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  4. We continue with the Android Auto crashes.

We continue with the Android Auto crashes.

Scheduled Pinned Locked Moved [App] Android Auto & CarPlay
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  • b0hd1undefined b0hd1

    @Con-Hennekens It's not the same.

    If you don't mind, I'm closing my discussion with users of all levels, whether they're route experts (which I've also been), alpha testers, or similar.

    If the staff wants me to do any further testing, record the errors with an external camera, or do any other kind of testing, I'd be happy to. But I'm certain of the errors I'm pointing out, and it's exhausting going around in circles without a solution.

    @Corjan-Meijerink

    Nick Carthewundefined Online
    Nick Carthewundefined Online
    Nick Carthew
    RouteXpert
    wrote last edited by
    #13

    @b0hd1 Your initial comment stated that you believe the issue happens when your phone loses internet signal.
    I asked you if you have tried navigating offline, you replied with a one word answer - Yes.

    If you have tested full offline navigation why do you think that the issue is related to losing internet on your phone?

    I’m genuinely trying to help.

    Always willing to help if I can.
    Triumph Tiger 1200 XRT called Tina.
    MRA Navigation Next and SilverFox BJ8

    b0hd1undefined 1 Reply Last reply
    1
    • Nick Carthewundefined Nick Carthew

      @b0hd1 Your initial comment stated that you believe the issue happens when your phone loses internet signal.
      I asked you if you have tried navigating offline, you replied with a one word answer - Yes.

      If you have tested full offline navigation why do you think that the issue is related to losing internet on your phone?

      I’m genuinely trying to help.

      b0hd1undefined Offline
      b0hd1undefined Offline
      b0hd1
      wrote last edited by b0hd1
      #14

      @Nick-CarthewI don't believe in anything or anyone. I'm just sharing what I'm seeing in my case in case it helps other programmers. It probably has several flaws. Given how badly it performs, it's not surprising. It seems to be happening to Lluis too. But we're not being asked for error logs.
      As I mentioned before, I will not debate with users who can't do anything in the program's programming...

      Nick Carthewundefined Con Hennekensundefined 2 Replies Last reply
      -2
      • b0hd1undefined b0hd1

        @Nick-CarthewI don't believe in anything or anyone. I'm just sharing what I'm seeing in my case in case it helps other programmers. It probably has several flaws. Given how badly it performs, it's not surprising. It seems to be happening to Lluis too. But we're not being asked for error logs.
        As I mentioned before, I will not debate with users who can't do anything in the program's programming...

        Nick Carthewundefined Online
        Nick Carthewundefined Online
        Nick Carthew
        RouteXpert
        wrote last edited by
        #15

        @b0hd1 Why don’t you create a support ticket and include the log files?
        This is a community forum not a direct line to the developers.
        Yes Corjan does see posts on the forum but he hasn’t got the time to reply to them all.
        If you have a specific problem create a support ticket.

        Always willing to help if I can.
        Triumph Tiger 1200 XRT called Tina.
        MRA Navigation Next and SilverFox BJ8

        b0hd1undefined 1 Reply Last reply
        -1
        • b0hd1undefined b0hd1

          @Nick-CarthewI don't believe in anything or anyone. I'm just sharing what I'm seeing in my case in case it helps other programmers. It probably has several flaws. Given how badly it performs, it's not surprising. It seems to be happening to Lluis too. But we're not being asked for error logs.
          As I mentioned before, I will not debate with users who can't do anything in the program's programming...

          Con Hennekensundefined Offline
          Con Hennekensundefined Offline
          Con Hennekens
          Alpha tester
          wrote last edited by
          #16

          @b0hd1, I am sorry to say so but you are being blunt, and not for the first time. We are trying to help. Being able to replicate your problem would be very helpful for devs. I am confident that devs will ask for your logfile when you submit a ticket, but you won't even mention if you did. If you don't want our help, stick to the ticket and don't spread your frustration on the forum please.

          I am just an enthusiastic MRA user, and hope you will be one too!

          Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

          Streetpilot 2610 / Zumo 660 / Zumo 395 / Motorola Thinkphone + MRA app

          1 Reply Last reply
          -1
          • Nick Carthewundefined Nick Carthew

            @b0hd1 Why don’t you create a support ticket and include the log files?
            This is a community forum not a direct line to the developers.
            Yes Corjan does see posts on the forum but he hasn’t got the time to reply to them all.
            If you have a specific problem create a support ticket.

            b0hd1undefined Offline
            b0hd1undefined Offline
            b0hd1
            wrote last edited by b0hd1
            #17

            @Nick-Carthew No comment. GoodBye

            https://youtu.be/4SKGopQtn94?si=XQuD7SNHonuQv_rq

            6041926118618631645.jpg

            Nick Carthewundefined 1 Reply Last reply
            -1
            • b0hd1undefined b0hd1

              @Nick-Carthew No comment. GoodBye

              https://youtu.be/4SKGopQtn94?si=XQuD7SNHonuQv_rq

              6041926118618631645.jpg

              Nick Carthewundefined Online
              Nick Carthewundefined Online
              Nick Carthew
              RouteXpert
              wrote last edited by
              #18

              @b0hd1 Sorry but your unkindness and unwillingness to have an adult conversation with members of this forum that are genuinely trying to help you have earned you 7 days muted.

              Always willing to help if I can.
              Triumph Tiger 1200 XRT called Tina.
              MRA Navigation Next and SilverFox BJ8

              1 Reply Last reply
              -1
              • Corjan Meijerinkundefined Offline
                Corjan Meijerinkundefined Offline
                Corjan Meijerink
                Developer
                wrote last edited by Corjan Meijerink
                #19

                I do not appreciate the tone in this thread at all.
                Community members are assisting in resolving the issue which is the idea of a community forum 😉

                I have support tickets, I have read your forum messages and I have everything still open, pending and under investigation.

                Stability improved massively in v5 - it's not perfect yet (obviously).
                I responded in your other forum post that it's hard to discover the exact cause. It's definitely not easy to replicate like you say but that depends on many conditions. A lot of users are enjoying Android Auto and I am certain things improved.

                Yes, I am investigating everything but give me a break as there are also other responsibilities 😃 There hasn't been an update so obviously nothing has been improved yet.

                Please do continue reporting feedback. If you don't want community members to respond, just create a support ticket. You won't get their answers but just mine.

                I will keep this thread open but I won't tolerate any further non contributing comments or arguing between members. I do want to keep conversations going because every comment is valuable information.

                That @Marinus-van-Deudekom uses AA wirelessly almost flawless is the perfect example that it aint as easy as you say. I thank @Con-Hennekens and @Nick-Carthew for aiding in finding a cause which can help me.

                I also greatly appreciate @b0hd1 and @Lluis-Arasanz for taking the time to give feedback but please respect that there are also other things going on and definitely do not ever respond harsh to community members on a public forum dedicated to all users ♥

                Lluis Arasanzundefined 1 Reply Last reply
                4
                • Lluis Arasanzundefined Offline
                  Lluis Arasanzundefined Offline
                  Lluis Arasanz
                  wrote last edited by
                  #20

                  Hello everyone,
                  Regarding the comments addressed to me: Whenever a thread has been opened in the forum—at least from my point of view and how I use it—it has been to report a problem, a possible inference, an improvement, or strange behavior in the app or the website.
                  I have never posted anything as a complaint; I only point out what I observe and, based on my limited knowledge of application development, suggest possible causes that may be behind the malfunction.
                  Of course, I don’t claim to hold the “absolute truth,” but my experience as an IT Specialist, junior programmer, and Electronics technician gives me a certain perspective on what might be happening—or at least allows me to offer ideas that could open new lines of investigation.
                  That said, and I truly don’t want my words to be taken as an attack on anyone, what does not help in generating ideas (not solutions) in the forum are comments such as:

                  “Well, it works for me,”
                  “That can’t be,”
                  “Are you sure you did it right?”
                  “Are you using a ‘cheap’ device?”
                  ...

