Skip to content

[Beta] Problems, Bugs and other Issues

1.2k Topics 7.5k Posts
  • Battery drain APP Version 3.2.15 vs 3.2.17

    4
    1 Votes
    4 Posts
    101 Views
    @DerRoteBlitz Thanks for the compliment! We have reached out to HERE regarding the battery usage. On our side nothing has changed between the different Beta versions. We hope to fix this issue in the near future!
  • Gesproken aanwijzingen hapert soms

    2
    0 Votes
    2 Posts
    42 Views
    @F-vd-Munckhof de verbetering van de audio heeft de aandacht op dit moment. Bij de public release zou dit verbeterd moeten zijn.
  • Translation

    5
    0 Votes
    5 Posts
    72 Views
    Some more translations to be corrected. [image: 1686688149928-screenshot_20230612-100132.png] Klicken Sie hier, um zwischen... [image: 1686688192535-screenshot_20230612-100255.png] Mit einem einzigen Tastendruck können Sie die Sprachansage aktivieren oder deaktivieren.
  • Download Aggiornamento Mappe

    2
    0 Votes
    2 Posts
    38 Views
    @Vikings-Bikers coming update will have a lot of changes that improve the stability of the offline maps!
  • Android 14 - Beta 3 Crash

    2
    0 Votes
    2 Posts
    43 Views
    @Dave-J-0 thanks! I believe Android 14 isn’t scheduled for public release within the coming months but we will definitely make sure there aren’t issues when released! Appreciate your effort of checking!
  • Very very small issue: textbox

    12
    0 Votes
    12 Posts
    136 Views
    @richtea999 Will be fixed in the next update
  • Bochtige route verboden inrijden

    3
    0 Votes
    3 Posts
    78 Views
    @Marcel-4n, ze opzoeken zal hij niet doen maar als ze niet als verboden op de kaart staan zullen ze ook niet vermeden worden. Als ik alleen rij laat ik me daar overigens weinig aan gelegen liggen (foei!) maar met groepen is dat natuurlijk heel vervelend.
  • Favoriten einfach anlegen

    3
    0 Votes
    3 Posts
    65 Views
    @Corjan-Meijerink : Danke dafür !
  • This topic is deleted!

    2
    0 Votes
    2 Posts
    6 Views
    No one has replied
  • Geluid spraakinstructies heel stil na update(s)

    12
    0 Votes
    12 Posts
    301 Views
    Audio settings are being improved as we speak. It will be available next update.
  • Pointer not repositioning correctly after scolling

    4
    0 Votes
    4 Posts
    63 Views
    @mouckatrongmail-com In the latest update we've fixed a issue with the location of the position icon on screen. Please let us know if you still have the issue.
  • Tracklog MRA => upload Navigation

    2
    0 Votes
    2 Posts
    33 Views
    @Elien-Vandamme In the old app, you can't. Soon it will be replaced by the new app and that will succeed.
  • No audio

    6
    0 Votes
    6 Posts
    130 Views
    @Corjan-Meijerink Out with my partner yesterday in the car, she was driving, I tried again and voice instructions worked perfectly for the entire route. It even mentioned a landmark educational establishment in one of the turn instructions, this was passed after the turn. Particularly impressed with that. If I had managed more on-bike experimentation I would be considering removing my Garmin and just rely on the phone for this week's trip to Germany... Alas, that's not the case as work and life have prevented that.
  • Error in a sequence when zooming on "show route"

    14
    0 Votes
    14 Posts
    115 Views
    @Corjan-Meijerink I thought I understood that the Compass icon had a dual function: to center the view and switch between 2D and 3D modes (in addition to showing the route by long-pressing). To my surprise, if I long-press and then zoom on that view, when I subsequently tap on the Compass, in my opinion, it doesn't center the view properly in 2D. But it's just a minor detail of my own appreciation without much importance.
  • Error centering the route

    11
    0 Votes
    11 Posts
    123 Views
    @Corjan-Meijerink Taking advantage of the opportunity of a long morning journey, I conducted several tests, and it hasn't failed again. It was possibly just an isolated incident yesterday.
  • Android Lag vs iOS

    5
    0 Votes
    5 Posts
    56 Views
    @Corjan-Meijerink Not your fault as this does appear to be an Android specific issue. The difference is very obvious when you put the 2 systems running next to each other. I am sure HERE will help. May be worth reaching out to Google as well as I read a number of reports that suggested Google may be aware of GPS-specific bugs. That said, I have not had any experience of Google from a dev perspective. Nonetheless, the app is superb and, for me, I am still using the app for my travels.
  • Scherm in Android blijft zwart Kia Niro en xiaomi Mi 10

    7
    0 Votes
    7 Posts
    90 Views
    @Dikke-Wim dit werd nogal gesignaleerd, maar omdat het geen consequent probleem is kan het moeilijk nagebootst worden… en is het nog veel moeilijker om op te lossen. Ikzelf heb het bv. nog nooit gehad…
  • Huidige positie mijden

    9
    0 Votes
    9 Posts
    59 Views
    Gelukt. Ik heb de tracklock verwijderd.
  • Updating

    5
    0 Votes
    5 Posts
    68 Views
    @Roger-Doidge and if you have an Apple device you open TestFlight en update the app.
  • Android Auto : unusable.

    5
    0 Votes
    5 Posts
    67 Views
    @ATLast this is how it should work for now! We are working on making sure the app can launch directly from Android Auto (this already works for CarPlay)
ACTIVE USERS POPULAR TOPICS MY GROUPS