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Deviation for an unknown reason

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • martin-phogel.de
    martin-phogel.de
    martin-phogel.de
    wrote on last edited by
    #1

    Hi everyone!

    This morning, I calculated a route that included a strange detour:

    Korfu.jpg

    I couldn't find any restrictions in either the Traffic Overlay or HERE Map Creator.

    Actually, I turned left at that point, which was possible and legal.

    Does anyone have an idea what caused the detour?

    Here is the link:
    https://www.myrouteapp.com/en/social/route/12383325?mode=share

    Brian McG 1 Reply Last reply
    0
    • martin-phogel.de martin-phogel.de

      Hi everyone!

      This morning, I calculated a route that included a strange detour:

      Korfu.jpg

      I couldn't find any restrictions in either the Traffic Overlay or HERE Map Creator.

      Actually, I turned left at that point, which was possible and legal.

      Does anyone have an idea what caused the detour?

      Here is the link:
      https://www.myrouteapp.com/en/social/route/12383325?mode=share

      Brian McG
      Brian McG
      Brian McG
      wrote on last edited by
      #2

      Hi @Martin-Wilcke the first thing to check when you come across this is to see what routing occurs with the OpenStreetMap & TomTom options
      If they allow the left turn then the issue is probably going to be with the Here map data

      You can then confirm what Here maps routing is like at Here WeGo
      In your case this does appear to be a Here map issue
      3239d926-7a6b-47ec-bb2d-a46740da4592-image.png

      Sometimes you can fix the errors by editing the Here map data at Here Map Creator
      fd7ad418-668e-4614-a4ee-e63cd15179db-image.png
      I have had a look there but cannot work out what the error is, so maybe a report to Here about the problem

      BlackView BV7100, Android 12
      Navigate "Routes as Tracks" in Offline mode with Offline Maps
      No Wifi, no internet, no interruptions, works well

      martin-phogel.de 1 Reply Last reply
      0
      • Brian McG Brian McG

        Hi @Martin-Wilcke the first thing to check when you come across this is to see what routing occurs with the OpenStreetMap & TomTom options
        If they allow the left turn then the issue is probably going to be with the Here map data

        You can then confirm what Here maps routing is like at Here WeGo
        In your case this does appear to be a Here map issue
        3239d926-7a6b-47ec-bb2d-a46740da4592-image.png

        Sometimes you can fix the errors by editing the Here map data at Here Map Creator
        fd7ad418-668e-4614-a4ee-e63cd15179db-image.png
        I have had a look there but cannot work out what the error is, so maybe a report to Here about the problem

        martin-phogel.de
        martin-phogel.de
        martin-phogel.de
        wrote on last edited by
        #3

        @Brian-McG said in Deviation for an unknown reason:

        Sometimes you can fix the errors by editing the Here map data at Here Map Creator

        I have had a look there but cannot work out what the error is, so maybe a report to Here about the problem

        Yes, that's exactly what I did, and I couldn't find an explanation either. Hence my question 🙂

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