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  4. Map "spinning" when standing still

Map "spinning" when standing still

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • pehaundefined Offline
    pehaundefined Offline
    peha
    wrote last edited by peha
    #1

    Since the latest update to 5.0, almost every time I stop driving (waiting at a traffic light etc.), the map starts spinning as if I had turned the bike around 180 (or sometimes 90) degrees. Often, it recalculates the route even though I didn't actually deviate from it (I just came to a stop). This has not happened in any of the earlier versions I've used - maybe 2 or 3 times in one year, not constantly.

    I am displaying the app on my Carpuride, with the phone screen (Samsung S22 Ultra with Android 16) off, in case that matters. The phone is mounted at the handlebar (thus: in driving direction, not being rotated or something).

    I have tried to "recalibrate" the phone's gyroscopes several times (moving it in an "eight" or "infinity" shape in the air, a number of times). This did not mitigate the phenomenon, unfortunately. I don't have the "map spinning" with other navigation apps I've installed.

    So - is this a known problem, or does someone have an idea what I could try to get rid of it? Thanks!

    VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
    Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
    Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

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    • Jörgenundefined Offline
      Jörgenundefined Offline
      Jörgen
      Valued contributor
      wrote last edited by
      #2

      I noticed the same on my tablet.

      Hardware
      iPhone 12 pro (iOS 18.7.1)
      Oukitel RT3 pro (Andr. 14)
      Samsung XCover 4 (Andr. 9 Pie)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      More information about Workshops here

      pehaundefined 1 Reply Last reply
      0
      • Corjan Meijerinkundefined Offline
        Corjan Meijerinkundefined Offline
        Corjan Meijerink
        Developer
        wrote last edited by
        #3

        Haven't seen it myself!
        That said, it can indeed be caused by "incorrect" location updates.
        Not an issue exclusive to MRA.

        We haven't changed our own logic regarding the position updates but obviously we did update other internal tools (such as the HERE SDK) that handle the actual position changes. There might be something that changed in that.

        My hope would be that when we update those tools again, this issue would disappear again 🙂

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        • Lex.Kloet.RXundefined Offline
          Lex.Kloet.RXundefined Offline
          Lex.Kloet.RX
          RouteXpert
          wrote last edited by
          #4

          I had that same problem in the last (4.4.0) version.

          Geluk/verliefdheid is net als in je broek plassen. Iedereen ziet het alleen jij voelt het.

          Ducati Monster 1200 met Garmin Zümo XT
          Fiat 124 Spider/Camper Dethleffs met Navigation-App op Samsung Tab Active4 Pro
          MRA Lifetime Gold

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          • Thomas Neumeyerundefined Offline
            Thomas Neumeyerundefined Offline
            Thomas Neumeyer
            wrote last edited by
            #5

            I had also same issue with previous version.

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            • Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote last edited by
              #6

              Yes, it is not specific for version 5.

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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              • Forestundefined Offline
                Forestundefined Offline
                Forest
                wrote last edited by
                #7

                I have had a similar effect (but not with MyRoute) when having the phone at ~ 45° (not vertical, not horizontal).
                The direction to the center of the earth was changing, hesitating between to directions.

                BMW R1200RT LC (K52) 2015
                LG-H930 (V30)
                Android 9

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                • Paul Steinbergundefined Offline
                  Paul Steinbergundefined Offline
                  Paul Steinberg
                  wrote last edited by
                  #8

                  MRA does seem susceptible to small GPS corrections. As the original post mentions, the pointer does dance around when I’m stopped. If I close MRA and open Google Maps, the pointer remains stationary and points in the direction I’m looking.

                  2022 R1250GS
                  Google Pixel 10XL
                  Android Auto
                  Chigee AIO6

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                  • pehaundefined Offline
                    pehaundefined Offline
                    peha
                    wrote last edited by
                    #9

                    @Corjan-Meijerink Is it possible to downgrade my installation back to the last 4.*? How can this be done (where do I get the older .apk)? With the spinning and recalculating at every stop, the app really is not of much use as "everyday navigation on the city" (my main use case), unfortunately.