                  None of that helps. I’m simply sharing my tests, my results, and my conclusions.
                  Why don’t I open a support case? Because I don’t see it as something that is broken or incorrect. I see it as a part of the development that simply couldn’t be fully tested under all conditions by the developers and Alpha Testers.
                  I believe—and this is how I see it—that Beta Testers are the ones who can provide insights about the behavior and run tests in broader environments than Alpha testers. I don’t know how many Alpha or Beta testers there are, but surely the proportion is higher—or should be—for Beta testers.
                  With that in mind, I don’t understand why anyone should be prevented from speaking in the forum, presenting their conclusions or ideas, just because a member (I assume a respected one) doesn’t like what someone says—as long as no one is being disrespected.
                  I understand that someone may think a thread is going nowhere or that the conversation is trivial, but in that case I believe the ideal solution is to “close the thread,” not to block a user from writing anything for 7 days.
                  If this is the attitude, then it won’t matter what is written in this forum, and I will block myself. The only thing achieved by this is that no one will receive help or advice from me.
                  I hope the application improves and that the strange behaviors some users detect are resolved. I still think and believe that the app is excellent, and that the combination of Planner and Next is an unmatched duo.
                  I know there is a lot of development work behind it, and that a larger team of developers and analysts would be needed—which surely is not the case—so as much as possible, if I report anything from now on, it will be based on support cases.
                  That’s my contribution.
                  Regards
                  (Message written in Spanish and automatically translated by Copilot.)

                  Lluis Arasanz

                  • BMW F750GS
                    MotoMediaLink HW Interface for BMW's WonderWheel device
                  • Samsung A14 with Beta MyRoute-App (primary bike use)
                    Tasker and MMLink SW for Android App Control
                  • iPhone 14 with Beta MyRoute-App (personal and primary CP use)
                  1 Reply Last reply
                  3
                  • Corjan Meijerinkundefined Corjan Meijerink

                    I do not appreciate the tone in this thread at all.
                    Community members are assisting in resolving the issue which is the idea of a community forum 😉

                    I have support tickets, I have read your forum messages and I have everything still open, pending and under investigation.

                    Stability improved massively in v5 - it's not perfect yet (obviously).
                    I responded in your other forum post that it's hard to discover the exact cause. It's definitely not easy to replicate like you say but that depends on many conditions. A lot of users are enjoying Android Auto and I am certain things improved.

                    Yes, I am investigating everything but give me a break as there are also other responsibilities 😃 There hasn't been an update so obviously nothing has been improved yet.

                    Please do continue reporting feedback. If you don't want community members to respond, just create a support ticket. You won't get their answers but just mine.

                    I will keep this thread open but I won't tolerate any further non contributing comments or arguing between members. I do want to keep conversations going because every comment is valuable information.

                    That @Marinus-van-Deudekom uses AA wirelessly almost flawless is the perfect example that it aint as easy as you say. I thank @Con-Hennekens and @Nick-Carthew for aiding in finding a cause which can help me.

                    I also greatly appreciate @b0hd1 and @Lluis-Arasanz for taking the time to give feedback but please respect that there are also other things going on and definitely do not ever respond harsh to community members on a public forum dedicated to all users ♥

                    Lluis Arasanzundefined Offline
                    Lluis Arasanzundefined Offline
                    Lluis Arasanz
                    wrote last edited by
                    #21

                    @Corjan-Meijerink

                    I've never doubted your work, aptitude, dedication, or skill. Keep it up... But "Don't let success go to your head." Strive to ensure your development team is up to the standard this application deserves.

                    Warm regards, my friend.

                    Lluis Arasanz

                    • BMW F750GS
                      MotoMediaLink HW Interface for BMW's WonderWheel device
                    • Samsung A14 with Beta MyRoute-App (primary bike use)
                      Tasker and MMLink SW for Android App Control
                    • iPhone 14 with Beta MyRoute-App (personal and primary CP use)
                    1 Reply Last reply
                    0
                    • Corjan Meijerinkundefined Offline
                      Corjan Meijerinkundefined Offline
                      Corjan Meijerink
                      Developer
                      wrote last edited by
                      #22

                      Aah, I thought @b0hd1 go muted by someone personally. But that was generally.
                      My apologies, that was not necessary. He has been unmuted immediately.

                      I'll reach out to you both personally and lock this thread 🙂

                      1 Reply Last reply
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                      • Corjan Meijerinkundefined Corjan Meijerink locked this topic
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