Connector issues with ITN format into TomTom

[Richard Ward]

Hi,

Has anyone else had issues importing ITN formats straight into TomTom using the Connector tool? This worked but today I tried importing five routes and even though the Connector tells me the import was successful and I can select the routes on my TomTom, when I try to load the routes, I get a message on the TomTom, "No Route Possible". I have never had issues before today. I am using a Mac in case that helps?

Any thoughts?

[Hans van de Ven MR.MRA]

@Richard-Ward

Hallo Richard,

Nee, ik heb het issue nog niet voorbij zien komen op het forum.

[Richard Ward]

@Hans-van-de-Ven-MRA-Master said in Connector issues with ITN format into TomTom:

@Richard-Ward
Hallo Richard,
Nee, ik heb het issue nog niet voorbij zien komen op het forum.

Shame... I have also tried in Windows, and importing using Windows explorer, but the issues persist. I wonder if it's an issue with the device?

[Richard Ward]

Problem resolved. I reset my TomTom to factory settings, restarted, reimported the routes and bingo! No problem.