New update! (4.4.1)

[Adrian Avram]

I would suggest trying to remove the app and reinstall it first !

[Justin Moreman]

Can I ask how you update the app. I have looked through but cannot find a software update button?

[Con Hennekens]

@Adrian-Avram, indeed. But clearing cache and storage (on Android anyways) usually leads to the same result.

@Justin-Moreman, the app store of your phone handles that.

[Hubert Thoring]

Hey, just for your information,
The iPhone XR's battery consumption throughout the day with three apps is perfect, including breaks where the apps weren't turned off.

Charging was done with inductive charging in the cradle...

[Peter Zehentreiter]

@Corjan-Meijerink Hello Corjan,
we want to go on another tour in Spain at the beginning of November.

I would be interested to know whether the new update, which is due to be released in about two weeks, will fix the problem with the Silverfox C1 controller?
(The controller only works when the app is set to English.)

I would appreciate your answer.

Best regards
Peter

[Corjan Meijerink]

@Peter-Zehentreiter I don’t expect it to.

In all honesty my perspective of this issue is that it’s Silverfox firmware related. Or at least, the fix needs to originate from them.

We don’t do anything language based regarding these commands. We just receive keyboard commands and apparently in other languages the firmware from SilverFox sends incorrect ones?

Absolutely not pointing fingers but I would not even know where to start in solving the issue.
When using English language setting our app works correctly (as you indicated) because then (apparently) all correct keycodes are sent by the SilverFox firmware.

[Peter Zehentreiter]

@Corjan-Meijerink First of all, thank you for your reply.

You're the professional, I'm the layman, so I should believe what you write...

Nevertheless, I find it hard to imagine that the fault lies solely with Silverfox.

The controller worked perfectly at first, but after about two months, the fault suddenly occurred, without any changes being made to the controller but changes were made to the App!

At the beginning of your post, you wrote the following:https://forum.myrouteapp.com/topic/9882/new-update-4.4.1

Android language select
Since day one, you could already select a different app language in iOS when accessing the iOS app settings. Now that's possible for Android too! Especially useful now that we have Polish translations.

Note: only Android 13 and higher

As a layman, I understand this as follows:
The Android app now also has the option to set the language, which was not possible before, but this feature is only available on Android 13 and higher.

I already mentioned in an email to you that I also have an old Android 12 device and the C1 controller works perfectly on it in German. (There is no option to change the language in the App)

As already mentioned, I'm just the user, but for someone who thinks logically, there must be a connection here.

If the error were exclusive to Silverfox, then the C1 controller should not work at all with the MRA App in German.

How can you explain, that the controller with the identical app version works on Android 12 but not on Android 14/15/16?

I´m curios to read your answer.

[Con Hennekens]

@Peter-Zehentreiter, check this website, on your phone, connected with your Silverfox, to see if it sends different keys when set for German or English.

https://jaxeadv.com/barbuttons/keypress-tester/

I find that hard to believe too, unless yo are using some key-mapping app on your phone that interferes with what the Silverfox sends.

[Peter Zehentreiter]

@Con-Hennekens Hello Con,
thank you very much for trying to help here.

I have already read out the commands several times and also sent them to Corjan months ago.
‘I had already opened a ticket.’
We even started an email conversation between me, Corjan and Riku from Silverfox.

Here's the story in brief again.
I bought the controller, installed it, and everything worked fine.

After about two months, I suddenly encountered an error that prevented me from zooming out.

I contacted Silverfox and described the problem. Silverfox sent me new firmware, but even with this new firmware, zooming out still didn't work.

Silverfox then sent me a completely new controller (tested by Silverfox on site in Finland and confirmed that all functions are working properly).

Even with this new controller, the error remained.

Riku then sent me an email suggesting that I should try to set the app to English, and immediately the zoom function worked again.
Until then, I still believed that the error could be with Silverfox, as Corjan was more or less certain that the error was not with MRA.

By chance, I connected an old device (Android 12) to the controller and it worked immediately, so I became suspicious and figured out that the update add language settings to Android could cause the error.

But you asked me to read the commands, what I did.

Attached is the link to the cloud containing images and videos.
https://1drv.ms/f/c/94b7ec629bb8bee5/Evg3NOH6GgxHgGzhKrIX--4BGjqKSEcw7-wov_2viLBNYw?e=NC2aKL

[Hubert Thoring]

Very briefly, I just have to add this here: a bug with Remotek One and the MRA up to MRA V3.x suddenly disappeared with the update to MRA V4.0.x. The Remotek One still has its old H&S version.

For a long time, I had a problem where, on an iPhone Xr with the keyboard control set to On, the MRA V3.x would crash outside of the navigation. So I always had to set it to Off, which unfortunately made some Remotek One functions unavailable. With the MRA update to MRA V4.0, I can now use everything because, with the iPhone keyboard control set to On, it no longer crashes. I'm happy with it, thanks for that!

Info Klick

From this, I conclude it was ultimately a button that was incorrectly positioned in the MRA... or rather, there were iOS updates at the time... as far as I know, it wasn't Remotek One's fault (Dag Jenssen).

Maybe it's just a matter of time until it resolves itself, like in my case! I'm glad it's resolved and hope it stays that way, because it was a real pain in the ass.

Thanks to everyone.

---

Ganz kurz, das muss ich einfach mal hier ergänzen, ein Fehler bei Remotek One und der MRA bis MRA V3.x mit dem Update auf MRA V4.0.x war er plötzlich verschwunden. Die Remotek One hat immer noch ihre alte H&S Version.

Lange hatte ich das Problem das bei einem iPhone Xr und dort bei eingestellter Tastatursteuerung =Ein der MRA V3.x außerhalb der Navigation abstürzte, desshalb musste ich diese immer auf = AUS stellen, damit waren einige Romotek One Funktionen leider nicht möglich. Mit dem MRA Update auf MRA V4.0 kann ich jetzt auch alles nutzen da bei der iPhone Tastatursteuerung = Ein jetzt kein Absturz mehr erfolg, ich bin glücklich damit, danke dafür !!

Info Klick

Daraus schließe ich es war letztentlich auch ein Knopf der in der MRA falsch stand .... bzw. in der Zeit gab es auch iOS Updats ... das was ich weiß, es lag nicht an Remotek One (Dag Jenssen).

Fielleicht liegt es ja zwischen den Stühlen bis es sich von selbst erledigt wie in meinem Fall ! Ich bin froh das das erledigt ist und hoffe das das auch so bleibt, den das hat mir auch Nerven gekostet.

Vielen Dank an alle.