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Missing/deleted Routes

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • nick o
    nick o
    nick o
    wrote on last edited by
    #1

    Has anyone experienced routes or folders suddenly going missing?

    Can deleted routes or folders be recovered?

    I only ask as I've just noted several of my folders with loads of routes have suddenly disappeared and I can't seem to find anything in the help menus that point me towards recovering them.

    Many thanks.

    Nick

    Rob Verhoeff 1 Reply Last reply
    0
    • nick o nick o

      Has anyone experienced routes or folders suddenly going missing?

      Can deleted routes or folders be recovered?

      I only ask as I've just noted several of my folders with loads of routes have suddenly disappeared and I can't seem to find anything in the help menus that point me towards recovering them.

      Many thanks.

      Nick

      Rob Verhoeff
      Rob Verhoeff
      Rob Verhoeff
      Alpha tester
      wrote on last edited by
      #2

      @nick-o I advise to admit a service ticket!

      🏍️ BMW K1600GT-P (2013) | Nolan N100-5 with Sena 30K
      📱 iOS on iPhone 13 & 16 (mounted on Quadlock or AliExpress extention on BMW-cradle)
      🚙 Apple CarPlay in VW T-Roc
      💻 Routelab on MacBook Air & iMac (Golden Gate & Ventura)

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      • Arthur Jenkins
        Arthur Jenkins
        Arthur Jenkins
        wrote on last edited by
        #3

        I had an issue today using Chrome. I wanted to delete all routes in a sub folder, and it deleted the sub folder and main folder above it.
        Did you manage to get your routes restored?

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