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  4. V5.0.1 (430) - Unable to Download App Log in iOS

V5.0.1 (430) - Unable to Download App Log in iOS

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • Dave J 0undefined Offline
    Dave J 0undefined Offline
    Dave J 0
    Valued contributor
    wrote last edited by
    #1

    I tried to download the app logs with this new build in iOS with the long press on the Version/Build number in the ‘profile’ section but nothing appears to happen for me. However, with the same version on Android, there was no problem with the same procedure. Furthermore, there was no problem with this action with the previous build in iOS; I also undertook a re-install of the app but with no change with the iOS version.

    Kind Regards. Help where I can.
    Ducati Multistrada V4 Rally
    iPhone 15 Pro
    CHIGEE AIO-6 LTE
    Google Pixel 6 Pro - mounted on SP Connect Plus
    Ex Garmin XT2 and XT1 as well as Ex TomTom Rider User

    Rob Verhoeffundefined 1 Reply Last reply
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    • Dave J 0undefined Dave J 0

      I tried to download the app logs with this new build in iOS with the long press on the Version/Build number in the ‘profile’ section but nothing appears to happen for me. However, with the same version on Android, there was no problem with the same procedure. Furthermore, there was no problem with this action with the previous build in iOS; I also undertook a re-install of the app but with no change with the iOS version.

      Rob Verhoeffundefined Online
      Rob Verhoeffundefined Online
      Rob Verhoeff
      Alpha tester
      wrote last edited by
      #2

      @Dave-J-0 I can confirm your findings. Build 428 was the last build you can download logs in iOS

      BMW K1600GT-P (2013) with BMW Navigator | Nolan N100-5 with Sena 30K
      iOS on iPhone 13 & 16 (mounted on Quadlock)
      Apple CarPlay in VW T-Roc (wired)
      Routelab on MacBook Air & iMac (Tahoe & Ventura)

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