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  3. problems with new MRA iPad and iPhone app

problems with new MRA iPad and iPhone app

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  • Aiello antoninoundefined Offline
    Aiello antoninoundefined Offline
    Aiello antonino
    wrote on last edited by
    #1

    I am sending you this video with a description of all the problems I encounter both on the iPad and on the iPhone, so it is practically unusable, it seems to me that it has gotten worse instead of improving
    https://photos.app.goo.gl/hiayy3m233MmuNy49

    PAD 0undefined 1 Reply Last reply
    0
    • Aiello antoninoundefined Aiello antonino

      I am sending you this video with a description of all the problems I encounter both on the iPad and on the iPhone, so it is practically unusable, it seems to me that it has gotten worse instead of improving
      https://photos.app.goo.gl/hiayy3m233MmuNy49

      PAD 0undefined Offline
      PAD 0undefined Offline
      PAD 0
      wrote on last edited by
      #2

      @aiello-antonino This is all very familiar to me and has been frequent but randomly occurring for much, if not all of my 1 year subscription (due to expire in 9 days). In my experience, constant refreshing and exiting the app is required when Street View is engaged for more than brief periods of limited use. This badly compromises the app’s usefulness and negates a significant advantage over BaseCamp since Garmin dropped access to Google Earth/Street View from it. I have reported such problems and they have seemed to get sorted for a while, but then they reoccur.

      I like Routeplanner in general, but its being a mobile platform with direct access to Street View was a big part of my subscribing. It seems clear there are broad, persistent and fundamental issues with iOS at MRA, and these very much extend to the iOS Navigation app too. My experience with the Android version of that app, just yesterday makes that abundantly clear. I must take a look at Routeplanner on Android to see does it struggle similarly…

      N.B. I just tried to send this and found that the blue header strip with the send arrow, along with the various buttons below it had disappeared. The refresh button didn’t rectify it so the back button (i.e. top LH corner of screen) had to be used. Luckily, I was able to copy the above, return to @Aiello-antonino’s post and paste it into my second attempt. More evidence of MRA iOS incompetence?🤷

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      • PAD 0undefined Offline
        PAD 0undefined Offline
        PAD 0
        wrote on last edited by
        #3

        Checked on Android device and is fine. What a surprse!

        It also works ok in Windows using a browser (Qwant/Firefox).

        Aiello antoninoundefined 1 Reply Last reply
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        • PAD 0undefined PAD 0

          Checked on Android device and is fine. What a surprse!

          It also works ok in Windows using a browser (Qwant/Firefox).

          Aiello antoninoundefined Offline
          Aiello antoninoundefined Offline
          Aiello antonino
          wrote on last edited by
          #4

          @pad-0 for me too, the street view option was essential for my registration! otherwise there are many other route planners, like kurviger, the first one that comes to mind, who can do the same things!

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