                    VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                    Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
                    Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

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                    • Con Hennekensundefined Offline
                      Con Hennekensundefined Offline
                      Con Hennekens
                      Alpha tester
                      wrote last edited by
                      #10

                      That can only be done by searching on an APK mirror.
                      Of course all that is beyond MRA support.
                      Have you tried tilting your device a bit, like @Forest suggested?

                      I am just an enthusiastic MRA user, and hope you will be one too!

                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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                      • pehaundefined Offline
                        pehaundefined Offline
                        peha
                        wrote last edited by peha
                        #11

                        Thanks, I'll probably look for the older APK then. No, I have not tryed changing the phone's tilt (its angle of inclination); I mount it with a SP Connect holder in a fixed position that hasn't changed for a long time, so it already was in that exact orientation when working without problems in 4.*. Also, when using the app in my car (different holder and position, same phone, different Carpuride), unfortunately the problem presents exactly the same: as soon as I stop, most of the time a map rotation and recalculation are triggered.

                        VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                        Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
                        Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

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                        • Hubert Thoringundefined Offline
                          Hubert Thoringundefined Offline
                          Hubert Thoring
                          Valued contributor
                          wrote last edited by
                          #12

                          Is this a HERE internal problem ???

                          Noticed to see as a hint:

                          • This also seems very familiar to me, one reason is that the MRA machine internally means that you turn and turns the map in the planned direction of the tour, unfortunately the MRA machine does not know exactly that you unfortunately had to stop before turning, and since it does not go any further, the card changes back and that goes back and forth....

                          Proposal for the MRA machine:

                          • The turn and the associated arrow position of the location should be followed more slowly and not hastily so that the turning can also be done safely on the map ...

                          So it is better solved with other apps and does not irritate so much.

                          • Currently it is important to know where the route should actually lead in such an incident and without looking at the map ..!

                          VG Hubert
                          Info Beta Test "Next App" dazu die Hardware .
                          iPad 9. Gen iOS 26.1 / iPhone 16e iOS 26.1 / iPhone Xr iOS 18.7.2 / PC mit MS Win11 /❗️MyRoute-App im Cradel und Remotek-One❗️ Info zu MRA & Remotek One

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                          • Jörgenundefined Jörgen

                            I noticed the same on my tablet.

                            pehaundefined Offline
                            pehaundefined Offline
                            peha
                            wrote last edited by peha
                            #13

                            @Corjan-Meijerink said in Map "spinning" when standing still:

                            Haven't seen it myself!
                            That said, it can indeed be caused by "incorrect" location updates.
                            Not an issue exclusive to MRA.

                            @Corjan-Meijerink You can see an example of the problem in this video (I had my passenger film this with their phone, so that my own phone was exactly as it always is while navigating and the "setup would not be compromised" by moving the phone that controls the navigation): once I stop at a traffic light during navigation, the map rotates. Often, that also triggers rerouting. It happens both in my car and on the motorcycle (same phone, different Carpuride devices).

                            This only happens with MyRouteApp; with other apps I use, this doesn't happen. It seems rude to post apps other than the one this forum is about, so I didn't include it, but I also had my passenger film a similar situation a few minutes later with a different app, same phone (unmoved), same ride, and no such unwanted rotation happens.

                            I really hope a solution might be found for this? ❓🙂

                            VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                            Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
                            Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

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                            • LE DIZES Freddyundefined Offline
                              LE DIZES Freddyundefined Offline
                              LE DIZES Freddy
                              wrote last edited by
                              #14

                              idem pour moi , il me semble que c'est surtout en ville , lorsque je m'arrête en campagne , je n'ai pas ce problème
                              ça le faisait aussi avec les autres versions

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                              • Peter Zehentreiterundefined Offline
                                Peter Zehentreiterundefined Offline
                                Peter Zehentreiter
                                wrote last edited by
                                #15

                                Can confirm that I had the same issue last week, with the new version 5, but it happened also in the previous version.
                                Pixel 9 / all settings up to date

                                BMW R 1250 GS
                                MRA Navigation & SilverFox C1 Controller
                                BMW Connected Ride Cradle
                                Wunderlich USB Ladebox mit Quadlock
                                Pixel 9 "online"
                                SPC Universal mount
                                Motorola Edge 40 "offline"
                                Sena SLR 3
                                Sena 50 R

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                                • pehaundefined Offline
                                  pehaundefined Offline
                                  peha
                                  wrote last edited by
                                  #16

                                  @Corjan-Meijerink Do you plan to investigate this phenomenon further, as it seems there are a number of users experiencing this, not just me?

