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I do not receive all announcements

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Mopetenpitundefined Offline
    Mopetenpitundefined Offline
    Mopetenpit
    wrote last edited by
    #1

    I no longer receive all the MRA announcements in my helmet.
    My setup is as follows: iPhone XS Max (iOS 18.5), MRA Navigation (4.4.0-404) and Sena SRL Mesh in the Neotec II helmet. In the MRA Navi app, I have set the number of audio announcements to three.
    I always receive the final instruction, "Turn right now", before an action. Very rarely do I get the message that is supposed to come about 300 metres before turning. The message that is supposed to appear about 1000 metres before turning almost always appears.
    I can't recognise any pattern. Has anyone ever experienced this problem and found a solution? I would be grateful for any help!
    It may be a problem with the settings, or it could simply be operator error.

    Nick Carthewundefined 1 Reply Last reply
    0
    • RetiredWingManundefined Offline
      RetiredWingManundefined Offline
      RetiredWingMan
      Valued contributor
      wrote last edited by
      #2

      I presume your voice prompts are on. What is your prompt level set to?
      Screenshot_20250718-184328.jpg

      2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

      Mopetenpitundefined 1 Reply Last reply
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      • RetiredWingManundefined RetiredWingMan

        I presume your voice prompts are on. What is your prompt level set to?
        Screenshot_20250718-184328.jpg

        Mopetenpitundefined Offline
        Mopetenpitundefined Offline
        Mopetenpit
        wrote last edited by
        #3

        Here are my audio settings. As I mentioned earlier, I receive some announcements, but not all of them. It may not be a pure MRA issue, but rather a problem with the iPhone or something in the Sena environment.
        I'm finding it difficult to troubleshoot...

        Bildschirmfoto 2025-07-19 um 09.16.14.jpeg.png

        Marinus van Deudekomundefined 1 Reply Last reply
        0
        • Mopetenpitundefined Mopetenpit

          Here are my audio settings. As I mentioned earlier, I receive some announcements, but not all of them. It may not be a pure MRA issue, but rather a problem with the iPhone or something in the Sena environment.
          I'm finding it difficult to troubleshoot...

          Bildschirmfoto 2025-07-19 um 09.16.14.jpeg.png

          Marinus van Deudekomundefined Offline
          Marinus van Deudekomundefined Offline
          Marinus van Deudekom
          Valued contributor
          wrote last edited by
          #4

          @Mopetenpit the settings seem Wright to me zo uit must be something in the settings of your phone. Since I don't know much about iPhone I can't help you there

          Honda Goldwing GL1500,
          Honda Silverwing GL 650
          DMD2 T865X 8 inch Android tablet using MRA next for navigation
          Garmin XT (almost in the cupboard)
          Samsung S20FE mounted on a Quadlock and using Android Auto in my car

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          • Mopetenpitundefined Mopetenpit

            I no longer receive all the MRA announcements in my helmet.
            My setup is as follows: iPhone XS Max (iOS 18.5), MRA Navigation (4.4.0-404) and Sena SRL Mesh in the Neotec II helmet. In the MRA Navi app, I have set the number of audio announcements to three.
            I always receive the final instruction, "Turn right now", before an action. Very rarely do I get the message that is supposed to come about 300 metres before turning. The message that is supposed to appear about 1000 metres before turning almost always appears.
            I can't recognise any pattern. Has anyone ever experienced this problem and found a solution? I would be grateful for any help!
            It may be a problem with the settings, or it could simply be operator error.

            Nick Carthewundefined Offline
            Nick Carthewundefined Offline
            Nick Carthew
            RouteXpert
            wrote last edited by
            #5

            @Mopetenpit The position of your route points can affect whether you hear turn instructions.
            If possible, position route points after a turn and not before, I would suggest 50m after a turn.

            Always willing to help if I can.
            Triumph Tiger 1200 XRT called Tina.
            MRA Navigation Next and SilverFox B8J bar buttons.
            Quadlock wireless mount for IPhone 11.
            Cardo Scala Packtalk Bold.
            TomTom Rider 500. (In the cupboard now)

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            • Mopetenpitundefined Offline
              Mopetenpitundefined Offline
              Mopetenpit
              wrote last edited by
              #6

              @Nick-Carthew It doesn't seem to be the positions of the waypoints that are the problem. I went on a 350 km tour with a friend last Wednesday. We agreed on the number of announcements via Sena. For him, who has an Android phone and took the same route, the announcements came as requested, but not for me, as described above.
              I will now delete and renew all Bluetooth connections (iPhone and Sena) and also reinstall the MRA navigation app. Hopefully that will help!

              👍

              1 Reply Last reply
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              • M. Schrijverundefined Offline
                M. Schrijverundefined Offline
                M. Schrijver
                Valued contributor
                wrote last edited by
                #7
                This post is deleted!
                1 Reply Last reply
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                • M. Schrijverundefined Offline
                  M. Schrijverundefined Offline
                  M. Schrijver
                  Valued contributor
                  wrote last edited by
                  #8

                  Still it can be the position of the waypoints. You said you used two different phone on two diffent motorcycles with two different headsets. Enough variables

                  MRA is not always that accurate with the actual position and the position onscreen. This can differs between phones at the same time. This can also causes loss of announcements if waypoints are close before crossings.
                  But. I also see. your announcements are set on "Via only". I've no knowledge what effect on the background this settings has on other waypoints. You cannot hear them but maybe they are still procesed and can therefore still causes issues.

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                  • Mopetenpitundefined Offline
                    Mopetenpitundefined Offline
                    Mopetenpit
                    wrote last edited by
                    #9

                    @M.-Schrijver this is a hint. I'll set the notifications to ‘off’ tomorrow. Thank you!

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                    • Mopetenpitundefined Offline
                      Mopetenpitundefined Offline
                      Mopetenpit
                      wrote last edited by
                      #10

                      I changed a few settings this morning, but there was no improvement. Not all announcements came through. Then I made a radical change: I deleted the iPhone, which is only responsible for navigation, and reinstalled it. Now all the announcements are back in the helmet. The cause of the problem remains unknown, but never mind — my problem is solved.

                      Thank you very much for your support!

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