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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Roland Busenhartundefined Offline
    Roland Busenhartundefined Offline
    Roland Busenhart
    wrote last edited by
    #12

    On June 5, navigated for 6.5 hours and 520 km without any issues.
    Today, June 6, navigated for 10 hours and 870 km, with 3 crashes after approximately 3, 3.5, and 6 hours. A restart was possible each time, but after the last crash, the map was no longer displayed on CarPlay. Another issue was constant zooming in and out on the map in CarPlay.

    Using MRA on
    BMW R1300GSA with Carpuride CarPlay
    Ducati Monster 937+
    Honda X-ADV750
    VW Golf R with CarPlay
    VW Crafter/Eribacar600 with Carplay

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    • Peter Zehentreiterundefined Offline
      Peter Zehentreiterundefined Offline
      Peter Zehentreiter
      wrote last edited by
      #13

      Here is the report for Day 2 of our South Tyrol tour.

      Start: 08:19
      Arrival: 18:00

      We followed a planned route until 15:00

      From 15:00 we finished the existing route and then started a new one (a shortened route was loaded).

      The track was not recorded on any of the devices.

      Dry weather, temperatures ranging from 15°C to 24°C.

      1x iOS offline: no issues or problems encountered

      1x iOS online: no problems

      2x Android: no problems whatsoever

      BMW R 1250 GS
      MRA Navigation & SilverFox C1 Controller
      BMW Connected Ride Cradle
      Wunderlich USB Ladebox mit Quadlock
      Pixel 9 "online"
      SPC Universal mount
      Motorola Edge 40 "offline"
      Sena SLR 3
      Sena 50 R

      Marinus van Deudekomundefined 1 Reply Last reply
      1
      • Peter Zehentreiterundefined Peter Zehentreiter

        Here is the report for Day 2 of our South Tyrol tour.

        Start: 08:19
        Arrival: 18:00

        We followed a planned route until 15:00

        From 15:00 we finished the existing route and then started a new one (a shortened route was loaded).

        The track was not recorded on any of the devices.

        Dry weather, temperatures ranging from 15°C to 24°C.

        1x iOS offline: no issues or problems encountered

        1x iOS online: no problems

        2x Android: no problems whatsoever

        Marinus van Deudekomundefined Offline
        Marinus van Deudekomundefined Offline
        Marinus van Deudekom
        RouteXpert
        wrote last edited by
        #14

        @Peter-Zehentreiter Did you see the yellow line following your position indicator at all. I assume that you've either set the track recording manualy or automaticly

        Honda Goldwing GL1500,
        Honda Silverwing GL 650
        DMD2 T865X 8 inch Android tablet using MRA next for navigation
        Garmin XT sold
        Samsung S24FE mounted on a Quadlock and using Android Auto in my car

        Peter Zehentreiterundefined 1 Reply Last reply
        0
        • Marinus van Deudekomundefined Marinus van Deudekom

          @Peter-Zehentreiter Did you see the yellow line following your position indicator at all. I assume that you've either set the track recording manualy or automaticly

          Peter Zehentreiterundefined Offline
          Peter Zehentreiterundefined Offline
          Peter Zehentreiter
          wrote last edited by
          #15

          @Marinus-van-Deudekom I suppose I didn't make myself quite clear...
          Track recording wasn't activated!

          BMW R 1250 GS
          MRA Navigation & SilverFox C1 Controller
          BMW Connected Ride Cradle
          Wunderlich USB Ladebox mit Quadlock
          Pixel 9 "online"
          SPC Universal mount
          Motorola Edge 40 "offline"
          Sena SLR 3
          Sena 50 R

          Marinus van Deudekomundefined 1 Reply Last reply
          0
          • MarcMundefined Offline
            MarcMundefined Offline
            MarcM
            wrote last edited by
            #16

            Same for me, since 23/05 after latest update and also region Lake Como/Lake Garda ….

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            • Peter Zehentreiterundefined Peter Zehentreiter

              @Marinus-van-Deudekom I suppose I didn't make myself quite clear...
              Track recording wasn't activated!

              Marinus van Deudekomundefined Offline
              Marinus van Deudekomundefined Offline
              Marinus van Deudekom
              RouteXpert
              wrote last edited by
              #17

              @Peter-Zehentreiter so it worked ok

              Honda Goldwing GL1500,
              Honda Silverwing GL 650
              DMD2 T865X 8 inch Android tablet using MRA next for navigation
              Garmin XT sold
              Samsung S24FE mounted on a Quadlock and using Android Auto in my car

              1 Reply Last reply
              0
              • M. Schrijverundefined Offline
                M. Schrijverundefined Offline
                M. Schrijver
                Valued contributor
                wrote last edited by
                #18

                I read the first post and can say and i had roughly the same experience right after the update to 5.1 beta. Did check some settings and did the update to final 5.1 (came pretty quick after the beta). With the final 5.1 i had no problems. Navigate a few days without any issues.

                (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                1 Reply Last reply
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                • Peter Zehentreiterundefined Offline
                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiter
                  wrote last edited by
                  #19

                  Day 3 of our South Tyrol tour

                  Departure 08:15
                  Return 16:45

                  Android Pixel
                  At 14:00, the cursor on the Pixel 9 drifted 2 cm away from the blue line.

                  Pausing and resuming navigation fixed this issue; otherwise, it worked without any problems all day.

                  Android Samsung A52 navigated without any issues all day.

                  iPhone 15
                  Around 14:00 the screen went white, but after about 1 minute, navigation was working again.

                  Once during the day, navigation stopped automatically, and a prompt appeared asking to ‘Continue navigation’ or ‘Stop’.

                  Pressing ‘Continue’ restored navigation.

                  The iPhone 2 navigated offline all day without any issues.

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  BMW Connected Ride Cradle
                  Wunderlich USB Ladebox mit Quadlock
                  Pixel 9 "online"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

                  1 Reply Last reply
                  1
                  • Aiello antoninoundefined Offline
                    Aiello antoninoundefined Offline
                    Aiello antonino
                    wrote last edited by Aiello antonino
                    #20

                    I had the same problem with CarPlay on my green journey, the app closed at least 1-2 times in a day, the apps screen appeared from CarPlay, I had to reopen MRA and it asked me if I wanted to navigate the route that had just closed, this happened at least 2 days out of 5, I also sent the log file to support because I had already reported the problem a few days earlier, they replied that they had happened again to send the log file immediately, so I did, but no one contacted me again... iPhone 16 plus but with iOS 18, I decided not to update to the latest iOS because in my opinion it is only creating problems... especially on my iPad, but given what has been written, I think it absolutely does not depend on iOS 18 or 26...

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                    0
                    • Massimo Cardoneundefined Offline
                      Massimo Cardoneundefined Offline
                      Massimo Cardone
                      wrote last edited by
                      #21

                      Hello everyone

                      There have been quite a few posts from people experiencing similar or identical problems. It must inevitably be an issue with the new update. I hate to repeat myself, but if three friends are out together, all have the new update, and from that point on all three have experienced crashes, tracklogs not being recorded, and severe stuttering, then that’s no longer a coincidence.

                      And it’s worth mentioning that we have different mobile phones. It’s just like with other operating systems, such as Windows. You install an update from Microsoft and some people have problems whilst others don’t. It seems that’s the case with MyRouteapp too.

                      I really had absolutely no problems before the update, or at least I can’t remember when I did.

                      The next update is due to be released around 18 June. Let’s hope that solves the problems.

                      Kind regards,

                      Massimo

                      Translated with DeepL.com (free version)

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