New device …. how to change registered devices?

[silberfuchs67]

Hi,
I just received my new Android device. What is the procedure to register the new device and „delete“ the old one to use the MRA App? I have another Apple device which I want to keep so I need to avoid a third device.

Thanks for your support.

[Peter Zehentreiter]

@silberfuchs67 I would do it as follows.
On the old device, go to Settings, my Devices, and sign out the existing device there.

Then install the MRA app on the new device, and this device should then be registered in place of the old one.

To be on the safe side, though, I’d send a quick message to support to make sure the account isn’t blocked.

[silberfuchs67]

Thanks for your support - this was exactly the way it is working

[Con Hennekens]

A third device will NEVER be a blocking problem, it is the fourth device in a month that does that. Adding a third device will just show you the "my devices" window where you can dismiss one of your devices.