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Route crashing since 4.3.2 update

[Beta] Problems, Bugs and other Issues
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  • Jon Edwards
    Jon Edwards last edited by 11 Oct 2024, 11:17

    Updated this morning to 4.3.2 via TestFlight. My planned route has crashed on several occasions during use with the app simply closing leaving me staring at the the Home Screen of my iPhone 11.? When relaunching the app the navigate button is available and carries in from my latest position.

    Corjan Meijerink 1 Reply Last reply 11 Oct 2024, 13:25 Reply Quote 0
    • Corjan Meijerink
      Corjan Meijerink administrator @Jon Edwards last edited by 11 Oct 2024, 13:25

      @Jon-Edwards thanks for sharing, we’ll investigate.
      In TestFlight you can always revert back to the previous version 🙂

      Jon Edwards Dae 0 2 Replies Last reply 13 Oct 2024, 06:32 Reply Quote 0
      • Jon Edwards
        Jon Edwards @Corjan Meijerink last edited by 11 Oct 2024, 13:35

        @Corjan-Meijerink
        I will be creating and using a different route tomorrow I’ll report back.

        1 Reply Last reply Reply Quote 0
        • Dae 0
          Dae 0 @Corjan Meijerink last edited by 13 Oct 2024, 06:32

          @Corjan-Meijerink

          I had the same issue yesterday using 4.3.2(343). Running MRA via CarPlay, and approaching a junction MRA just crashed. I went back into it in CarPlay and it prompted me to resume navigation, which I did. Navigation continued on until the end of the route. However, looking at the track log it seems that there’s just a direct line from the point navigation was restarted to the destination, even though GPS was working and navigating without issue.

          1dc91291-1a95-414b-9a15-482d6f46b5a0-image.jpeg

          1 Reply Last reply Reply Quote 0
          • DChiel
            DChiel last edited by 13 Oct 2024, 09:41

            Already said, but after the last update i experience fall out issues in the app - on iOs 18.0 at iPhone SE 2022.
            I timed when the fall out occurs: between 11 - 14 minutes… if that says anything.
            The route was about 130 km with just a start and end point. The other way around i experienced the same.

            1 Reply Last reply Reply Quote 0
            • Paul Algra
              Paul Algra last edited by 13 Oct 2024, 10:07

              Had The same issue twice yesterday. It crashed to The home screen of my IPhone 15. Also the battery drained veert fast, even whilst it was connected on my usb charge. This was quite the opposite of what I expected from the new update 🫣

              1 Reply Last reply Reply Quote 0
              • Jon Edwards
                Jon Edwards last edited by Jon Edwards 13 Oct 2024, 10:56 13 Oct 2024, 10:55

                Ran a different route(12 waypoints) yesterday and experienced the same issues. First the map disappeared leaving just the navigation triangle and turn instructions, restarted the app and it crashed(closed down on its own) after approximately 10 minutes, restarting the app gave the "navigate" option which returned me back to my exact position. crashed several times during the 2h:26m route.

                1 Reply Last reply Reply Quote 0
                • Corjan Meijerink
                  Corjan Meijerink administrator last edited by 14 Oct 2024, 07:41

                  https://forum.myrouteapp.com/topic/8207/updated-beta-4-3-2-344

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                  • Corjan Meijerink
                    Corjan Meijerink administrator last edited by 14 Oct 2024, 13:38

                    @Dae-0 @DChiel @Jon-Edwards @Paul-Algra Do you by any chance have the offline maps installed for the region you are driving through?

                    Were you navigating online or offline?

                    Regardless of the above, could you perhaps try navigating again (with either the current or updated beta version) after removing all your offline maps? 🙂

                    Dae 0 DChiel Jon Edwards 3 Replies Last reply 14 Oct 2024, 14:05 Reply Quote 0
                    • Dae 0
                      Dae 0 @Corjan Meijerink last edited by Dae 0 14 Oct 2024, 13:50 14 Oct 2024, 13:46

                      @Corjan-Meijerink I have offline maps and was navigating offline. I can’t navigate online as the device I use has no SIM card.

