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SLOW loading route

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
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  • Bud 0undefined Offline
    Bud 0undefined Offline
    Bud 0
    wrote on last edited by
    #1

    What's up with this;

    "The route calculation seems to take very long. You can try resolving this by shortening your route or by adding a waypoint between your current waypoints."

    My planned route is short with plenty of waypoints.

    Bud

    1 Reply Last reply
    0
    • Corjan Meijerinkundefined Offline
      Corjan Meijerinkundefined Offline
      Corjan Meijerink
      Developer
      wrote on last edited by Corjan Meijerink
      #2

      Routes made with OSM indeed show some issues. Hopefully resolved soon.

      1 Reply Last reply
      0
      • Ger van Wunnik 0undefined Offline
        Ger van Wunnik 0undefined Offline
        Ger van Wunnik 0
        wrote on last edited by
        #3

        Same problem here, can’t load my routes. Not happy, wanted to go to Italy, but without functioning navigation…

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        0
        • Rory Burkeundefined Offline
          Rory Burkeundefined Offline
          Rory Burke
          wrote on last edited by
          #4

          Having the same problem. Planned routes are not opening the page stalls and keeps buffering then get a message can't calculate route. Very frustrating I have been months planning a 2000 mile 14 day trip now can't get at the routes. Tried downloading by Save As but no response either. Taking 10 guys on tour in a few days and no routes to share. Great

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          0
          • AWDC LAOundefined Offline
            AWDC LAOundefined Offline
            AWDC LAO
            wrote on last edited by
            #5

            IK heb ook problemen om de routes te genereren, ik ben zelfs een heele route verloren, alle waypoints zijn weg .....

            R1300GS Adv BlackPanther BMW, Apple MacBook Pro M4, Carpe Iter V4c, ervaring met TTR550, ZumoXT2 & iPhone 12 pro max.

            Aiello antoninoundefined 1 Reply Last reply
            0
            • Corjan Meijerinkundefined Offline
              Corjan Meijerinkundefined Offline
              Corjan Meijerink
              Developer
              wrote on last edited by
              #6

              The issue is really only with OSM.
              If you have a Gold / Navigation subscription, just use a different map (HERE / TomTom) for the time being.

              We are working around the clock to resolve the issue.

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              1
              • AWDC LAOundefined AWDC LAO

                IK heb ook problemen om de routes te genereren, ik ben zelfs een heele route verloren, alle waypoints zijn weg .....

                Aiello antoninoundefined Offline
                Aiello antoninoundefined Offline
                Aiello antonino
                wrote on last edited by
                #7

                @AWDC-LAO The same thing happened to me some time ago, I opened a ticket and the support guys recovered all the missing waypoints, but I've never used OSM but only HERE

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