IOS: App crashes 2-3 times a day (v5.1/5.2)

[Kerbel]

Hi,
I‘ve been riding through France the last 2 weeks and the app crashed 2 to 3 times a day. Not reproducable.
All of a sudden I see my home screen without any freeze or so.
Had to restart the app and the app asks whether to proceed navigation or not. With proceed the next button needs to be pressed to enter navigation mode. Then navigation worked as if no problem occured. No need to start the route from scratch. Tracklogs are working also properly.
Sometimes 30min after start, sometimes a few hours after start.
The routes (1 for ea day) have been created by my wingman on Basecamp and I‘m taking the lead with MRA. This worked without any problem for years.
Setup:
MRA on iphone 11, latest IOS, mounted on BMW Cradle.

Anyone else experienced similar behaviour of MRA?

BR
Stefan

[Marinus van Deudekom]

Hi Stefan
If I'm correct Corjan uses the same model phone for testing di that can't be the problem.
I would send in the log files with a ticket to support di they can have a look at it
Log files. Press on your avatar and scroll down. Press long on the version number

[Cleo]

I was also using the app in France and had also some freezing issues, i use Apple CarPlay, the sreen blanked out and the arrow was still visible, i couldn't reset the because i was driving but after a while the map was visible again but still freezing. It almost look if the phone was out of memory. Iphone 15 Pro

[RainerT]

I had exactly the same problem on my Samsung tablet. I use no CarPlay or other connection stuff.
I’ve submitted a ticket with the logs. Corjan is on a well-deserved holiday, so it’ll take a bit of time.
However, in my case it was version 5.1.

[Aiello antonino]

Same problem for me with iPhone 16 plus and CarPlay, I had written it in another discussion, same behaviour described above In the first post

[Aiello antonino]

2 day trip, the CarPlay app closed by itself once on Saturday and once today... iPhone phone, restarted from CarPlay, it asked if I wanted to navigate the route that had just closed and I gave consent... all this before version 5.1 never happened...

[Peter Zehentreiter]

Version 5.2.0-474
Android
Navigation via the app ONLY.

Here’s a quick update on my 4 days in South Tyrol
On Thursday and Friday, I used online navigation for a total of 860 km; the navigation kept cutting out, the phone’s home screen would appear, and I had to reopen the MRA to continue navigating.

I’ve now had two instances where the app apparently failed to recognise or register a waypoint.

For example, waypoint 10 appears in the top right-hand corner, but I’m already at waypoint 14. The navigation works, but waypoint 10 in the top right-hand corner cannot be skipped; the app doesn’t respond to any commands to skip this waypoint 10.

On Saturday and Sunday we also covered over 800 km, but this time entirely offline.

The app worked perfectly offline.

Track recording was not enabled on any of the four days.