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  4. 4.1.3 - Not working offline

4.1.3 - Not working offline

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • RetiredWingManundefined RetiredWingMan

    @Con-Hennekens if I understand correctly, he does not have a route. He is using search to generate an A to B route.

    ATLastundefined Offline
    ATLastundefined Offline
    ATLast
    wrote on last edited by
    #16

    @RetiredWingMan said in 4.1.3 - Not working offline:

    if I understand correctly, he does not have a route. He is using search to generate an A to B route.

    Correct.

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    • RetiredWingManundefined RetiredWingMan

      @ATLast. I have to agree with Con Hennekens that you must be missing an area map. I tried playing with various options. Note, if I have no internet then the curvy options are not available. I have offline navigation turned on.

      Internet connection NOT available: if I don't have downloaded maps I can't even get this far.
      Screenshot_20240527_100713.jpg

      Internet connection available:
      Screenshot_20240527_100825.jpg

      ATLastundefined Offline
      ATLastundefined Offline
      ATLast
      wrote on last edited by
      #17

      @RetiredWingMan said in 4.1.3 - Not working offline:

      I have to agree with Con Hennekens that you must be missing an area map.

      Well, look at the screenshots of the status of the offline maps I posted : you will see the maps of Belgium and France are downloaded.
      If you press the X button on the right, the program will propose you to remove them.

      By the way, before I leave, I always check that, basic precaution.when I go abroad.

      RetiredWingManundefined 1 Reply Last reply
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      • M. Schrijverundefined Offline
        M. Schrijverundefined Offline
        M. Schrijver
        Valued contributor
        wrote on last edited by
        #18

        @ATLast
        When i try it on my phone. I see a different with your screenshots.
        My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

        If i translate the French error message. I says something like it cannot the reach the destination

        (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

        ATLastundefined 1 Reply Last reply
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        • ATLastundefined ATLast

          @RetiredWingMan said in 4.1.3 - Not working offline:

          I have to agree with Con Hennekens that you must be missing an area map.

          Well, look at the screenshots of the status of the offline maps I posted : you will see the maps of Belgium and France are downloaded.
          If you press the X button on the right, the program will propose you to remove them.

          By the way, before I leave, I always check that, basic precaution.when I go abroad.

          RetiredWingManundefined Offline
          RetiredWingManundefined Offline
          RetiredWingMan
          Valued contributor
          wrote on last edited by
          #19

          @ATLast sorry, I can't help any more from here (Canada). I suggest you enter a Support request. Perhaps they can figure out the problem.

          2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

          ATLastundefined 1 Reply Last reply
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          • RetiredWingManundefined RetiredWingMan

            @ATLast sorry, I can't help any more from here (Canada). I suggest you enter a Support request. Perhaps they can figure out the problem.

            ATLastundefined Offline
            ATLastundefined Offline
            ATLast
            wrote on last edited by
            #20

            @RetiredWingMan said in 4.1.3 - Not working offline:

            sorry, I can't help any more from here (Canada). I suggest you enter a Support request. Perhaps they can figure out the problem.

            Thank you a lot for your time and your suggestions.
            I hope the people @mra read these posts...

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            • M. Schrijverundefined M. Schrijver

              @ATLast
              When i try it on my phone. I see a different with your screenshots.
              My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

              If i translate the French error message. I says something like it cannot the reach the destination

              ATLastundefined Offline
              ATLastundefined Offline
              ATLast
              wrote on last edited by
              #21

              @M-Schrijver said in 4.1.3 - Not working offline:

              My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

              The endpoint is set by the program: I simply enter the address.

              M. Schrijverundefined 1 Reply Last reply
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              • RetiredWingManundefined RetiredWingMan

                @ATLast. I have to agree with Con Hennekens that you must be missing an area map. I tried playing with various options. Note, if I have no internet then the curvy options are not available. I have offline navigation turned on.

                Internet connection NOT available: if I don't have downloaded maps I can't even get this far.
                Screenshot_20240527_100713.jpg

                Internet connection available:
                Screenshot_20240527_100825.jpg

                ATLastundefined Offline
                ATLastundefined Offline
                ATLast
                wrote on last edited by
                #22

                @RetiredWingMan said in 4.1.3 - Not working offline:

                I have to agree with Con Hennekens that you must be missing an area map. I tried playing with various options. Note, if I have no internet then the curvy options are not available. I have offline navigation turned on.
                Internet connection NOT available: if I don't have downloaded maps I can't even get this far.

                But that doesn't match the situation I was in: if you look at the screenshots I posted when I was facing the problem, you'll see there was a 5G connexion.
                I don't rule out a "special" behaviour of the French roaming operator but, as I said, I conducted a few tests on my own to check if the Internet was available or not: the New York Times refreshed its page and mails and Whatsapp were ok.

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                • ATLastundefined ATLast

                  @M-Schrijver said in 4.1.3 - Not working offline:

                  My endpoint is placed on the road. Yours is not. Could this have something to do the problem.

                  The endpoint is set by the program: I simply enter the address.

                  M. Schrijverundefined Offline
                  M. Schrijverundefined Offline
                  M. Schrijver
                  Valued contributor
                  wrote on last edited by
                  #23

                  @ATLast
                  I did also and mine is put in middle of the road. I enter the address i could read from your screenshots

                  (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

                  ATLastundefined 1 Reply Last reply
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                  • M. Schrijverundefined M. Schrijver

                    @ATLast
                    I did also and mine is put in middle of the road. I enter the address i could read from your screenshots

                    ATLastundefined Offline
                    ATLastundefined Offline
                    ATLast
                    wrote on last edited by
                    #24

                    @M-Schrijver said in 4.1.3 - Not working offline:

                    I did also and mine is put in middle of the road. I enter the address i could read from your screenshots

                    I use a Google Pixel 8 Pro on Android 14, are you on Android ?
                    It is strange that you cannot get the same result as me.

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                    • M. Schrijverundefined Offline
                      M. Schrijverundefined Offline
                      M. Schrijver
                      Valued contributor
                      wrote on last edited by
                      #25

                      Yes Pixel 6 Pro and Android 14

                      Screenshot_20240528-202923.png

                      (I use MRA Next only on Android Auto. Every comment, suggestion, etc will be based on my usage with Android Auto)

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