Issues since the 5.1.0-462 update / Crashes and lag

[Marinus van Deudekom]

Its not that MRA dev team doesn't take all those complaints serious. I know for a fact that they are trying with all their power and skills to isolatie the problem and fix it.

[Peter Zehentreiter]

@Marinus-van-Deudekom said:

Its not that MRA dev team doesn't take all those complaints serious

Nobody’s claiming that either!

However, there are users on the forum who, for the reasons mentioned (track, online, offline, use, etc.), haven’t had any problems so far and therefore doubt that other users are experiencing issues.

[Kerbel]

@marinus-van-deudekom Marinus, I fully agree to what @peter-zehentreiter wrote.

• timing of crashing is very erratic: after 30min or a few hours
• previous version 5.0.1 worked excellently without any probs

Okay, one point I cannot confirm as MRA was switching from on- to offline automatically (but very often in the Vercors). So whether offline would help I don‘t know.
And tracking, as mentionend in another post, did not make any difference.
I‘m also confident that the MRA team takes these issues seriously and will provide a solution shortly.
Currently I cannot check my navi-iphone but will do over the weekend and provide logfiles if available.
BR & thanks for all your support
Stefan

[Peter Zehentreiter]

@Kerbel said:

previous version 5.0.1 worked excellently without any probs

I’m afraid I have to disagree with you there.

I did experience a single crash in version 5.0.1 as well… but after that I didn’t use it as often and then updated to 5.0.2.

[Kerbel]

One thing I forgot to mention.
After the crash I could rstart the app from the home screen, MRA asks me to proceed with navigation or not. After confirmation another push on Navigate-Button was necessary and the the navigation proceeded from the current position.
But navigation was then always set to north not driving direction. Had to toggle with the compass icon.

[Peter Zehentreiter]

@Kerbel Please do try riding completely offline.

That would help to find out whether there’s a link to the mobile connection.

I’ve got two devices attached to my motorbike:
1 online, 1 offline

I’ve never had any problems with the offline device

[Peter Zehentreiter]

My DMD-NOR7E is being delivered tomorrow

Then I’ll test straight away to see if the crashes might be down to the hardware.

[Roland Busenhart]

Today: 340 km in just under 6 hours from Hamburg to Eschwege, near Kassel—many sections of the route required frequent navigation instructions (very less highway, mostly country roads). Everything went smoothly; the track log could be saved.

[Marinus van Deudekom]

@Peter-Zehentreiter good luck with your new device.

[Peter Zehentreiter]

@Marinus-van-Deudekom Thank you

[Aiello antonino]

@Peter-Zehentreiter If it were the hardware's fault, we should all change devices...‍️

[Peter Zehentreiter]

@Aiello-antonino ️