ve accumulated over the last decade plus.. all I see is an message at the top that says “error while loading”

    Any suggestions? I do hope all the many many routes I’ve worked on are still there somewhere.

    When I access routes from links I’ve shared they still exist so I hope they are just not loading correctly.. but worried d about all the hours I’ve put into my personal library being inaccessible

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    • Adrian Avramundefined Offline
      Adrian Avramundefined Offline
      Adrian Avram
      wrote last edited by
      #2

      Same here ...

      Screenshot 2025-08-29 065417.png

      Best regards,
      Adrian

      Samsung S24 Ultra and iPhone 13 with Android Auto / CarPlay
      MyRoute-APP (Planner+Navigation, GOLD Lifetime)
      Honda NC750X (2021) with CHIGEE Aio-5 Play

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      • Michel Kraussundefined Offline
        Michel Kraussundefined Offline
        Michel Krauss
        wrote last edited by
        #3

        Goodmorning from The Netherlands (time of writing 0550), i have the same issue. Wanted to get a route from my own library and got the same message "error while loading". Got the feeling its more like a server issue.

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        • P van der Meulenundefined Offline
          P van der Meulenundefined Offline
          P van der Meulen
          wrote last edited by
          #4

          In the app it says "no internet", so my guess a problem with the servers or something on the MRA side.........

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