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  4. Issues since the 5.1.0-462 update / Crashes and lag

Issues since the 5.1.0-462 update / Crashes and lag

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Marcel Versluisundefined Offline
    Marcel Versluisundefined Offline
    Marcel Versluis
    wrote last edited by
    #8

    I experienced the same issue as well. At first everything seemed to run smoothly, but over time it started to stutter and the navigation began lagging behind my actual position. Eventually, the display stopped refreshing altogether, and I even ended up with a white screen showing only the instructions in the top-left corner. The voice guidance, however, continued to work correctly and on time.
    I have also previously reported this issue to MyRouteApp.

    1 Reply Last reply
    1
    • Marinus van Deudekomundefined Offline
      Marinus van Deudekomundefined Offline
      Marinus van Deudekom
      RouteXpert
      wrote last edited by
      #9

      The only thing that happened to me that I was quick starting MRA on my tablet.
      That resulted in the cursor not keeping up with my actual position.
      After rebooting and waiting until the tablet was ready is was 100%ok. Conclusion user fault

      Honda Goldwing GL1500,
      Honda Silverwing GL 650
      DMD2 T865X 8 inch Android tablet using MRA next for navigation
      Garmin XT sold
      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

      1 Reply Last reply
      0
      • Roland Busenhartundefined Offline
        Roland Busenhartundefined Offline
        Roland Busenhart
        wrote last edited by
        #10

        I'm experiencing the same issues (iPhone 15 Pro Max, iOS 26.5, MRA 5.1.0-462).

        Since the last update, the app close occasionally while in navigation mode, it was possible usually to restart the route immediately after reopening MRA — this happens multiple times on trips lasting 8–10 hours.

        At the end of the route, Tracklog displays an error message stating that the data cannot be saved (the error message mentions too few waypoints or something similar — I can’t remember exactly).

        Starting Friday, I’ll be traveling through Norway and Sweden for three weeks, and I’ve planned my routes using MRA. If I continue to encounter issues, I’ll post an update here.

        I’ve already submitted a support request regarding MRA, including the two log files from the device.

        Using MRA on
        BMW R1300GSA with Carpuride CarPlay
        Ducati Monster 937+
        Honda X-ADV750
        VW Golf R with CarPlay
        VW Crafter/Eribacar600 with Carplay

        1 Reply Last reply
        2
        • Peter Zehentreiterundefined Offline
          Peter Zehentreiterundefined Offline
          Peter Zehentreiter
          wrote last edited by
          #11

          As promised, here is the report for Day 1

          Set off at 08:30 in the rain and 11 degrees
          Arrived at 18:00 in sunshine and 25 degrees
          No track was recorded.

          My Android basically worked without any problems all day.

          I only had the following problem once... Waypoint 12 was shown as the next destination in the top right-hand corner of the screen, but I was already at waypoint 20. The navigation system therefore kept trying to send me back.
          I couldn’t skip this waypoint... the app did not accept the relevant commands.
          However, the cursor was always at my current position.

          I then closed the app and restarted it... the rest of the day went smoothly.

          My colleague’s Android device, however, had the following problem.
          After a stop, the cursor remained at that position and would not move.
          The voice instructions continued to be given, however.

          My colleagues using iOS, however, were less happy.
          The following problem occurred on two different iOS devices.
          During navigation, the screen turned white several times a day and the navigation stopped working.
          Navigation could only be resumed by closing the app and restarting the route.

          BMW R 1250 GS
          MRA Navigation & SilverFox C1 Controller
          BMW Connected Ride Cradle
          Wunderlich USB Ladebox mit Quadlock
          Pixel 9 "online"
          SPC Universal mount
          Motorola Edge 40 "offline"
          Sena SLR 3
          Sena 50 R

          1 Reply Last reply
          0
          • Roland Busenhartundefined Offline
            Roland Busenhartundefined Offline
            Roland Busenhart
            wrote last edited by
            #12

            On June 5, navigated for 6.5 hours and 520 km without any issues.
            Today, June 6, navigated for 10 hours and 870 km, with 3 crashes after approximately 3, 3.5, and 6 hours. A restart was possible each time, but after the last crash, the map was no longer displayed on CarPlay. Another issue was constant zooming in and out on the map in CarPlay.