                                  VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                                  Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
                                  Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

                                  1 Reply Last reply
                                  0
                                  • Corjan Meijerinkundefined Offline
                                    Corjan Meijerinkundefined Offline
                                    Corjan Meijerink
                                    Developer
                                    wrote last edited by
                                    #17

                                    I stand by my previous statement: https://forum.myrouteapp.com/post/71634 😉

                                    The issue is definitely not related to v5 specifically. Yes, it can be annoying but there are so many factors that can cause the issue which makes it hard to investigate. After driving with quite a bit of Android Auto / CarPlay lately I can only confirm that I did not observe the behavior.

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                                    0
                                    • Con Hennekensundefined Offline
                                      Con Hennekensundefined Offline
                                      Con Hennekens
                                      Alpha tester
                                      wrote last edited by
                                      #18

                                      I actually find it helpful for orienting on the surroundings... 😉
                                      But I never could discover under what circumstances it happens, and when not.

                                      I am just an enthusiastic MRA user, and hope you will be one too!

                                      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                                      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

                                      1 Reply Last reply
                                      0
                                      • pehaundefined Offline
                                        pehaundefined Offline
                                        peha
                                        wrote last edited by peha
                                        #19

                                        @Corjan-Meijerink said in Map "spinning" when standing still:

                                        The issue is definitely not related to v5 specifically.

                                        Thank you for your reply. It's possible that I just didn't notice it as much before. What I can say for sure, though, is that it now occurs at practically each and every single stop when driving through Berlin (i.e. every three minutes), which is really annoying and makes it necessary to memorize which way to go before your stop (so that one can drive the desired route despite the unwillingly recalculated navigation pointing in a wrong direction. And that's a bad thing for a navigation app, I would say!

                                        Yes, it can be annoying but there are so many factors that can cause the issue which makes it hard to investigate. After driving with quite a bit of Android Auto / CarPlay lately I can only confirm that I did not observe the behavior.

                                        It has been said by others above that it seems to be a problem while driving through the city rather than the countryside. Maybe you have driving mostly outside urban areas?

                                        I understand it might be hard to debug, but given that this happens with none of the other navigation apps I have installed, it's obviously a MRA-specific (or HERE-specific) problem. And I don't think the hardness of a problem's debuggability is a helpful measure in software engineering in order to achive a great product.

                                        VOGE DS 900 X: AA with Carpuride W702 (via Samsung S22 Ultra)
                                        Royal Alloy TG 300 S: Mounted Samsung S22 Ultra
                                        Skoda Citigo: AA with Carpuride W903 (via Samsung S22 Ultra)

                                        1 Reply Last reply
                                        0
                                        • Jörgenundefined Offline
                                          Jörgenundefined Offline
                                          Jörgen
                                          Valued contributor
                                          wrote last edited by
                                          #20

                                          Hi, I had this the other day on countryside. When I stopped the screen turns half to one site and then 360° to the other side and then stays mostly in other direction then you have to drive.
                                          When I tried to make a screen recording (what is difficult during driving) it was gone, I could not replicate it that day.
                                          I will try next time.

                                          Hardware
                                          iPhone 12 pro (iOS 18.7.1)
                                          Oukitel RT3 pro (Andr. 14)
                                          Samsung XCover 4 (Andr. 9 Pie)
                                          Wireless CarPlay mit (Elebest C650)
                                          Wired CarPlay (SEAT Arona - 2021)
                                          More information about Workshops here

                                          Con Hennekensundefined 1 Reply Last reply
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