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    [App] Problems, Bugs and other Issues
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    • Thomas Neumeyer
      Thomas Neumeyer last edited by

      Hello, after the app works fine again, thanks for the fast support, I have a question regarding the start screen (map). If I am not on a route or track how can I use the initial screen just for orientation when I have no connection to internet? Can it be that the downloaded offline maps have nothing to do with the start screen?

      Adrian Avram 1 Reply Last reply Reply Quote 0
      • Adrian Avram
        Adrian Avram @Thomas Neumeyer last edited by

        @Thomas-Neumeyer correct ... main screen uses internet, not the offline (downloaded) maps from your phone. Another BS issue with this app ...
        Just like the issues that appear when internet drops on the phone ...

        Best regards,
        Adrian

        Samsung S24 Ultra using Android Auto
        MyRoute-APP (Planner+Navigation, GOLD Lifetime)
        Honda NC750X (2021) with CHIGEE Aio-5 Play

        Thomas Neumeyer Con Hennekens 2 Replies Last reply Reply Quote -1
        • Thomas Neumeyer
          Thomas Neumeyer @Adrian Avram last edited by

          @Adrian-Avram I see...thanks Adrian

          1 Reply Last reply Reply Quote 1
          • Con Hennekens
            Con Hennekens @Adrian Avram last edited by

            @Adrian-Avram, that is not an issue, that's how it is designed, and it is designed like that for reasons. You visit here regularly, so you will probably have read that a "free-ride" mode like some people seem to need very badly is in the works (and will be HERE based, including the offline maps). If you want help with issues with dropping internet connections, it is wise to open a new topic, or submit a support ticket. I think we can do without the negativity.

            I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
            I am just an enthusiastic user, and hope you will be one too!

            Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

            Thomas Neumeyer 1 Reply Last reply Reply Quote 1
            • Thomas Neumeyer
              Thomas Neumeyer @Con Hennekens last edited by

              @Con-Hennekens Thanks for the explanation, do you have further information when this free ride option might be available? I found posts from mid of last year where it was mentioned that it is planned.

              Con Hennekens 1 Reply Last reply Reply Quote 0
              • Con Hennekens
                Con Hennekens @Thomas Neumeyer last edited by

                @Thomas-Neumeyer, that is true. The idea was picked up some time ago indeed. I am sorry but I cannot give you an ETA on this (not my place, nor my knowledge). There are some technical things to be solved, and HERE plays a big part in the details of such a feature. But it certainly has the attention of the devs.

                I am not affiliated with MyRoute-App. The help I am offering is entirely voluntary.
                I am just an enthusiastic user, and hope you will be one too!

                Most motorcycle problems are caused by the nut that connects the handlebar to the saddle.

                Thomas Neumeyer 1 Reply Last reply Reply Quote 0
                • Thomas Neumeyer
                  Thomas Neumeyer @Con Hennekens last edited by

                  @Con-Hennekens I would say after implementation of that no other app or device is required anymore. Lets see.

                  1 Reply Last reply Reply Quote 0
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