            Using MRA on
            BMW R1300GSA with Carpuride CarPlay
            Ducati Monster 937+
            Honda X-ADV750
            VW Golf R with CarPlay
            VW Crafter/Eribacar600 with Carplay

            1 Reply Last reply
            0
            • Peter Zehentreiterundefined Offline
              Peter Zehentreiterundefined Offline
              Peter Zehentreiter
              wrote last edited by
              #13

              Here is the report for Day 2 of our South Tyrol tour.

              Start: 08:19
              Arrival: 18:00

              We followed a planned route until 15:00

              From 15:00 we finished the existing route and then started a new one (a shortened route was loaded).

              The track was not recorded on any of the devices.

              Dry weather, temperatures ranging from 15°C to 24°C.

              1x iOS offline: no issues or problems encountered

              1x iOS online: no problems

              2x Android: no problems whatsoever

              BMW R 1250 GS
              MRA Navigation & SilverFox C1 Controller
              BMW Connected Ride Cradle
              Wunderlich USB Ladebox mit Quadlock
              Pixel 9 "online"
              SPC Universal mount
              Motorola Edge 40 "offline"
              Sena SLR 3
              Sena 50 R

              Marinus van Deudekomundefined 1 Reply Last reply
              1
              • Peter Zehentreiterundefined Peter Zehentreiter

                Here is the report for Day 2 of our South Tyrol tour.

                Start: 08:19
                Arrival: 18:00

                We followed a planned route until 15:00

                From 15:00 we finished the existing route and then started a new one (a shortened route was loaded).

                The track was not recorded on any of the devices.

                Dry weather, temperatures ranging from 15°C to 24°C.

                1x iOS offline: no issues or problems encountered

                1x iOS online: no problems

                2x Android: no problems whatsoever

                Marinus van Deudekomundefined Offline
                Marinus van Deudekomundefined Offline
                Marinus van Deudekom
                RouteXpert
                wrote last edited by
                #14

                @Peter-Zehentreiter Did you see the yellow line following your position indicator at all. I assume that you've either set the track recording manualy or automaticly

                Honda Goldwing GL1500,
                Honda Silverwing GL 650
                DMD2 T865X 8 inch Android tablet using MRA next for navigation
                Garmin XT sold
                Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                Peter Zehentreiterundefined 1 Reply Last reply
                0
                • Marinus van Deudekomundefined Marinus van Deudekom

                  @Peter-Zehentreiter Did you see the yellow line following your position indicator at all. I assume that you've either set the track recording manualy or automaticly

                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiterundefined Offline
                  Peter Zehentreiter
                  wrote last edited by
                  #15

                  @Marinus-van-Deudekom I suppose I didn't make myself quite clear...
                  Track recording wasn't activated!

                  BMW R 1250 GS
                  MRA Navigation & SilverFox C1 Controller
                  BMW Connected Ride Cradle
                  Wunderlich USB Ladebox mit Quadlock
                  Pixel 9 "online"
                  SPC Universal mount
                  Motorola Edge 40 "offline"
                  Sena SLR 3
                  Sena 50 R

                  Marinus van Deudekomundefined 1 Reply Last reply
                  0
                  • MarcMundefined Offline
                    MarcMundefined Offline
                    MarcM
                    wrote last edited by
                    #16

                    Same for me, since 23/05 after latest update and also region Lake Como/Lake Garda ….

                    1 Reply Last reply
                    1
                    • Peter Zehentreiterundefined Peter Zehentreiter

                      @Marinus-van-Deudekom I suppose I didn't make myself quite clear...
                      Track recording wasn't activated!

