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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Peter Zehentreiterundefined Offline
    Peter Zehentreiterundefined Offline
    Peter Zehentreiter
    wrote last edited by Peter Zehentreiter
    #31

    We drove 465 km today.
    MRA Next crashed twice today.
    Suddenly, the mobile phone’s home screen appeared.

    After reopening the app, I had to tap ‘Navigate’ to continue navigation.

    I also had a second mobile phone running with the identical route "offline"

    There were no problems with this.

    BMW R 1250 GS
    MRA Navigation & SilverFox C1 Controller
    BMW Connected Ride Cradle
    Wunderlich USB Ladebox mit Quadlock
    Pixel 9 "online"
    SPC Universal mount
    Motorola Edge 40 "offline"
    Sena SLR 3
    Sena 50 R

    1 Reply Last reply
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    • Roland Busenhartundefined Roland Busenhart

      I updated to version 5.2, and navigation worked without any issues on my next trip.

      However, yesterday during a 440 km, 8.5-hour trip, MRA shut down shortly before reaching the destination (about 35 minutes remaining). I was able to restart the app, but the map was no longer displayed on CarPlay. An error message appeared when saving the tracklog, but it was saved anyway.

      Léon Hassingundefined Offline
      Léon Hassingundefined Offline
      Léon Hassing
      wrote last edited by Léon Hassing
      #32

      @Roland-Busenhart I had the same issue while driving the last kilometers to my destination in Glasgow. It was very annoying, since I was in heavy traffic. Until that moment I was successfully navigating for over 200 km that day. I also got an error message when saving the tracklog, which was saved anyway. All other days of my 11 day trip went very smoothly. So it's not a big issue for me, but still it's peculiar that the same happened to you. I use Android Auto.

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      1
      • Peter Zehentreiterundefined Offline
        Peter Zehentreiterundefined Offline
        Peter Zehentreiter
        wrote last edited by
        #33

        Today we drove 335 km
        After about 130 km, the MRA App stopped working and the start screen appeared. Restart the app and tap ‘Navigation’ to resume navigation.

        My colleague, who uses iOS, experienced a white screen several times and the app stopped responding.

        It was only after restarting the app three times that navigation could be resumed.

        BMW R 1250 GS
        MRA Navigation & SilverFox C1 Controller
        BMW Connected Ride Cradle
        Wunderlich USB Ladebox mit Quadlock
        Pixel 9 "online"
        SPC Universal mount
        Motorola Edge 40 "offline"
        Sena SLR 3
        Sena 50 R

        1 Reply Last reply
        1
        • M. Schrijverundefined Offline
          M. Schrijverundefined Offline
          M. Schrijver
          Valued contributor
          wrote last edited by
          #34

          Pas few days similar with 5.2.
          This is the 5.1 topic but I assume you ride with 5.2

          (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

          Peter Zehentreiterundefined 1 Reply Last reply
          0
          • M. Schrijverundefined M. Schrijver

            Pas few days similar with 5.2.
            This is the 5.1 topic but I assume you ride with 5.2

            Peter Zehentreiterundefined Offline
            Peter Zehentreiterundefined Offline
            Peter Zehentreiter
            wrote last edited by
            #35

            @M.-Schrijver Yes, of course, I’ve downloaded the latest update, 5.2.0-474

            BMW R 1250 GS
            MRA Navigation & SilverFox C1 Controller
            BMW Connected Ride Cradle
            Wunderlich USB Ladebox mit Quadlock
            Pixel 9 "online"
            SPC Universal mount
            Motorola Edge 40 "offline"
            Sena SLR 3
            Sena 50 R

            1 Reply Last reply
            0
            • Massimo Cardoneundefined Massimo Cardone referenced this topic
            • Roland Busenhartundefined Offline
              Roland Busenhartundefined Offline
              Roland Busenhart
              wrote last edited by
              #36

              Yesterday 315 km in 5 h without any issue completed

              Using MRA on
              BMW R1300GSA with Carpuride CarPlay
              Ducati Monster 937+
              Honda X-ADV750
              VW Golf R with CarPlay
              VW Crafter/Eribacar600 with Carplay

              1 Reply Last reply
              0
              • Roland Busenhartundefined Offline
                Roland Busenhartundefined Offline
                Roland Busenhart
                wrote last edited by
                #37

                Yesterday I covered 325 km in 3.5 hours; experienced several crashes during the ride; couldn't save the track log

                Using MRA on
                BMW R1300GSA with Carpuride CarPlay
                Ducati Monster 937+
                Honda X-ADV750
                VW Golf R with CarPlay
                VW Crafter/Eribacar600 with Carplay

                1 Reply Last reply
                0
                • Aiello antoninoundefined Offline
                  Aiello antoninoundefined Offline
                  Aiello antonino
                  wrote last edited by
                  #38

                  It almost seems like after a certain number of hours the problem starts to appear…

                  1 Reply Last reply
                  0
                  • Massimo Cardoneundefined Offline
                    Massimo Cardoneundefined Offline
                    Massimo Cardone
                    wrote last edited by
                    #39

                    Not always... We also had this problem a few times after setting off, after about half an hour or so.
                    But most problems do tend to occur in the afternoon, after about six to eight hours of driving.

