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    • Gordon Webster
      Gordon Webster last edited by

      I have lost several tracks and don't understand what I must be doing. I start the track when I leave and appears to be working fine throughout the ride. Back at home the track was on my phone and appeared once on the online app but then disappears from both devices. Where does the track live on the phone? Is it saved in the phone somewhere? We have so so internet service where I live and wondering if its getting lost in the syncing. Your thoughts.
      Thanks

      Hans van de Ven MRA-Master 1 Reply Last reply Reply Quote 0
      • Hans van de Ven MRA-Master
        Hans van de Ven MRA-Master Instructor RouteXperts @Gordon Webster last edited by

        @Gordon-Webster

        The track that you recorded is saved within Tracklogs om MRA, not on your phone.

        Een dag niet gelachen is een dag niet geleefd / A day without laughter is a day wasted
        Een route is net zo goed als deze uitgezet is. / A route is only as good as it has been plotted.

        1 Reply Last reply Reply Quote 1
        • Gordon Webster
          Gordon Webster last edited by

          Thanks for the info. I kind of thought that was the issue. Cell service is spotty in places we travel to making cell navigation not dependable. I guess I could leave the route active until I had service but that would cause problems when camping in the remote areas. Something to think about. Thanks again

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          • Gordon Webster
            Gordon Webster last edited by

            Tracked trip yesterday and phone lost power and shut down. Track log is on the phone but never sent to MRA. Can I force an upload somehow?

            Hans van de Ven MRA-Master 1 Reply Last reply Reply Quote 0
            • Hans van de Ven MRA-Master
              Hans van de Ven MRA-Master Instructor RouteXperts @Gordon Webster last edited by

              @Gordon-Webster

              Hello Gordon,

              Unfortunately not, make sure that you can charge your phone while driving via a usd connection to the motor or via a power bank

              Een dag niet gelachen is een dag niet geleefd / A day without laughter is a day wasted
              Een route is net zo goed als deze uitgezet is. / A route is only as good as it has been plotted.

              Gordon Webster 1 Reply Last reply Reply Quote 0
              • Gordon Webster
                Gordon Webster @Hans van de Ven MRA-Master last edited by

                @Hans-van-de-Ven-MRA-Master Thanks for your help.

                1 Reply Last reply Reply Quote 0
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