                      Marinus van Deudekomundefined Offline
                      Marinus van Deudekomundefined Offline
                      Marinus van Deudekom
                      RouteXpert
                      wrote last edited by
                      #17

                      @Peter-Zehentreiter so it worked ok

                      Honda Goldwing GL1500,
                      Honda Silverwing GL 650
                      DMD2 T865X 8 inch Android tablet using MRA next for navigation
                      Garmin XT sold
                      Samsung S24FE mounted on a Quadlock and using Android Auto in my car

                      1 Reply Last reply
                      0
                      • M. Schrijverundefined Offline
                        M. Schrijverundefined Offline
                        M. Schrijver
                        Valued contributor
                        wrote last edited by
                        #18

                        I read the first post and can say and i had roughly the same experience right after the update to 5.1 beta. Did check some settings and did the update to final 5.1 (came pretty quick after the beta). With the final 5.1 i had no problems. Navigate a few days without any issues.

                        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                        1 Reply Last reply
                        1
                        • Peter Zehentreiterundefined Offline
                          Peter Zehentreiterundefined Offline
                          Peter Zehentreiter
                          wrote last edited by
                          #19

                          Day 3 of our South Tyrol tour

                          Departure 08:15
                          Return 16:45

                          Android Pixel
                          At 14:00, the cursor on the Pixel 9 drifted 2 cm away from the blue line.

                          Pausing and resuming navigation fixed this issue; otherwise, it worked without any problems all day.

                          Android Samsung A52 navigated without any issues all day.

                          iPhone 15
                          Around 14:00 the screen went white, but after about 1 minute, navigation was working again.

                          Once during the day, navigation stopped automatically, and a prompt appeared asking to ‘Continue navigation’ or ‘Stop’.

                          Pressing ‘Continue’ restored navigation.

                          The iPhone 2 navigated offline all day without any issues.

                          BMW R 1250 GS
                          MRA Navigation & SilverFox C1 Controller
                          BMW Connected Ride Cradle
                          Wunderlich USB Ladebox mit Quadlock
                          Pixel 9 "online"
                          SPC Universal mount
                          Motorola Edge 40 "offline"
                          Sena SLR 3
                          Sena 50 R

                          1 Reply Last reply
                          1
                          • Aiello antoninoundefined Offline
                            Aiello antoninoundefined Offline
                            Aiello antonino
                            wrote last edited by Aiello antonino
                            #20

                            I had the same problem with CarPlay on my green journey, the app closed at least 1-2 times in a day, the apps screen appeared from CarPlay, I had to reopen MRA and it asked me if I wanted to navigate the route that had just closed, this happened at least 2 days out of 5, I also sent the log file to support because I had already reported the problem a few days earlier, they replied that they had happened again to send the log file immediately, so I did, but no one contacted me again... iPhone 16 plus but with iOS 18, I decided not to update to the latest iOS because in my opinion it is only creating problems... especially on my iPad, but given what has been written, I think it absolutely does not depend on iOS 18 or 26...

                            1 Reply Last reply
                            1
                            • Massimo Cardoneundefined Offline
                              Massimo Cardoneundefined Offline
                              Massimo Cardone
                              wrote last edited by
                              #21

                              Hello everyone

                              There have been quite a few posts from people experiencing similar or identical problems. It must inevitably be an issue with the new update. I hate to repeat myself, but if three friends are out together, all have the new update, and from that point on all three have experienced crashes, tracklogs not being recorded, and severe stuttering, then that’s no longer a coincidence.

                              And it’s worth mentioning that we have different mobile phones. It’s just like with other operating systems, such as Windows. You install an update from Microsoft and some people have problems whilst others don’t. It seems that’s the case with MyRouteapp too.

                              I really had absolutely no problems before the update, or at least I can’t remember when I did.

                              The next update is due to be released around 18 June. Let’s hope that solves the problems.

                              Kind regards,

                              Massimo

                              Translated with DeepL.com (free version)

                              1 Reply Last reply
                              0
                              • ginoginoundefined Offline
                                ginoginoundefined Offline
                                ginogino
                                wrote last edited by
                                #22

                                Yesterday I had the chance to test the 5.1 app for the first time on Android Auto and on a Galaxy S25 on a 340km route. I had no problems navigating the tour apart from the 20km I did extra because the app doesn't warn you if you take the wrong road, but this also happened with the previous apps.