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                    0
                    • Peter Zehentreiterundefined Offline
                      Peter Zehentreiterundefined Offline
                      Peter Zehentreiter
                      wrote last edited by
                      #40

                      I think that’s difficult to pinpoint.
                      I’ve experienced crashes after about 2 hours, as well as after about 5 hours or more.

                      BMW R 1250 GS
                      MRA Navigation & SilverFox C1 Controller
                      BMW Connected Ride Cradle
                      Wunderlich USB Ladebox mit Quadlock
                      Pixel 9 "online"
                      SPC Universal mount
                      Motorola Edge 40 "offline"
                      Sena SLR 3
                      Sena 50 R

                      1 Reply Last reply
                      0
                      • Massimo Cardoneundefined Massimo Cardone

                        Hi everyone,

                        Ever since the last update (version 5.1.0-462), I’ve been having nothing but problems. Here’s the situation:

                        We (me and two friends) went to Lake Como the weekend before last (from Friday, May 22, to Sunday, May 24, 2026). Both of my friends have iPhones (one has an iPhone 13 Pro and the other an iPhone 15 Pro) and received the update a week earlier. I myself have an Android phone running version 16.

                        I drove to Lake Como on Friday still using the “old” version, and everything went smoothly as always. That evening in bed, I saw that MRA had an update and installed it full of joy and confidence in the new features.

                        When we set off on Saturday, the problems began. I should also mention that the friend with the iPhone 15 Pro had been in Sardinia with another group a week earlier and had already experienced problems there, which I’ll mention shortly.

                        What were my—or rather, our—problems? The MRA navigation app kept crashing. And when did that happen? Always at the worst possible moment, such as in a city with many turns or roundabouts, or in areas we weren’t familiar with. At times, I couldn’t even launch the app anymore.

                        Consequently, the tracklog was no longer recorded, so we simply had a straight line across the map.

                        What also happened halfway through the trip—or at the latest three-quarters of the way through—was that the navigation cursor started to stutter or lag, which suddenly isn’t so fun anymore when you’re in a city or in an area where you have to make a lot of right and left turns.

                        When I’d drive out of a hairpin turn and, say, find myself back on a straight stretch 100 meters later, the cursor was still at the hairpin turn.

                        Last weekend (from Thursday, May 28, to Sunday, May 31, 2026), we spent four days at Lake Garda. The night before, I had cleared the cache just to be safe (which works on Android phones; I have no idea if it works on iPhones too), but the problems on the way there were still there.

                        That evening, I deleted all the data, uninstalled the app, even restarted the phone, and, full of confidence and hoping that this would solve the problems, reinstalled the app. But for the remaining three days, the problems were still there.

                        My logical conclusions:

                        • If I were the only one experiencing this problem, it would either be a local issue with my phone or a problem with Android phones in general.
                        • But since both of my friends have also had problems with it since the update (for both Android and iPhones), I believe it must necessarily be an issue with the update.
                        • This is also shown by the fact that on Friday, May 22, when I drove to Lake Como using the “old” version, I had absolutely no problems. It all started after the update, both for me and for my friends.
                        • I also did what was described: I deleted the data, restarted my phone, and reinstalled the app, but nothing changed. Constant crashes and lag.

                        What has been your experience with the new update?

                        Best regards,

                        Massimo

                        P.S.: Before the update, I never—and I mean NEVER—had any problems with the navigation. Everything always ran smoothly and perfectly.

                        Translated with DeepL.com (free version)

                        Bart 9a 0undefined Offline
                        Bart 9a 0undefined Offline
                        Bart 9a 0
                        wrote last edited by Bart 9a 0
                        #41
                        This post is deleted!
                        Peter Zehentreiterundefined 1 Reply Last reply
                        0
                        • Bart 9a 0undefined Bart 9a 0

                          This post is deleted!

                          Peter Zehentreiterundefined Offline
                          Peter Zehentreiterundefined Offline
                          Peter Zehentreiter
                          wrote last edited by
                          #42

                          @Bart-9a-0 This thread was started in English; please be so kind as to continue using that language

                          BMW R 1250 GS
                          MRA Navigation & SilverFox C1 Controller
                          BMW Connected Ride Cradle
                          Wunderlich USB Ladebox mit Quadlock
                          Pixel 9 "online"
                          SPC Universal mount
                          Motorola Edge 40 "offline"
                          Sena SLR 3
                          Sena 50 R

                          Bart 9a 0undefined 1 Reply Last reply
                          0
                          • Peter Zehentreiterundefined Peter Zehentreiter

                            @Bart-9a-0 This thread was started in English; please be so kind as to continue using that language

                            Bart 9a 0undefined Offline
                            Bart 9a 0undefined Offline
                            Bart 9a 0
                            wrote last edited by
                            #43

                            @Peter-Zehentreiter , Sorry 😊

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