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  3. Save to TomTom MyDrive(beta) missing

Save to TomTom MyDrive(beta) missing

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  • Reinhard-32
    Reinhard-32
    Reinhard-32
    wrote on last edited by Reinhard-32
    #1

    I am missing the function „Save to TomTom MyDrive“ ????

    3C2D6B96-3CD8-4CC3-8F4E-2C3F0369E93D.jpeg

    Kindly regards
    Reinhard

    Montana 700i and Mac

    Steve Lynch 3 Replies Last reply
    0
    • Reinhard-32 Reinhard-32

      I am missing the function „Save to TomTom MyDrive“ ????

      3C2D6B96-3CD8-4CC3-8F4E-2C3F0369E93D.jpeg

      Steve Lynch
      Steve Lynch
      Steve Lynch
      Valued contributor
      wrote on last edited by
      #2

      @Reinhard-32

      It is there for me, further down.
      Looks different for me?
      Are you using the App iOS or Android?
      PC or Mpbile Device?

      Home to Honest Johns – MyRoute-app Web.png

      You don’t stop riding when you get old, you get old when you stop riding.

      1 Reply Last reply
      0
      • Reinhard-32 Reinhard-32

        I am missing the function „Save to TomTom MyDrive“ ????

        3C2D6B96-3CD8-4CC3-8F4E-2C3F0369E93D.jpeg

        Steve Lynch
        Steve Lynch
        Steve Lynch
        Valued contributor
        wrote on last edited by Steve Lynch
        #3

        @Reinhard-32

        It is there for me also using the App?
        This is iOS

        Screenshot 2021-08-19 at 08.57.08.png

        You don’t stop riding when you get old, you get old when you stop riding.

        1 Reply Last reply
        0
        • Reinhard-32 Reinhard-32

          I am missing the function „Save to TomTom MyDrive“ ????

          3C2D6B96-3CD8-4CC3-8F4E-2C3F0369E93D.jpeg

          Steve Lynch
          Steve Lynch
          Steve Lynch
          Valued contributor
          wrote on last edited by
          #4

          @Reinhard-32

          Aha it seems to be missing only on Android.

          Screenshot_20210819-090218_Chrome.jpg

          You don’t stop riding when you get old, you get old when you stop riding.

          Reinhard-32 1 Reply Last reply
          0
          • Steve Lynch
            Steve Lynch
            Steve Lynch
            Valued contributor
            wrote on last edited by
            #5

            I have submitted a ticket to support.

            You don’t stop riding when you get old, you get old when you stop riding.

            1 Reply Last reply
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            • Steve Lynch Steve Lynch

              @Reinhard-32

              Aha it seems to be missing only on Android.

              Screenshot_20210819-090218_Chrome.jpg

              Reinhard-32
              Reinhard-32
              Reinhard-32
              wrote on last edited by
              #6

              @Steve-Lynch The function is missing at my IPad and the safari browser. At my I-Mac its o.k.

              Kindly regards
              Reinhard

              Montana 700i and Mac

              Steve Lynch 1 Reply Last reply
              0
              • Reinhard-32 Reinhard-32

                @Steve-Lynch The function is missing at my IPad and the safari browser. At my I-Mac its o.k.

                Steve Lynch
                Steve Lynch
                Steve Lynch
                Valued contributor
                wrote on last edited by Steve Lynch
                #7

                @Reinhard-32

                That makes it even stranger.
                On my iPad Pro and 6th Gen older iPad it is visible in both Chrome and Safari.

                I have just tested my Android Phone again using the app, it seems that on the first opening of the “Save as” menu it seems to “stick” at “Email Route” but another scroll then reveals the Tom Tom MyDrive (Beta) option.

                This “Sticky” behaviour also happens on my smaller iPad sometimes.
                Indulge me if you would and try scrolling further.?

                You don’t stop riding when you get old, you get old when you stop riding.

                Reinhard-32 1 Reply Last reply
                0
                • Steve Lynch Steve Lynch

                  @Reinhard-32

                  That makes it even stranger.
                  On my iPad Pro and 6th Gen older iPad it is visible in both Chrome and Safari.

                  I have just tested my Android Phone again using the app, it seems that on the first opening of the “Save as” menu it seems to “stick” at “Email Route” but another scroll then reveals the Tom Tom MyDrive (Beta) option.

                  This “Sticky” behaviour also happens on my smaller iPad sometimes.
                  Indulge me if you would and try scrolling further.?

                  Reinhard-32
                  Reinhard-32
                  Reinhard-32
                  wrote on last edited by Reinhard-32
                  #8

                  @Steve-Lynch Now it works. I must move the region between the "Save as" and the "Toolkit button" upwards. This behavior is new in the portrait mode.

                  Kindly regards
                  Reinhard

                  Montana 700i and Mac

                  Dave J 0 1 Reply Last reply
                  0
                  • Reinhard-32 Reinhard-32

                    @Steve-Lynch Now it works. I must move the region between the "Save as" and the "Toolkit button" upwards. This behavior is new in the portrait mode.

                    Dave J 0
                    Dave J 0
                    Dave J 0
                    Valued contributor
                    wrote on last edited by
                    #9

                    @Reinhard-32 Just tested on my iPad and I had to scroll down as all the menu is not shown in landscape.

                    Kind Regards. Help where I can.
                    Ducati Multistrada V4 Rally
                    iPhone 15 Pro
                    CHIGEE AIO-6 LTE
                    Google Pixel 6 Pro - mounted on SP Connect Plus
                    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

                    Reinhard-32 1 Reply Last reply
                    0
                    • Dave J 0 Dave J 0

                      @Reinhard-32 Just tested on my iPad and I had to scroll down as all the menu is not shown in landscape.

                      Reinhard-32
                      Reinhard-32
                      Reinhard-32
                      wrote on last edited by
                      #10

                      @Dave-J-0 That’s correct. The same here at my IPads

                      Kindly regards
                      Reinhard

                      Montana 700i and Mac

                      1 Reply Last reply
                      0

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