Error whilst loading

[Richard 18]

When I enter the ‘Routes’ section, none of my library of routes are displayed.

Instead of which I see:

I have never had this problem before. Everything is usually very reliable.

I have tried closing down my iPad and restating it and tried logging out / logging back into the website. Neither made any difference.

Thank you for any help.

Richard

[Adrian Avram]

Same ...

[Richard 18]

Thank you, Adrian.

At least it’s not just me.

I guess it must be a problem at their end.

[Adrian Avram]

@Richard-18 I am guessing their database server is down.
What is weird is that tracklogs are there ...

[Richard 18]

Indeed so. I spotted that, too.

Odd, as routes that I have made public and embedded into a forum, are visible.

[Arjan de Vries]

same here

[Edgar Uhl]

Same here. I can still create a new route from there and it will end up in the root of the Routes and it will sync it to the app. The app tells me I don't have an internet connection when I go to routes but it still syncs any new route created.

[MotorradTeam Mannheim]

same here

[P van der Meulen]

In the app it says "no internet" so my guess is a problem on the server side of MRA indeed

[Richard 18]

Forgive me, please.

I hadn’t realised that there was an existing post and thread on the same issue.

[Richard 18]

@Edgar-Uhl said in Error whilst loading:

Same here. I can still create a new route from there and it will end up in the root of the Routes and it will sync it to the app. The app tells me I don't have an internet connection when I go to routes but it still syncs any new route created.

I too can create a fresh route. However, if I try to summon up my library of Routes, to say overlay one or two on the map, nothing happens. It’s stuck on ‘loading’.

The website ‘library’ (I can’t think of a better word) is clearly down.

Hey-ho, they’ll mend it…. I hope

[Hubert Thoring]

Look there, it's being worked on, some patience ...

https://forum.myrouteapp.com/post/68755

Note: Synchronizing with the mobile phone or tablet is still possible ...