                      1 Reply Last reply Reply Quote 0
                      • DChiel
                        DChiel @Corjan Meijerink last edited by 14 Oct 2024, 13:50

                        @Corjan-Meijerink i was using the online map and navigating online.

                        Corjan Meijerink 1 Reply Last reply 14 Oct 2024, 14:48 Reply Quote 0
                        • Jon Edwards
                          Jon Edwards @Corjan Meijerink last edited by 14 Oct 2024, 14:05

                          @Corjan-Meijerink
                          I was navigating online but have offline map installed, I will try again tomorrow using the updated beta version.

                          1 Reply Last reply Reply Quote 0
                          • Corjan Meijerink
                            Corjan Meijerink administrator @DChiel last edited by Corjan Meijerink 14 Oct 2024, 14:49 14 Oct 2024, 14:48

                            @DChiel but were the offline maps installed?

                            @Jon-Edwards thanks for testing! (So please remove all offline maps you have)

                            Jon Edwards DChiel 2 Replies Last reply 15 Oct 2024, 12:27 Reply Quote 0
                            • Jon Edwards
                              Jon Edwards @Corjan Meijerink last edited by 15 Oct 2024, 10:16

                              @Corjan-Meijerink
                              Last night I updated to the latest update via TestFlight.
                              This morning I planned a new route containing 13 waypoints, the app continued to crash as it had previously.
                              I deleted all stored offline maps rebooted my phone and restarted the app, I had to choose waypoint number seven as my start point because that was my location. The app has continued to crash intermittently leaving me looking at my Home Screen, on restarting the app the navigate option takes me to the current waypoint and continues to work for 10-15 minutes before crashing again.

                              Corjan Meijerink 2 Replies Last reply 15 Oct 2024, 12:23 Reply Quote 0
                              • Corjan Meijerink
                                Corjan Meijerink administrator @Jon Edwards last edited by 15 Oct 2024, 11:29

                                @Jon-Edwards Thanks for letting me know!
                                We've made some more changes that we are testing internally. Hoping to get something your way this afternoon.

                                1 Reply Last reply Reply Quote 0
                                • Corjan Meijerink
                                  Corjan Meijerink administrator @Jon Edwards last edited by 15 Oct 2024, 12:23

                                  @Jon-Edwards A new iOS beta is available, could you let me know how that one works?

                                  Jon Edwards 1 Reply Last reply 15 Oct 2024, 13:24 Reply Quote 0
                                  • DChiel
                                    DChiel @Corjan Meijerink last edited by DChiel 15 Oct 2024, 12:27 15 Oct 2024, 12:27

                                    @Corjan-Meijerink nope; no offline maps are installed.

                                    Corjan Meijerink 1 Reply Last reply 15 Oct 2024, 12:32 Reply Quote 0
                                    • Corjan Meijerink
                                      Corjan Meijerink administrator @DChiel last edited by 15 Oct 2024, 12:32

                                      @DChiel Thanks for letting me know.
                                      Could you also test again with the latest 345 version? 🙂

                                      DChiel 2 Replies Last reply 16 Oct 2024, 19:30 Reply Quote 1
                                      • Jon Edwards
                                        Jon Edwards @Corjan Meijerink last edited by Jon Edwards 15 Oct 2024, 13:25 15 Oct 2024, 13:24

                                        @Corjan-Meijerink
                                        Yes no problem but I won’t be on the road again now until Friday morning, I hope this is ok.

                                        Corjan Meijerink 1 Reply Last reply 15 Oct 2024, 13:38 Reply Quote 0
                                        • Corjan Meijerink
                                          Corjan Meijerink administrator @Jon Edwards last edited by 15 Oct 2024, 13:38

                                          @Jon-Edwards No worries 🙂

                                          1 Reply Last reply Reply Quote 0
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