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Tracking

Scheduled Pinned Locked Moved Routes & Tracks
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  • Gordon Websterundefined Offline
    Gordon Websterundefined Offline
    Gordon Webster
    wrote on last edited by
    #1

    I have lost several tracks and don't understand what I must be doing. I start the track when I leave and appears to be working fine throughout the ride. Back at home the track was on my phone and appeared once on the online app but then disappears from both devices. Where does the track live on the phone? Is it saved in the phone somewhere? We have so so internet service where I live and wondering if its getting lost in the syncing. Your thoughts.
    Thanks

    Hans van de Ven MR.MRAundefined 1 Reply Last reply
    0
    • Gordon Websterundefined Gordon Webster

      I have lost several tracks and don't understand what I must be doing. I start the track when I leave and appears to be working fine throughout the ride. Back at home the track was on my phone and appeared once on the online app but then disappears from both devices. Where does the track live on the phone? Is it saved in the phone somewhere? We have so so internet service where I live and wondering if its getting lost in the syncing. Your thoughts.
      Thanks

      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      RouteXpert
      wrote on last edited by
      #2

      @Gordon-Webster

      The track that you recorded is saved within Tracklogs om MRA, not on your phone.

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

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      • Gordon Websterundefined Offline
        Gordon Websterundefined Offline
        Gordon Webster
        wrote on last edited by
        #3

        Thanks for the info. I kind of thought that was the issue. Cell service is spotty in places we travel to making cell navigation not dependable. I guess I could leave the route active until I had service but that would cause problems when camping in the remote areas. Something to think about. Thanks again

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        • Gordon Websterundefined Offline
          Gordon Websterundefined Offline
          Gordon Webster
          wrote on last edited by
          #4

          Tracked trip yesterday and phone lost power and shut down. Track log is on the phone but never sent to MRA. Can I force an upload somehow?

          Hans van de Ven MR.MRAundefined 1 Reply Last reply
          0
          • Gordon Websterundefined Gordon Webster

            Tracked trip yesterday and phone lost power and shut down. Track log is on the phone but never sent to MRA. Can I force an upload somehow?

            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRAundefined Offline
            Hans van de Ven MR.MRA
            RouteXpert
            wrote on last edited by
            #5

            @Gordon-Webster

            Hello Gordon,

            Unfortunately not, make sure that you can charge your phone while driving via a usd connection to the motor or via a power bank

            Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
            Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

            Gordon Websterundefined 1 Reply Last reply
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            • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

              @Gordon-Webster

              Hello Gordon,

              Unfortunately not, make sure that you can charge your phone while driving via a usd connection to the motor or via a power bank

              Gordon Websterundefined Offline
              Gordon Websterundefined Offline
              Gordon Webster
              wrote on last edited by
              #6

              @Hans-van-de-Ven-MRA-Master Thanks for your help.

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