                                1 Reply Last reply
                                0
                                • Peter Zehentreiterundefined Offline
                                  Peter Zehentreiterundefined Offline
                                  Peter Zehentreiter
                                  wrote last edited by
                                  #23

                                  So here is the report on the last day of our trip to South Tyrol.
                                  We set off today at 08:00
                                  Arrived in Passau at 17:30
                                  Temperatures ranging from 18 to 28 degrees

                                  The iPhone 15’s online navigation had a blank screen again today and could only be
                                  restored to working order by restarting it.

                                  The other iPhone was used offline... everything was fine with that one

                                  The Pixel 9 had the following problem today... the navigation suddenly disappeared and the Pixel 9’s home screen appeared instead.
                                  I had to restart the app and then press ‘Continue’ to carry on navigating.

                                  The Samsung A52, on the other hand, had no problems today.

                                  In two weeks’ time, we’ll be back in the mountains for four days... I’ll report back then.

                                  BMW R 1250 GS
                                  MRA Navigation & SilverFox C1 Controller
                                  BMW Connected Ride Cradle
                                  Wunderlich USB Ladebox mit Quadlock
                                  Pixel 9 "online"
                                  SPC Universal mount
                                  Motorola Edge 40 "offline"
                                  Sena SLR 3
                                  Sena 50 R

                                  1 Reply Last reply
                                  1
                                  • Kirsten De Weerdundefined Offline
                                    Kirsten De Weerdundefined Offline
                                    Kirsten De Weerd
                                    wrote last edited by
                                    #24

                                    With regards to the blank screen on iOS, there are issues reported with other apps also, such as Waze, not displaying the map.

                                    e.g. https://www.reddit.com/r/waze/comments/1tv8syv/waze_always_starts_on_a_blank_screen_in_carplay/
                                    https://discussions.apple.com/thread/256152967

                                    I've had the same with Waze as well as MRA Navigation Next - but it might be an iIOS bug more than something MRA can fix.

                                    Aiello antoninoundefined 1 Reply Last reply
                                    0
                                    • Roland Busenhartundefined Offline
                                      Roland Busenhartundefined Offline
                                      Roland Busenhart
                                      wrote last edited by
                                      #25

                                      Today (10.06.2026) I navigated a little over 4 hours from Stavanger to Bergen; there were two crashes, but I was able to restart and continue navigating. However, I was once again unable to save the tracklog at the end (not enough track points).

                                      Using MRA on
                                      BMW R1300GSA with Carpuride CarPlay
                                      Ducati Monster 937+
                                      Honda X-ADV750
                                      VW Golf R with CarPlay
                                      VW Crafter/Eribacar600 with Carplay

                                      1 Reply Last reply
                                      0
                                      • Kirsten De Weerdundefined Kirsten De Weerd

                                        With regards to the blank screen on iOS, there are issues reported with other apps also, such as Waze, not displaying the map.

                                        e.g. https://www.reddit.com/r/waze/comments/1tv8syv/waze_always_starts_on_a_blank_screen_in_carplay/
                                        https://discussions.apple.com/thread/256152967

                                        I've had the same with Waze as well as MRA Navigation Next - but it might be an iIOS bug more than something MRA can fix.

                                        Aiello antoninoundefined Offline
                                        Aiello antoninoundefined Offline
                                        Aiello antonino
                                        wrote last edited by
                                        #26

                                        @Kirsten-De-Weerd If it was an iOS bug, how come these problems weren't there before the update? I still have iOS 18, so I wouldn't say it depends on iOS...

                                        1 Reply Last reply
                                        1
                                        • Roland Busenhartundefined Offline
                                          Roland Busenhartundefined Offline
                                          Roland Busenhart
                                          wrote last edited by
                                          #27

                                          Yesterday update to version 5.2

                                          Today no problems at all - 280 km within 7h, no restarts and at the end save the tracklog was possibel

                                          Using MRA on
                                          BMW R1300GSA with Carpuride CarPlay
                                          Ducati Monster 937+
                                          Honda X-ADV750
                                          VW Golf R with CarPlay
                                          VW Crafter/Eribacar600 with Carplay

                                          1 Reply Last reply
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