No spoken instructions

[Andre Muller]

@Andre-Muller Corjan, quick update; I reset my iPhone and now it works. I now get a slow male voice

[Corjan Meijerink]

Super! In a future update the voice will be configurable

[Andre Muller]

@Corjan-Meijerink Unfortunately the voice prompts only worked once on my iPhone 12 Pro after reset. Since today again silence, even after another reset. There is definately something wrong with voice prompts / audio warnings on an iPhone 12 Pro

[Corjan Meijerink]

@Andre-Muller Thanks for letting us know!

[Andre Muller]

@Corjan-Meijerink Also in the latest version I have no spoken instructions or warnings. Just to clarify, I have so far used the app to navigate from A to B using Here map. During navigation I see the same issues as what others quote on this forum, but am I the only one that gets no spoken instructions or audio warnings? In the old Navigation app this works just fine for me, but in the new app I only get silence………and yes I have toggled the switches under settings

[Corjan Meijerink]

@Andre-Muller Interesting, we will try to investigate a bit more

[Hubert Thoring]

@Corjan-Meijerink : Hallo @ll, dieses zur Info,
ich habe ein iPhone Xr, das Thema Ansage hat mich auch schon mehrmals etwas beschäftigt. Da ich eigentlich das Handy immer auf "Stumm = kein Klingelton" stehen habe geht man davon aus das eine App MRA Navigation Next App, die navigieren soll den Lautsprecher automatisch normal nutzt oder Bluetooth und gekoppelte Geräte verwendet, aber das scheint wohl nicht so zu sein.

Also: Mal versuchen das Telefon nicht auf "Stumm = kein Klingelton" zu stellen und dann mal das Routing starten und versuchen....., hier lag bei mir der Hase im Pfeffer vergraben.

VG Hubert

Hello @ll, this for info,
I have an iPhone Xr, the topic of announcements has occupied me several times. Since I actually always have the cell phone set to "mute = no ringtone", one assumes that an app MRA Navigation Next App that is supposed to navigate automatically uses the speaker normally or uses Bluetooth and paired devices, but that doesn't seem to be the case .

So: Let's try not to set the phone to "mute = no ringtone" and then start the routing and try....., here was the rub in my pepper.

VG Hubert

[Andre Muller]

@Corjan-Meijerink Today I ‘solved’ the issue. When I switch bluetooth completely off on my iPhone 12 Pro, voice instructions and audio warnings work fine in the new app. As soon as I switch bluetooth on, but according to my iPhone NOT connected to any device, the audio stops working. The same test with the old Navigation app does not give this problem and voice instructions continue irrespective of whether bluetooth is switched on or off. Hope this helps looking for the solution……….

[Corjan Meijerink]

@Andre-Muller Thanks for the input!

[Corjan Meijerink]

The upcoming update has significant improvements with regards to fully completing voice instructions! We aim to release this update in the end of this week

[Hubert Thoring]

@Corjan-Meijerink Danke !