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Tracklog issues

[Beta] Problems, Bugs and other Issues
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  • Edwin_M
    Edwin_M last edited by 23 May 2023, 14:51

    Was just playing around with the tracklogs and found some issues:

    1. When selecting animate with the icon, it was stated that I need a silver subscription... But i have gold.
    2. No option to delete a Tracklog.
    3. When using the back button from open track, it closes the app

    Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

    Rob Verhoeff 1 Reply Last reply 23 May 2023, 18:19 Reply Quote 0
    • Rob Verhoeff
      Rob Verhoeff @Edwin_M last edited by 23 May 2023, 18:19

      @Edwin_M

      1. Can't reproduce this on iOS (also Gold (lifetime) member).
      2. That is possible, but in a different way. To delete a tracklog, go to the desired tracklog via the menu > Routelab > Tracklogs. You can choose to delete via the 3 dots.
      3. Also can't reproduce this on iOS

      BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Ventura & Monterey)

      Edwin_M 1 Reply Last reply 23 May 2023, 18:32 Reply Quote 0
      • Edwin_M
        Edwin_M @Rob Verhoeff last edited by 23 May 2023, 18:32

        @Rob-Verhoeff appears IOS and Android are different on this. 2nd way working is not possible on Android

        Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

        Con Hennekens 1 Reply Last reply 23 May 2023, 18:45 Reply Quote 0
        • Con Hennekens
          Con Hennekens @Edwin_M last edited by Con Hennekens 23 May 2023, 18:48 23 May 2023, 18:45

          @Edwin_M,

          1. I cannot reproduce that on Android either. It seems to work normally. Are you sure you are using the same account in your webbrowser? Some people have multiple accounts and are unaware about it. If you are in the embedded web view (Routelab from the main app-menu) press the profile icon and log out. Try to login again with your known credentials from the account you registered your Gold subscription with.
            e7e2710f-3f7d-4f17-9e69-e1f334dca37a-image.png
          2. Actually @Rob-Verhoeff his suggestion is correct. Open the tracklog through the 3 dots, scroll down to the bottom and press the blue X
            09e0187b-e3c2-476d-b27a-97800bba526a-image.png
          3. That is correct, It seems to be by design. To go one step back use the left pointed arrow in the top left of the screen. I cannot say I am completely happy with theit either 😉

          I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
          I am just an enthusiastic user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Edwin_M 1 Reply Last reply 23 May 2023, 18:49 Reply Quote 0
          • Edwin_M
            Edwin_M @Con Hennekens last edited by 23 May 2023, 18:49

            @Con-Hennekens you are not using it ' in-app'. But in browser view. This is the app view
            Screenshot_20230523_204718.jpg

            Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

            Con Hennekens 1 Reply Last reply 23 May 2023, 18:56 Reply Quote 0
            • Con Hennekens
              Con Hennekens @Edwin_M last edited by 23 May 2023, 18:56

              @Edwin_M, I know, but from there you can't delete 😉 From the webview you can. Routes and route-tracks can also not be deleted from the native app view. I think it is by design, and that it is considered a planner task. I can imagine something will be done about it if the Mobile App gets a makeover (other then Next).

              I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
              I am just an enthusiastic user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              1 Reply Last reply Reply Quote 0
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