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    Tracklog issues

    [Beta] Problems, Bugs and other Issues
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    • Edwin_M
      Edwin_M last edited by

      Was just playing around with the tracklogs and found some issues:

      1. When selecting animate with the icon, it was stated that I need a silver subscription... But i have gold.
      2. No option to delete a Tracklog.
      3. When using the back button from open track, it closes the app

      Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

      Rob Verhoeff 1 Reply Last reply Reply Quote 0
      • Rob Verhoeff
        Rob Verhoeff @Edwin_M last edited by

        @Edwin_M

        1. Can't reproduce this on iOS (also Gold (lifetime) member).
        2. That is possible, but in a different way. To delete a tracklog, go to the desired tracklog via the menu > Routelab > Tracklogs. You can choose to delete via the 3 dots.
        3. Also can't reproduce this on iOS

        BMW K1600GT-P (2013) with BMW Navigator V | Nolan N100-5 with Sena 30K
        iOS on iPhone 13 (mounted on Quadlock)
        Apple CarPlay in VW T-Roc (wired)
        Routelab on MacBook Air & iMac (Ventura & Monterey)

        Edwin_M 1 Reply Last reply Reply Quote 0
        • Edwin_M
          Edwin_M @Rob Verhoeff last edited by

          @Rob-Verhoeff appears IOS and Android are different on this. 2nd way working is not possible on Android

          Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

          Con Hennekens 1 Reply Last reply Reply Quote 0
          • Con Hennekens
            Con Hennekens @Edwin_M last edited by Con Hennekens

            @Edwin_M,

            1. I cannot reproduce that on Android either. It seems to work normally. Are you sure you are using the same account in your webbrowser? Some people have multiple accounts and are unaware about it. If you are in the embedded web view (Routelab from the main app-menu) press the profile icon and log out. Try to login again with your known credentials from the account you registered your Gold subscription with.
              e7e2710f-3f7d-4f17-9e69-e1f334dca37a-image.png
            2. Actually @Rob-Verhoeff his suggestion is correct. Open the tracklog through the 3 dots, scroll down to the bottom and press the blue X
              09e0187b-e3c2-476d-b27a-97800bba526a-image.png
            3. That is correct, It seems to be by design. To go one step back use the left pointed arrow in the top left of the screen. I cannot say I am completely happy with theit either 😉

            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
            I am just an enthusiastic user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Edwin_M 1 Reply Last reply Reply Quote 0
            • Edwin_M
              Edwin_M @Con Hennekens last edited by

              @Con-Hennekens you are not using it ' in-app'. But in browser view. This is the app view
              Screenshot_20230523_204718.jpg

              Samsung S24+ Android, Carpuride W702 , KTM 1290 Super Adventure & Wielrenfietsen

              Con Hennekens 1 Reply Last reply Reply Quote 0
              • Con Hennekens
                Con Hennekens @Edwin_M last edited by

                @Edwin_M, I know, but from there you can't delete 😉 From the webview you can. Routes and route-tracks can also not be deleted from the native app view. I think it is by design, and that it is considered a planner task. I can imagine something will be done about it if the Mobile App gets a makeover (other then Next).

                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                I am just an enthusiastic user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                1 Reply Last reply Reply Quote 0
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