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Navigation arrow off the screen

Scheduled Pinned Locked Moved [Beta] Problems, Bugs and other Issues
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  • RetiredWingManundefined Online
    RetiredWingManundefined Online
    RetiredWingMan
    Valued contributor
    wrote on last edited by
    #1

    I was out for a ride yesterday. I stopped for gas but did not stop navigation of my A to B route. I used my phone to pay for gas. I may have moved the screen around and closed the screen. When I got back to navigation the vehicle indicator was off the right side. Cycling through the direction arrow did not fix it. I had to restart the navigation. I don't know what caused the issue.Screenshot_20250316_090154.jpg

    2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

    Guzzistundefined 1 Reply Last reply
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    • RetiredWingManundefined RetiredWingMan

      I was out for a ride yesterday. I stopped for gas but did not stop navigation of my A to B route. I used my phone to pay for gas. I may have moved the screen around and closed the screen. When I got back to navigation the vehicle indicator was off the right side. Cycling through the direction arrow did not fix it. I had to restart the navigation. I don't know what caused the issue.Screenshot_20250316_090154.jpg

      Guzzistundefined Offline
      Guzzistundefined Offline
      Guzzist
      wrote on last edited by
      #2

      @RetiredWingMan not sure, how to resolve, because I can't force such a situation now.
      But I believe: if you tap on the compas icon (second last right side down), to change map orientation, this will re focus the vehicle indicator back to center.
      You may tap again, until you will be switched back to the map orientation you have been used bevore (because of several different map orientations which can be selected by tapping this icon).

      Nothing is impossible ;-)
      In past: GARMIN Zumo 210->GARMIN Zumo 395->GARMIN XT=> now: DMD T865-X + MyRoute-App, LocusMaps, OsmAnd.
      In past: GARMIN MapSource ->GARMIN BaseCamp->Tyre->Kurviger->Calimoto=> now: MRA-Routplanner.

      RetiredWingManundefined 1 Reply Last reply
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      • Guzzistundefined Guzzist

        @RetiredWingMan not sure, how to resolve, because I can't force such a situation now.
        But I believe: if you tap on the compas icon (second last right side down), to change map orientation, this will re focus the vehicle indicator back to center.
        You may tap again, until you will be switched back to the map orientation you have been used bevore (because of several different map orientations which can be selected by tapping this icon).

        RetiredWingManundefined Online
        RetiredWingManundefined Online
        RetiredWingMan
        Valued contributor
        wrote on last edited by
        #3

        @Guzzist I did cycle through the compass settings. Didn't fix it.

        2010 GL1800 Goldwing using Samsung Galaxy S20 5G Android 13.

        Guzzistundefined 1 Reply Last reply
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        • RetiredWingManundefined RetiredWingMan

          @Guzzist I did cycle through the compass settings. Didn't fix it.

          Guzzistundefined Offline
          Guzzistundefined Offline
          Guzzist
          wrote on last edited by
          #4

          @RetiredWingMan ok - was just an idea 😔

          Nothing is impossible ;-)
          In past: GARMIN Zumo 210->GARMIN Zumo 395->GARMIN XT=> now: DMD T865-X + MyRoute-App, LocusMaps, OsmAnd.
          In past: GARMIN MapSource ->GARMIN BaseCamp->Tyre->Kurviger->Calimoto=> now: MRA-Routplanner.

          LRundefined 1 Reply Last reply
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          • Guzzistundefined Guzzist

            @RetiredWingMan ok - was just an idea 😔

            LRundefined Offline
            LRundefined Offline
            LR
            wrote on last edited by
            #5

            Ich habe das Problem auch. Ich konnte es nachvollziehen, in dem man das Handy dreht! Also zwischen Hoch- und Queransicht wechselt!

            Gruß

            Stanisławundefined 1 Reply Last reply
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            • LRundefined LR

              Ich habe das Problem auch. Ich konnte es nachvollziehen, in dem man das Handy dreht! Also zwischen Hoch- und Queransicht wechselt!

              Gruß

              Stanisławundefined Offline
              Stanisławundefined Offline
              Stanisław
              Valued contributor
              wrote on last edited by
              #6

              I had a similar case a few times. It was enough to tap on the compass icon but 3 times - to go thrugh the whole cycle. Not sure if this is exactly the same problem, I was using an iphone.

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              • Lluis Arasanzundefined Offline
                Lluis Arasanzundefined Offline
                Lluis Arasanz
                wrote on last edited by
                #7

                Hi,

                I have similar issues in my device. Also I have a video showing as after device rotate, position arrow is ok and a few seconds later, it moves outside screen.

                Also I have logs from this device.

                I open a new support case with this info and referring to this post.

                Regards

                Lluis Arasanz
                F750GS

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                • Corjan Meijerinkundefined Offline
                  Corjan Meijerinkundefined Offline
                  Corjan Meijerink
                  Developer
                  wrote on last edited by
                  #8

                  Thanks for reporting! 🙂

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