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  3. Route Library Viewing Problems Since Upgrade

Route Library Viewing Problems Since Upgrade

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  • Steve 25undefined Offline
    Steve 25undefined Offline
    Steve 25
    wrote on last edited by
    #1

    Hi, Ever since the upgrade I’ve been unable to view the Library section - the world map. Anyone else having this problem and/or does anyone know how to fix? Thanks

    Hans van de Ven MR.MRAundefined 1 Reply Last reply
    0
    • Steve 25undefined Steve 25

      Hi, Ever since the upgrade I’ve been unable to view the Library section - the world map. Anyone else having this problem and/or does anyone know how to fix? Thanks

      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      RouteXpert
      wrote on last edited by
      #2

      @Steve-25

      Hi Steve, no problems here, works as normal

      Please check this link:
      https://www.myrouteapp.com/routelab/library

      Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Steve 25undefined 1 Reply Last reply
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      • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

        @Steve-25

        Hi Steve, no problems here, works as normal

        Please check this link:
        https://www.myrouteapp.com/routelab/library

        Steve 25undefined Offline
        Steve 25undefined Offline
        Steve 25
        wrote on last edited by
        #3

        Hi Hans,
        Thanks for the quick response. I’ve just successfully loaded the map on my laptop so it’s an issue at my end with my iPad. Not sure what I can do. Let me know if you have any tips but if not I’m ok just viewing it on the laptop as I only occasionally use the iPad.
        Steve

        Steve 25undefined Steve Lynchundefined 2 Replies Last reply
        0
        • Steve 25undefined Steve 25

          Hi Hans,
          Thanks for the quick response. I’ve just successfully loaded the map on my laptop so it’s an issue at my end with my iPad. Not sure what I can do. Let me know if you have any tips but if not I’m ok just viewing it on the laptop as I only occasionally use the iPad.
          Steve

          Steve 25undefined Offline
          Steve 25undefined Offline
          Steve 25
          wrote on last edited by
          #4

          P.S. I love the app

          1 Reply Last reply
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          • Steve 25undefined Steve 25

            Hi Hans,
            Thanks for the quick response. I’ve just successfully loaded the map on my laptop so it’s an issue at my end with my iPad. Not sure what I can do. Let me know if you have any tips but if not I’m ok just viewing it on the laptop as I only occasionally use the iPad.
            Steve

            Steve Lynchundefined Offline
            Steve Lynchundefined Offline
            Steve Lynch
            Valued contributor
            wrote on last edited by Steve Lynch
            #5

            @Steve-25

            On my iPad Pro there are issues on some MRA pages that will not scroll down if I use the Chrome Browser.

            For example the Library will not scroll down to reveal the Countries using Chrome but will scroll perfectly using Safari.

            Also checked on my older 6th Gen iPad.
            Same thing, Chrome wont scroll but using Safari it works perfectly.

            You don’t stop riding when you get old, you get old when you stop riding.

            Hans van de Ven MR.MRAundefined 1 Reply Last reply
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            • Steve Lynchundefined Steve Lynch

              @Steve-25

              On my iPad Pro there are issues on some MRA pages that will not scroll down if I use the Chrome Browser.

              For example the Library will not scroll down to reveal the Countries using Chrome but will scroll perfectly using Safari.

              Also checked on my older 6th Gen iPad.
              Same thing, Chrome wont scroll but using Safari it works perfectly.

              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRAundefined Offline
              Hans van de Ven MR.MRA
              RouteXpert
              wrote on last edited by
              #6

              @Steve-Lynch

              Hi Steve, thanks for the feedback, I will inform the developers so they can look at this. In the meantime use safari on your Ipad. 😉

              Garmin Zumo XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)
              Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

              1 Reply Last reply
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              • Steve 25undefined Offline
                Steve 25undefined Offline
                Steve 25
                wrote on last edited by
                #7

                Hi Steve,
                Works a treat on Safari. cheers for the tip

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