Offline Maps - update issue

[Jem Cotton]

Hi - As mentioned in previous posts, I have numerous maps downloaded (the App reports just over 8GB storage).

Trying to check the downloaded maps for updates **, I encountered the following message ....

• "A map update is mandatory before you can continue. It is recommended to use wifi when downloading maps."

... and a "DOWNLOAD UPDATE" button,

Despite being connected to wifi, when I click the button, I see a (rather unspecific) error message ...

"Something went wrong"

I tried clearing the cache, but no joy.

Any thoughts ?

Regards, Jem

** - Menu / Account / Offline Maps

[Nick Carthew]

@Jem-Cotton Do you have Offline navigation turned off? This needs to be off to update the maps. Navigation settings > Functional, turn off Offline navigation (red indicator)

[Corjan Meijerink]

@Jem-Cotton Thanks for sharing, I'll send you a personal message for more info.