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  4. Unreadable Flickering map screen

Unreadable Flickering map screen

Scheduled Pinned Locked Moved [App] Problems, Bugs and other Issues
15 Posts 8 Posters 3.2k Views 4 Watching
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  • Thomas Neumeyer Thomas Neumeyer

    @daryl-4 And I started a ticket here. Hope it will be solved soon.

    Jörgen
    Jörgen
    Jörgen
    Valued contributor
    wrote on last edited by
    #4

    @Thomas-Neumeyer Correct way. 👍

    Hardware
    iPhone 12 pro (iOS 26.2.1)
    iPad (7.Gen.) 18.7.3
    Oukitel RT3 Pro (Andr. 14)
    Wireless CarPlay mit (Elebest C650)
    Wired CarPlay (SEAT Arona - 2021)
    MRA Workshops in Deutsch sind hier zu finden

    1 Reply Last reply
    0
    • Neil q Neil q

      I have MRA on a Samsung Galaxy Active Tab 3. In all other apps the screen behaves normally -- this includes DMD2 and Google Maps.

      When I open MRA the map screen remains blank. I can go to the muni, which displays correctly, and log into my account within the app.

      I have even downloaded the offline maps and there is still no map displayed.

      Then from time to time the screen just goes crazy, with the main map screen flickering but with the title bar and map buttons still visible

      I have cleared the app cache and data, uninstalled and reinstalled the app, and factory reset the tablet with no change

      App version 4.3.7-385

      Any ideas?

      Thx

      Neil

      Jörgen
      Jörgen
      Jörgen
      Valued contributor
      wrote on last edited by
      #5

      @Neil-q What is your Android version, also 13?

      Hardware
      iPhone 12 pro (iOS 26.2.1)
      iPad (7.Gen.) 18.7.3
      Oukitel RT3 Pro (Andr. 14)
      Wireless CarPlay mit (Elebest C650)
      Wired CarPlay (SEAT Arona - 2021)
      MRA Workshops in Deutsch sind hier zu finden

      Neil q 1 Reply Last reply
      0
      • Thomas Neumeyer Thomas Neumeyer

        @daryl-4 And I started a ticket here. Hope it will be solved soon.

        daryl 4
        daryl 4
        daryl 4
        wrote on last edited by
        #6

        @Thomas-Neumeyer Danke dir. Das Ticket schreiben hat sich (bei mir) bei Problemen in der Vergangenheit als sinnlose Zeitverschwendung eingeprägt.

        Thomas Neumeyer 1 Reply Last reply
        0
        • daryl 4 daryl 4

          @Thomas-Neumeyer Danke dir. Das Ticket schreiben hat sich (bei mir) bei Problemen in der Vergangenheit als sinnlose Zeitverschwendung eingeprägt.

          Thomas Neumeyer
          Thomas Neumeyer
          Thomas Neumeyer
          wrote on last edited by
          #7

          @daryl-4 Echt, dachte die sind hier darauf bedacht das die App funktioniert. Aber wir sind nicht die einzigen die hier Probleme nach dem Update haben. Mal sehen.

          simon ward 1 Reply Last reply
          0
          • Thomas Neumeyer Thomas Neumeyer

            @daryl-4 Echt, dachte die sind hier darauf bedacht das die App funktioniert. Aber wir sind nicht die einzigen die hier Probleme nach dem Update haben. Mal sehen.

            simon ward
            simon ward
            simon ward
            wrote on last edited by
            #8

            @Thomas-Neumeyer I have the exact same problem as you are having.Opened a ticket but had no luck yet.Has your problem been solved.

            Neil q 1 Reply Last reply
            0
            • simon ward simon ward

              @Thomas-Neumeyer I have the exact same problem as you are having.Opened a ticket but had no luck yet.Has your problem been solved.

              Neil q
              Neil q
              Neil q
              wrote on last edited by
              #9

              Thanks everyone.

              Reason I didn't open a ticket first...

              I did think there was a possibility it was hardware related even thought it only affected MRA.... This tablet only really runs MRA and a couple of other Nav apps... I wondered if it was just coincidence that it only occurred in MRA... After posting I tried MRA on a couple of other Android devices and it works fine... This made me even more suspect hardware. As others have the fault then I guess it's within MRA and I'll wait for a fix

              Samsung Active Tab 3
              Android 13

              Hardware

              Google Pixel 7 Android 16
              Samsung Active Tab 3 Android 13
              Lenovo TBX606X Android 10

              1 Reply Last reply
              0
              • Jörgen Jörgen

                @Neil-q What is your Android version, also 13?

                Neil q
                Neil q
                Neil q
                wrote on last edited by
                #10

                @Jörgen yes Android 13

                MRA works fine on my phone - Pixel7 with Android 15

                And works fine on another tablet Lenovo TBX606x on Android 10

                Hardware

                Google Pixel 7 Android 16
                Samsung Active Tab 3 Android 13
                Lenovo TBX606X Android 10

                1 Reply Last reply
                0
                • Paul Johnson 5
                  Paul Johnson 5
                  Paul Johnson 5
                  wrote on last edited by
                  #11

                  Hi

                  I have the same problem with my Galaxy Tab 3 (Android 13) and also have a ticket open.

                  Tried a factory reset etc - no joy.

                  When I navigate a pre-planned route the map appears, otherwise blank or a flickering screen.

                  1 Reply Last reply
                  0
                  • Jörgen Jörgen referenced this topic on
                  • Corjan Meijerink
                    Corjan Meijerink
                    Corjan Meijerink
                    Developer
                    wrote on last edited by
                    #12

                    We are working on a fix.
                    Apologies for the inconvenience.

                    Neil q 1 Reply Last reply
                    2
                    • Corjan Meijerink Corjan Meijerink

                      We are working on a fix.
                      Apologies for the inconvenience.

                      Neil q
                      Neil q
                      Neil q
                      wrote on last edited by
                      #13

                      @Corjan-Meijerink

                      Thankyou. Is there any way to get back to a previous version in the mean time?

                      Hardware

                      Google Pixel 7 Android 16
                      Samsung Active Tab 3 Android 13
                      Lenovo TBX606X Android 10

                      a white mouse on the motorbike 1 Reply Last reply
                      1
                      • Neil q Neil q

                        @Corjan-Meijerink

                        Thankyou. Is there any way to get back to a previous version in the mean time?

                        a white mouse on the motorbike
                        a white mouse on the motorbike
                        a white mouse on the motorbike
                        Valued contributor
                        wrote on last edited by
                        #14

                        @Neil-q Yes, maybe it would be smart to make a downgrade possible!
                        So if something like this appears, you do not have to wait for a fix to be ready.

                        I can so imagine that while on holiday, driving abroad, I do need that at that time!

                        met een R1250RT met TFT en BMW Connected Ride App (die dus nog steeds niet voldoet!) ; M.R.A. in combinatie met de Carpuride W702 (voor Android op de Motor!), de Garmin Zumo XT als backup en een Samsung Galaxy S24

                        simon ward 1 Reply Last reply
                        1
                        • a white mouse on the motorbike a white mouse on the motorbike

                          @Neil-q Yes, maybe it would be smart to make a downgrade possible!
                          So if something like this appears, you do not have to wait for a fix to be ready.

                          I can so imagine that while on holiday, driving abroad, I do need that at that time!

                          simon ward
                          simon ward
                          simon ward
                          wrote on last edited by
                          #15

                          @white-mouse A downgrade would be good or something.Just so happens i am off work for 2 weeks and want to go on trip.Waiting for the fix.

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