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Question about membership

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  • D Griffinundefined Offline
    D Griffinundefined Offline
    D Griffin
    wrote last edited by D Griffin
    #1

    I am a lifetime gold member. I have a few buddies that I invited to use MRA. 2 of them went on their phones and created an account. The 3rd went on his computer and created an account. I recently started playing with the group and events functions. The 2 guys who did it on their phone, when I send them a join group request it puts a little square at the bottom of the group page with a kind of greyed out figure in the box. I assume this is because it's a pending request? The 3rd guy who used his computer doesn't show a box and not greyed out figure! Now all 3 guys when sent a request don't get anything in their emails, or on their MRA home page. It does say on the group page that there are 2 sent invites, Any ideas? Thanks! See attached pic

    20251026_193542.jpg

    Con Hennekensundefined 1 Reply Last reply
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    • D Griffinundefined D Griffin

      I am a lifetime gold member. I have a few buddies that I invited to use MRA. 2 of them went on their phones and created an account. The 3rd went on his computer and created an account. I recently started playing with the group and events functions. The 2 guys who did it on their phone, when I send them a join group request it puts a little square at the bottom of the group page with a kind of greyed out figure in the box. I assume this is because it's a pending request? The 3rd guy who used his computer doesn't show a box and not greyed out figure! Now all 3 guys when sent a request don't get anything in their emails, or on their MRA home page. It does say on the group page that there are 2 sent invites, Any ideas? Thanks! See attached pic

      20251026_193542.jpg

      Con Hennekensundefined Offline
      Con Hennekensundefined Offline
      Con Hennekens
      Alpha tester
      wrote last edited by Con Hennekens
      #2

      @D-Griffin said in Question about membership:

      Now all 3 guys when sent a request don't get anything in their emails

      I actualy DO get the invite in my mail, just tried to recreate your problem. It is possible though that your friends disabled notifications in their profile:

      995abb06-813b-45d1-8b0e-9774220dcb9e-image.png

      Also, when logged in, your friends should see a new notification (red dot) on their profile icon.

      59f4dac4-4bbf-4e58-81f0-cb9a72afd2df-image.png

      I am just an enthusiastic MRA user, and hope you will be one too!

      Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

      Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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      • D Griffinundefined Offline
        D Griffinundefined Offline
        D Griffin
        wrote last edited by D Griffin
        #3

        @Con-Hennekens im not sure about their notification settings, however here is what I see, (see attached pic). He sees nothing on his end, no red dot or anything, but he does appear in my "friends" but shaded out!
        20251027_193010.jpg

        Con Hennekensundefined 1 Reply Last reply
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        • D Griffinundefined D Griffin

          @Con-Hennekens im not sure about their notification settings, however here is what I see, (see attached pic). He sees nothing on his end, no red dot or anything, but he does appear in my "friends" but shaded out!
          20251027_193010.jpg

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #4

          @D-Griffin, Your opening question was about a group membership, but your picture above is about a friends request. Those are completely separate things. If you invite your friend as... well, friend ( 😉 ), your friend will see this when logged in:

          038519ff-59af-4c67-b94e-cbdab00d9460-image.png

          He needs to press the checkmark to accept you as his friend 😉
          Als, when taking these steps to help you, I received a mail as notification for the friend request.
          So, everything seems to work as intended. The problems you describe sound a lot like your friend hus multiple accounts (probably onaware, it happens a lot), and is looking into the wrong one.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

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          • D Griffinundefined Offline
            D Griffinundefined Offline
            D Griffin
            wrote last edited by
            #5

            thank you

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