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Error code 2 while importing track

Scheduled Pinned Locked Moved [Web] Problems, Bugs and other Issues
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  • Kerry Lebelundefined Offline
    Kerry Lebelundefined Offline
    Kerry Lebel
    wrote on last edited by
    #1

    This is a new one for me. Has anyone see the error message in this image while trying to import a route? I was importing a KMZ file for an upcoming coast to coast rally I am running. I would attach the KML file to the post but couldn't figure out how to do it. 🙂

    Screenshot 2026-02-10 at 12.13.13 PM.png

    Also

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    • Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRAundefined Offline
      Hans van de Ven MR.MRA
      Valued contributor
      wrote on last edited by
      #2

      Hi @Kerry-Lebel please share the original file

      Garmin Zumo XT3/XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)/...
      Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

      Kerry Lebelundefined 1 Reply Last reply
      0
      • Hans van de Ven MR.MRAundefined Hans van de Ven MR.MRA

        Hi @Kerry-Lebel please share the original file

        Kerry Lebelundefined Offline
        Kerry Lebelundefined Offline
        Kerry Lebel
        wrote on last edited by
        #3

        @Hans-van-de-Ven-MR.MRA

        I don't see a way to attach a file to my post. When I try to add it I get told I don't have enough priviledges.

        Screenshot 2026-02-11 at 1.47.11 PM.png

        Con Hennekensundefined 1 Reply Last reply
        0
        • Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRAundefined Offline
          Hans van de Ven MR.MRA
          Valued contributor
          wrote on last edited by
          #4

          Create a support ticket

          Garmin Zumo XT3/XT2/XT/BMW Connected Ride Navigator/MyRouteapp (The App)/...
          Een dag niet gelachen is een dag niet geleefd / Een route is net zo goed als deze uitgezet is.

          1 Reply Last reply
          0
          • Kerry Lebelundefined Kerry Lebel

            @Hans-van-de-Ven-MR.MRA

            I don't see a way to attach a file to my post. When I try to add it I get told I don't have enough priviledges.

            Screenshot 2026-02-11 at 1.47.11 PM.png

            Con Hennekensundefined Offline
            Con Hennekensundefined Offline
            Con Hennekens
            Alpha tester
            wrote on last edited by
            #5

            @Kerry-Lebel, only pictures are allowed. File sharing can be done through a link to a filesharing service, or Google drive or alike.

            I am just an enthusiastic MRA user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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            • Con Hennekensundefined Offline
              Con Hennekensundefined Offline
              Con Hennekens
              Alpha tester
              wrote on last edited by
              #6

              I have found KML and KMZ file to be not solid for import before. I always go with GPX. If you cannot get a GPX, you can convert your KML here:
              https://mygeodata.cloud/converter/kml-to-gpx

              I am just an enthusiastic MRA user, and hope you will be one too!

              Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

              Check out RideSleepRepeat.eu, a biker community for sharing stays across Europe

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